Orientvacations Reviews 

1.269
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was a very smooth process. I was not able ti book the tickets by myself online. I had given up. Orient vacations called me and booked the flight for me. I am very thankful to Charlie. He did everyt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ernesto Williams really made booking my return tickets to London via Doha with a stop over so simple, offering me a price that I could not refuse and also getting me the extra time I wanted to stop ov... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a good experience with Orient Vacations. Alfred called us and helped us book our flights at a very competitive price and in no time. Initially, we were a little sceptical, but Alfred was extr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to give special thanks to Alex for his outstanding customer service. He was very helpful, professional, friendly, and patient throughout the process. He answered my questions clearly and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Orient Vacations is a team of passionate travel innovators, who are on the mission to make travel accessible and affordable, thus protecting the freedom to enjoy excursion. Whether you are looking for trending destinations, enticing tour offers, or trip inspiration, you would never fall out of expectations if you choose us. Orient Vacations is a one-stop platform, which has deployed avant-garde travel search engine that lets trip enthusiasts & backpackers find, compare, and book travel services with ease. One can expect low-cost yet amazing vacation packages & holiday deals for worldwide destinations offered by trusted travel suppliers. When you choose to book with us, we assure you to offer the best travel deals, excellent flight booking options, and affordable hotel reservations. You can compare airfares of over 800 air carriers operating across 9000+ destinations worldwide.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(1.269)

775 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Alick helped me to boom flight tickets…

Alick helped me to book flight tickets with proper procedures . I m happy with his service.

7 september 2026
Logo Orientvacations

Antwoord van Orientvacations

Dear Customer,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Ernesto amazing

7 september 2026
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Antwoord van Orientvacations

Dear Customer,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Good service

Kia has provided an amazing service and was able to resolve my query/concern under a minute.

7 september 2026
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Antwoord van Orientvacations

Dear Jasneet,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 1 van de 5 sterren

Worse experience ever

Worse experience ever. I will not suggest anyone to go ahead with their services. Only playing with people's time and money. Gave me wrong timing tickets and said now pay us $700 to change the timing. I regret choosing orient vacations services.

29 augustus 2026
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Antwoord van Orientvacations

Dear Customer,

Upon review, please be advised that we have confirmed the exact flight itinerary that was selected by you during the online booking procedure.

Furthermore, as you have requested to make changes to the flight, please note that any applicable penalties and fare differences will be charged in accordance with the airline’s fare rules and conditions.

We appreciate your understanding in this matter and thank you for your cooperation.

Kind regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Like the personalized service of Alex…

Like the personalized service of Alex calling us to help us with our flight booking. He was very helpful and kept checking so we got a good offer.

6 september 2026
Review zonder uitnodiging
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Antwoord van Orientvacations

Dear Ferrica,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Alfred Jones was very helpful from from the beginning of the call up to the time the tickets & seating were finalized. Booking on line is scary sometimes due to scams but Alfred was helpful & honest.

Alfred Jones was very helpful from the time he answered the phone to until our tickets and seats were finalized. This excellent service was received even though their prices were extremely competitive. I must admit that was the most comforting & surprising part of the experience.

5 september 2026
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Antwoord van Orientvacations

Dear Etho,

Thank you so much for your kind feedback! We're glad to hear that Alfred was very helpful and honest during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.

We look forward to assisting you with your future travels!

Kind regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

I would like to thank specifically to…

I would like to thank specifically to NED (Travel agent) you were really helpful with all my booking doubts and concerns. Thank you for your time and support for our family of 5 bookings. We will highly recommend you to friends and families.

5 september 2026
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Antwoord van Orientvacations

Dear Sarabjit,

Thank you so much for your kind feedback! We're glad to hear that Ned was very helpful during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.

We look forward to assisting you with your future travels!

Kind regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Friendly staff

5 september 2026
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Antwoord van Orientvacations

Dear Customer,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Eva Johnson great

Eva Johnson great

5 september 2026
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Antwoord van Orientvacations

Dear Customer,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Thank you to Alfred for his excellent customer service. I really appreciate his help.

