Principle Estate Management Reviews 

A big thank you to Ross and the team who made renting a property so easy after weeks of viewing not so nice places.
Keep up the good work

Ross was great at helping us set-up a viewing in good time, giving us the information we needed and then helping us to secure the property when we decided it was the right fit.
Highly recommend.

Lovely guy and genuinely seem to care and want to help. True to his word and on time. Always available to answer questions. And provided us a great property.

Great service very prompt and incredibly helpful and professional

Shanti was a god sent !

Mercenary and profit-oriented. Poor budget management. Service quality and value below expectations.

This is based on recent experiences from Southside Birmingham, having had interactions with other property managers at this development over the years. As a bare minimum, hope they do not cause unnecessary drama with the fire safety remediation works.

First class service as always, Steve is always extremely helpful every time I attend the office for assistance. Southside is a very friendly place to work

ROSS WAS VERY RUDE AND UNHELPFUL I DO NOT RECOMMEND TO USE THIS COMPANY

Rachel was a really great contact during my tenancy. Whenever I needed to fix something, things were really quickly resolved.

As we moved into southside Steve was really helpfully. Helping us to navigate the city with local supermarkets and how the site works with post and other stuff

Great service from Steve Till at southside

Steve and the team at southside are nothing shy of brilliant. Always on hand to help and make you comfortable with any issues you may face or come across

Thank you for helping me sort my finances out was a good service and helped me understand the invoicing
Rachel

My experience with Ross and Courtney Reid has been amazing. Great communication, very professional and overall a smooth journey.
Thank you so much to both of you we will be happy here in our forever home

Ross... he saved my life 😆. Actually this agen brought me to a few properties to meet my preferences and expectations even from beginning we arranged only one viewing. I'm very satisfied with this experience. Later all documents and some small problems after moving, agency sorted out immediately. If in a future I'll need to relocate, definitely this agency will be the first, where I'll ask for help. Thank you 😊

While at Southside I received a really friendly welcome from Steve

I would just like to take the time to pass on my thanks and appreciation to Brogan in the estates management team who has been incredible in helping us process information and access info regarding some work we are helping out with. She has been so efficient, kind and accurate. A credit to your team and business. Thankyou Brogan!

I would like to express my heartfelt thanks to Ross, Courtney, and also Rachel for all of your support in helping me find a house where I can start a fresh chapter in my life. Your kindness, patience, and encouragement throughout the process have meant more to me than words can express. I'm truly grateful for everything you've done, and I couldn't have done it without your help.

Thank you for helping make this new beginning possible.

Awful company, worst then the last who were terrible!

Add extra charges to maintenance bill without being done. Also extra charges not related to the building.

Dont listen to concerns. Has been break ins to the building and nothing improved regarding safety issues.

Dont complete maintenance jobs, leave the building unsafe and broken main doors and gates broken for over 3 years.

Would highly avoid. All they care about is money and not about residents or their safety.

I was working at Southside and didnt know the place at all as it was my first time i had ever visited. There was a really warm welcome from a guy called Steve.
Helped me loads with getting around the area. Full of knowledge of the site and local area.
Never caught his surname but genuinely helpful and made my life so much easier.
Thanks