I had a really positive experience with Outcast! 🩷 I recently had to return a top because I had ordered the wrong size, and the whole return process was handled very smoothly. The Customer C... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've shopped 3 times already with Outcast. I love their edgy outfits, and quality is great for the price. I've gotten a bikini, a dress cover up, and a maxi dress and they were all beautiful. Their... Toon meer
Bedrijf heeft geantwoord
Ordered two dresses from their website upwards of $180. One arrived completely damp wet and contaminated and reeking of mold. The tags were completely wet and covered in mold, every single tag had bou... Toon meer
Bedrijf heeft geantwoord
Absolutely love this boutique! The customer service is amazing, everyone has been so kind, responsive, and incredibly helpful. The clothes are true to size, great quality, and fit perfectly. I always... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Global fashion destination Established in December 2014. Australian based, we ship worldwide Join our Instagram family! __outcastclothing
Contactgegevens
Verenigde Staten
- www.outcast-clothing.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I made a mistake when returning a few…
I made a mistake when returning a few items and Toni was so amazing with helping me out. She had a lot of patience and helped me get my refund with no trouble at all. Honestly customer service was amazing. Will definitely be ordering from there again.
They were super helpful and responded fast
They were super helpful and responded to my emails in a timely manner. My issue was resolved super fast which was great because I have a vacation coming up.
Amazing brand and amazing customer…
Amazing brand and amazing customer service!
The dresses are stunningly gorgeous and…
The dresses are stunningly gorgeous and I had an issue with an order. However, the problem was solved quickly, efficiently and perfectly. 100/100 would keep purchasing from here for high quality and flattering clothing 🩶
Speedy delivery
Speedy delivery, quality item and good communication when I had a query.
Krystal was quick and responsive and…
Krystal was quick and responsive and extremely helpful. My issue was resolved within the first email exchange. Thanks Krystal!
An absolute rip off
This brand is nothing more than a fast fashion company. I ordered a dress (Esmeralda Maxi Dress) and received a cheap, thin, poorly designed FashionNova dupe. I am utterly appalled by how expensive the clothing is for such low quality. I bought the dress after reading reviews and seeing good customer service experiences, but the items are no better than SHEIN. Would absolutely not recommend!
Amazing Customer Service
Amazing Customer Service! Honestly the best customer service I have received in a long time. I received a product that didn’t fit properly and they instantly issued me a store credit whilst allowing me to keep the product. Always extremely helpful will definitely recommend anyone to shop xx
Tori made the order change so easy
Tori mads the order change so easy, I had placed an order for the wrong size and she fixed it straight away!
I had a missing dress
I had a missing dress from my
package and team member Amy, responded accordingly and quickly to my issue resolving it in just a couple days.
I had such a great experience working…
I had such a great experience working with Toni. I reached out about a faulty item, and he responded incredibly quickly. From the start, I could tell he genuinely cared that I was frustrated and wanted to make it right. He didn’t just fix the issue — he made me feel heard and understood throughout the entire process.
His communication was prompt, professional, and kind, and he truly went above and beyond to turn a disappointing situation into a positive one. Customer service like that is hard to come by, and I’m so grateful for the care and attention he showed. Thank you, Toni, for making things right and for treating me like a valued customer!
Quick & Efficient Response
I was helped very quickly and efficiently. They gave me store credit which I did not mind because I plan to keep shopping here!
My Customer Service Agent was…
My Customer Service Agent was incredibly helpful and kind :)
A fuir
A fuir ! Les vêtements son très cher et la qualité est médiocre! J’ai commandé un ensemble top et une robe dans un premier temps, j’ai renvoyé la robe et à ma grande surprise ils ne procèdent pas au remboursement sur votre compte bancaire mais en carte cadeau ( ce qui vous oblige à acheter chez eux même si vous ne le souhaitiez pas). J’ai donc commandé une nouvelle robe pour utilisé mon crédit et encore une fois, je suis extrêmement déçu de la qualité même SHEIN fait mieux. Pour le prix c’est vraiment honteux!
Je met un avis ici car évidement ils ne font pas d’enquête de satisfaction sur leurs produits tant ils savent que c’est une arnaque !
Great service
At first, I wasn’t able to apply a 10% discount for my first purchased item but I contact the support team and got help right away! They were super friendly and very compliant with my requests and concerns. My item was delivered in less than a week!
Very helpful customer service!
Very helpful customer service!
Absolutely shitty website
Absolutely shitty website, please save your money and don’t buy anything from them, it’s a complete scam site
Images on the website are deceptive in reality the product is much much worse, the colour is faded, the material extremely cheap and it doesn’t even look wearable. After all this they refuse to refund your money. Please save your money and don’t buy
Outcast good review
Show me a nice people very good delivery very good customer service and very beautiful clothing
Great customer service
Great customer service! Had to return an item because it was the wrong size and the team made it a seamless, easy process! Highly recommend xx
Absolutely amazing customer service
Absolutely amazing customer service! Quality of the clothing is 10/10, friendly, professional, very helpful team! Shout out to Hoda! My go to clothing brand when I need a sexy sophisticated fit 🫶🏽
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