5 september 2026
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Antwoord van Orientvacations

Dear Customer,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren
Logo Orientvacations

Antwoord van Orientvacations

Dear Customer,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Ben was very friendly and helpful

Ben was very friendly and helpful. It was very easy to book.

4 september 2026
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Antwoord van Orientvacations

Dear Customer,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Excellent consumer support skills

Excellent consumer support skills - Thank you so much !

Alfred Jones is the staff member who have provided prompt responses, and has demonstrated very professional and respectful manners.

I loved his communication - the very smooth process and kind explanation when I tried to understand the booking and requirements etc.

Brilliant admin process for the payment, and affordable price of the flights

Thanks a lot

4 september 2026
Review zonder uitnodiging
Logo Orientvacations

Antwoord van Orientvacations

Dear Customer,

Thank you so much for your kind feedback! We're glad to hear that Alfred was very professional and respectful during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.

We look forward to assisting you with your future travels!

Kind regards,
Orient Vacations

Beoordeeld met 1 van de 5 sterren

Very strange experience (confirmed booking but unable to allocate seat)

Very strange experience from this website. Found preferred flights, made payment, received confirmation email from Orientvacation. Seemed like everything went well and flight tickets are confirmed. Within 1 hour got a callback from them, the agent said he cannot allocate seat for me on the return flight. I find it strange as if a seat isn't available then how come I was able to booked flights?

The agent suggested either change flights or get a refund. I requested to get a refund. He said he knows it's stressful situation and he will raise request and once it's approved, it will take some hours 3-5 hours to get refund in my bank.

Over 15 hours, still waiting for refund. I rang them and asked about the refund. I got informed that the refund went through from their system. Now I have to call my bank. I rang my bank and they told me, the payment is pending from Orientvacations and they can't do anything until the payment is verified.

One thing I know that I won't use Orientvacations and won't recommend to anyone either.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Miss

Help the customer solve the problem .thanks to Christi

3 september 2026
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Antwoord van Orientvacations

Dear Christie,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Alfred was always very helpful and very…

Alfred was always very helpful and very polite. When things weren't going as I wanted, he did everything he could to correct the situation e.g. seat allocation.

3 september 2026
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Antwoord van Orientvacations

Dear Chris,

Thank you so much for your kind feedback! We're glad to hear that Alfred was very polite and helpful during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.

We look forward to assisting you with your future travels!

Kind regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Kia was really wonderful helping us…

Kia was really wonderful helping us book our flights going through everything with us

3 september 2026
Review zonder uitnodiging
Logo Orientvacations

Antwoord van Orientvacations

Dear Sarah,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Orient Vacations is an easy company to…

Orient Vacations is an easy company to do business with. The staff are polite and quick to respond to any query.
When contacted to obtain another copy of the E ticket, a helpful gentleman by the name of Ben sorted this out in less than 90 seconds.

3 september 2026
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Antwoord van Orientvacations

Dear Gary,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Excellent service immediate response…

Excellent service immediate response given on call from kia

Thanku
Regards
Navjot kaur

3 september 2026
Logo Orientvacations

Antwoord van Orientvacations

Dear Navjot,

Thank you so much for taking the time to share your valuable feedback. Your satisfaction means a great deal to us, we truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Orient Vacations

Beoordeeld met 5 van de 5 sterren

Really great service from Ben at Orient…

Really great service from Ben at Orient Vacations. He made booking my flights to Bali quick and easy, was super helpful throughout and took all the hassle out of it. Friendly, efficient and easy to deal with. Thanks again, Ben!

3 september 2026
Logo Orientvacations

Antwoord van Orientvacations

Dear Joel,

Thank you so much for your kind feedback! We're glad to hear that Ben was efficient and friendly during your booking procedure. We sincerely appreciate you taking the time to share your experience, as your feedback helps us continue to improve and provide the best possible customer experience.

We look forward to assisting you with your future travels!

Kind regards,
Orient Vacations

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