Nationwide Pet Insurance Reviews 

It was easy to sign up my Ellie Mae for insurance.

I liked the ability to customize the plan. The only reason I did not buy the plan with option to neuter is that my puppy is 3 months old and the policy takes another 2-3 weeks to go into effect. The 90-day wait to use the neuter reimbursement would put us past the timeline where we planned to neuter (~6mths).

I had a policy on my previous dog. All the claims were paid to me fast. I was happy working with you so when we got this puppy I applied again.

The website is hard to use and you can’t print any information bc of the way the webpage is set up. Coverage is unclear and confusing. Exclusion list seems to have everything that the plan included on the exclusion list?

He did a good job as a salesman. Persistent but not pushy. I wish my salesman were more like him

Sweet costumer service person and walked me through a new policy for our new puppy . I’ve been a costumer for 15 years and with two other pets the everyone always helpful, compassionate during difficult times and loss
Of our loved girlls dogs 🐶

Terica was very clear and pleasant- it was nice not to have to experience a language barrier. The process was expedient and hassle free.

Shelley was very pleasant, thorough & professional. Easy process.

Easy to apply. Lots of options for different levels of coverage.

Easy to navigate the web for a senior citizen with minimal skills. Clear instructions

I would rate zero stars if I could. My pet had a $1,800 dental procedure and because a vet I took him to for a second opinion notated a “mass” (that is just a fatty bump), Nationwide has had my claim on hold since July repetitively asking for documentation regarding this miscellaneous “mass” that was never tested, heard of or notated anywhere else. So I guess that leaves me with a denied claim which is absurd to me. Not to mention, customer service is rude and unhelpful. I would never recommend anyone to this company and deeply regret the decision to enroll through my employer.

Very helpful, very happy with the cost of covering all my pets with the best coverage.

Manuel was great super friendly and helpful

You have always been helpful in the past and responsive and helped me navigate my benefits. Kristy in Customer Service was excellent help to me.

They was so nice

Thank you for providing great pet insurance coverage for my pet I love dearly.