Very poor customer service, One items arrived damaged (another with a loose heavy duty staple that I didn't claim for) Emailed multiple times, the first with a response and then no further response... Toon meer
Bedrijf heeft geantwoord
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Eigentlich kein Stern, seit am 18.06.20 bestellt. C Versandbestätigung nach einem Tag erhalten, und seit dem warte ich auf die Drohne und auch noch Express Lieferung bis jetzt nichts gekommen, Suppo... Toon meer
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Buy one product then receive hundreds of emails from parent essentials over course of month and countless calls. Any company spamming marketing techniques will receive poor reviews
Bedrijf heeft geantwoord
How do I cancel a subscription it’s not anywhere on my account they are sending me bird food every month and charging me £7.99 for delivery I can’t stop the direct debit can someone advise me ? Is thi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Parrot Essentials (www.parrotessentials.co.uk) is your top destination when it comes to high quality parrot products that you and your parrot will surely love. Here at Parrot Essentials, we understand the needs of your pet as we are parrot owners ourselves. This is why we exhibit excellent quality in everything, ensuring that your parrot will get only the best. We are well-regarded as a trustworthy supplier that provides personalized service for parrot owners and their pets in a fast and convenient manner. At Parrot Essentials, you are guaranteed to have satisfaction, for we streamline top quality in all our products and services. In addition to our wide range of parrot products, we also run a parrot boarding hotel, which lets you make sure that your parrot is in great hands as you tend to a vacation or an emergency. We offer parrot toys which your pet can enjoy, nutritious parrot food that your parrot will love, sturdy cages to protect and keep your pet safe and many other parrot supplies. Most of the items on our wide range of products have been tried and tested by our own flock, so your parrot is sure to love them, too. We offer the complete package that will let you keep your parrot entertained, happy and healthy.
Contactgegevens
Unit 2 Princes Works, TW11 0RW, Teddington, Verenigd Koninkrijk
- 0800 327 7511
- admin@parrotessentials.co.uk
- www.parrotessentials.co.uk
3,3
Gemiddeld
1K reviews
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Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great products great company
16 maart 2018
Review zonder uitnodiging
It’s a pretty good
The products were good, but I think they were a little overpriced and there was a lot of confusion in the shipping. I put my country in as Australia when I put in all my other details but then it turned back to the UK, which took awhile to work out and change it back. Hopefully the shipping won’t be too long. Other than that it’s pretty good!
14 maart 2018
Review zonder uitnodiging
Antwoord van Parrot Essentials
Hi Anna.
Thank you for the feedback.
The confusion about the shipping cost came from the fact that you are based in Australia, but entered the delivery country as the UK.
I have checked and you put the UK as a country of residence when you created the account but the rest of the address was in Australia NSW.
If the correct country was entered during the checkout process you would have been given the correct shipping cost.
The order has been shipped and I hope you and your parrot will enjoy the products.
Kind regards,
Anguel Iordanov
Excellent service
14 maart 2018
Review zonder uitnodiging
Quality items nicely packaged
Quality items nicely packaged. Have purchased over 6years now and always hassle free.
12 maart 2018
Review zonder uitnodiging
Antwoord van Parrot Essentials
Thank you very much for the vote of confidence and your custom.
Anguel Iordanov
Brilliant and efficient online orders
Brilliant and efficient online orders. Really good website too. New owner of a pair of Lovebirds. Everything on website so easy to find.
12 maart 2018
Review zonder uitnodiging
Excellent everything is in top…
Excellent everything is in top condition and proply wrapped, ive had bad experiences from other parrot places but this i trust a hundred percent
12 maart 2018
Review zonder uitnodiging
competitive on price and prompt on…
competitive on price and prompt on delivery
11 maart 2018
Review zonder uitnodiging
Excellent value for money
Excellent value for money! I bought the product to make a rocket for my daughters school project and it was amazing. Very efficient delivery.
10 maart 2018
Review zonder uitnodiging
The burrds
Fast and the birds love the millet.there speaking French now
9 maart 2018
Review zonder uitnodiging
First class service
I contacted this company for advice on hand rearing a lovebird that was rejected by it's parents.
I received an immediate response with helpful, caring advice and suggestions, especially from Anguel. I later purchased bird food fro the site which was delivered very quickly, the site itself was easy to navigate, payment process straight forward and Anguel even contacted me re an update on the progress of our baby bird, thankfully he continues to thrive and is growing well.
I cannot praise this company high enough, absolutely perfect in every way.
Thank you
9 maart 2018
Review zonder uitnodiging
Antwoord van Parrot Essentials
John, thank you so much for taking the time to leave us such a wonderful review. We really appreciate it. Thank you for the lovely picture too.
Kind regards,
Anguel
Very speedy delivery
Very speedy delivery, cute personalised note, would definitely order from here again.
9 maart 2018
Review zonder uitnodiging
Good product
Good product, excellent service and speedy recovery, thank you.
8 maart 2018
Review zonder uitnodiging
Great quality my parrot is happy
8 maart 2018
Review zonder uitnodiging
Great products great service.
6 maart 2018
Review zonder uitnodiging
Harrisons fine pellet food
Excellant as usual bit pricey but all good.......
6 maart 2018
Review zonder uitnodiging
Antwoord van Parrot Essentials
Thank you very much Denise and we will keep in mind the comment about the prices.
Kind regards,
Anguel
Quick Delivery of Eclectus essentials
Very pleased with the range of products, reasonable prices and Quick Free Delivery. Thanks very much Parrot Essentials.
4 maart 2018
Review zonder uitnodiging
Feathered friends
Great service. All products have been well packaged , and arrive quickly. There is lots of choice for food ,treats and toys.
4 maart 2018
Review zonder uitnodiging
Very good service
4 maart 2018
Review zonder uitnodiging
Items were delivered quickly would…
Items were delivered quickly would highly recommend for ease of ordering and delivery to others.
4 maart 2018
Review zonder uitnodiging
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