Principle Estate Management Reviews 

I was kept up to date by Melika. She always answered my emails, which actually started in June. She also sorted out a glitch in the computer system whereby my enquiry was closed without resolution

"I recently transferred to Principle Estate Management following a change of managing agent for my leasehold property in Newcastle. I inherited a complex situation involving disputed charges and unreconciled payments from the previous agent. Sean Evans in the credit control team handled everything promptly and professionally — he reviewed my evidence, worked through the figures carefully, and arranged a fair and practical payment plan. The contrast with the previous managing agent was significant. Early days, but a very positive start. Thank you Sean and the team"

A huge thank you to Steve at Southside. Whenever an issue arises or a special request is made, he handles it swiftly and with the utmost professionalism. His attention to detail and dedication to the residents' well-being is truly exceptional and most appreciated.

We had a really positive experience with Ross when we were looking to rent our new home. From the very beginning, he was incredibly considerate, friendly and supportive throughout the whole process.
What meant the most to us was how welcoming he was towards our children. He made them feel that this was their home, and they absolutely loved the house from the moment they saw it. It really felt like we had found a place where our family could feel at home.
Ross was also very supportive right through to the final stage. We would definitely recommend Ross to anyone looking for a helpful and trustworthy estate agent.

We had a really positive experience with Rachel throughout our tenancy. She has been incredibly helpful, professional and kind, and was always easy to communicate with whenever we needed anything.

When it came time to move out, Rachel made the whole process very smooth and straightforward for us, which we really appreciated during what was otherwise a busy and stressful time.

Thank you, Rachel, for all your help and support over the whole year. We genuinely appreciate everything you’ve done and would happily recommend her to anyone looking for a helpful and reliable property manager.

Very pleasant stay, staff were lovely and the environment was welcoming!

Renting with Principle Estate Management has been the most professional and swift process I’ve had with renting so far! Ross was always available to answer my questions and offering support during the referencing process and Courtney was very reliable and quick with getting the tenancy documents over to me. Both were very helpful with any questions about the property, and very friendly, which makes such a big difference when going through this somewhat stressful process!! Would definitely recommend renting with this company, thank you to both Ross and Courtney 😊

I am in the process of selling my sister in laws flat but due to her dementia paperwork was scant. I called Principle Estate Management and spoke to Jason who was so helpful, friendly but still professional. Jason listened to what information I required and quickly gathered the information, even checking older parts of the system for back invoices. Jason is a credit to this company and he needs rewarded for his excellent customer service. I used to work in customer service and understand it's not the easiest job in world dealing with the public.

Great experience living at Bristol street student Accomodation, their staff is very nice and available 24/7, also a great place to meet new people and very affordable

Renting a property can be easy
Please ask for Ross in the lettings team he will find you a new home he did for me and my family

I relocated from Holland
After meeting Ross he showed me a number of properties in Birmingham and i took one
Thank you for making my relocation so easy

Sincere thanks to Ross and the rest of the team for their help and support prior to and after moving into my new flat. Ross was very attentive and went above and beyond and even when he handed over the reins to another agent, he continued to remain available to answer queries and provide assistance with any issues that arose. You’re definitely in good hands with this lot.

Bristol Street student accommodation has been a great experience. The staff are friendly and incredibly helpful, always fixing maintenance issues quickly. I haven't had any problems worth mentioning, and all my needs have been well catered for throughout my stay. I'd definitely recommend it to other students.

Really helpful with our viewing and enquiries for accommodation at Bristol Street.

Cheers to Steve and the lads for sorting my issue for me, great service as usual from southside

The rent for my property in Birmingham is affordable, the space is clean and well maintained and the staff are all very friendly and helpful. Maintenance requests are carried out quickly, any issues are resolved as soon as possible and they have staff on site 24/7. Could not recommend it more for students looking for somewhere to live in Birmingham.

If I could give a minus 100 score I would, would not recommend, even to people I strongly dislike. They do not care in any way shape or form about residents nor their safety or whether their property is habitable. They continue to increase the service charge whilst letting estates go to wrack and ruin. They frequently ignore residents, including formal complaints and serious concerns. Have put me off ever wanting to deal with a management agent ever again. Seriously think very carefully before taking on a properly they oversee.

Great experience from booking the appointment to collecting the keys
Thanks Ross and his team

We’re in our new home because of Ross and the team.
If your looking for a property to rent I would certainly recommend these guys ask for Ross :)
Thank you Principle for the new chapter of our life

Aliyah Lowe and the team were extremely helpful and very prompt in their response to my email amazing job