Principle Estate Management Reviews 

Very friendly welcome from Steve great guy very helpful

while at Southside i received a really friendly welcome from Steve and he was very helpfully as it was my first time working there i felt so comfortable and had a lovely experience

Steve at southside is always friendly and helpful. 5 stars all round!

Prompt and professional services. Nice experience working with Aliyah and Stacy.

Its great to have jemma and antonio looking after our building. They are super helpful and respond quickly when there's a problem. We're very thankful for their hard work.

Sophie and the team are super responsive to any issues that came up(if any) and super accommodating to me for my whole stay. The location is perfect for me, near work and uni and not far from the train station, i really can’t complain.
The flat itself is spacious, more than enough for me and my girlfriend when she stays over too :)

I have viewed a property with Ross and now I will be moving in. Courtney has dealt with paperwork. Communication and service has been good. Both are friendly and helpful.

I had an excellent experience with Principle Estate Management. The team was professional, responsive, and efficient. A special thank you to Aliyah Lowe and the Credit Control team for their outstanding customer service.
Thank you, Aliyah and the entire team, for your support and professionalism.

Glad to see the back of them, nothing but a bunch of con men and women.6 years of constant excuses lies and broken promises. Made a nice affordable complex an expensive dump. Every year the fee goes up and their absolutely pathetic service goes down. The cleaner is a joke total waste of time so is the apparent window cleaner. Took 7 months to get a dangerous paving slab fixed and was only fixed once my elderly father in law tripped on it and threatened them with legal action. Even then the idiots they hired took 3 attempts to do it right and has already started to come lose yet again. Had years and years of useless property managers taking over from eachother and some how being more useless than the one before although the most useless of them all by a massive margin was Sarah Jane Templeman . A company that genuinely couldn't care less about the property they 'manage' (using that term very loosely) or the people that live in there. For years they tried telling us we were the only ones with issues with them yet we have recently found out it was never the case with pretty much everyone who actually owns their flat sick to death of them too. Something you can clearly see in the real reviews where they are given 1 star and not the fake clearly done by staff members or family ones. A truly horrible company who I hope I never have to deal with ever again. As for your pathetic response you didn't just let us down on this occasion you let us down the whole time you had the property. A real mystery to me how you are allowed to continue to call yourselves a management company. Good riddance and I pity the poor people still unlucky enough to have you

We had a very smooth and fast transition. The team made sure things are working in tge house well. Great company! Highly recommended!

Great from the start of viewing to receiving keys to my property 😀
Ross was very helpful friendly & always available by phone whenever needed nothing was too much trouble for him. Made me feel at ease answering all my questions he went above & beyond nothing was too much trouble excellent experience from start to finish. I viewed a lot of properties beforehand & knew from meeting Ross he was a great agent highly
recommended 👌 Thank you so much your a star 🌟 I am very happy 😊

I had a great experience with Principle Estate agents and in particular Rachel has been an amazing person.
She is very dedicated, friendly, approachable and would always respond to and resolve all queries very quickly.
Thank you Rachel for making my stay at Malt close a memorable time of my life.

Brilliant from the start, applied for a viewing and Ross was on the phone in a hour to arrange something! Ross was always on the phone answering all my silly little questions and helping me get the support I needed, Ross and Courtney went above and beyond and me and my little girl are now settling in to our new home thank you all. Will be recommending principle estate management to friends and family

Excellent company very efficient staff was excellent , Steve at southside was excellent top man looked after all our needs , 5 star service

Steve at Southside was extremely tentative to our needs while on site

Steve at Southside was extremely tentative to our needs while on site.

We own 2 apartments in a building managed by this company, so far I can say the team onsite provide a great service. They run security patrols, ensure the common areas are clean and tend to needs quickly. The concierge team are professional and helpful. Steve in particular has helped us navigate settling into the building by providing useful information and general assistance when required. We have been happy overall.

Sophie and Steve at Bristol Street, Birmingham City Centre are so lovely and kind.

My sister stayed at Bristol Street for 2 years and I moved into her exact room for 1 year after she moved out. They were happy to accommodate this request of mine immediately and have been nothing short of helpful and kind to me during my stay.

If you are reading this and thinking of staying here, I would definitely recommend😊

Dreadful. Seemingly incapable of providing copy invoices that have been applied to our account. No responses to multiple email requests. We have just found out that the freeholder of our building have just terminated their contract as managing agents. No surprise there!

We have been working on a re-roofing scheme on behalf of Principle Estates - They have been exceptionally easy to deal with and payment was made on time every time which is fantastic. Tanya in the purchasing team was one of the most helpful people we have ever dealt with when it came to addressing a few items related to invoicing and being onboarded as a supplier.