I rarely leave negative reviews, but this has been the worst experience I’ve had purchasing music equipment. I ordered what was supposed to be a brand-new Neumann MT 48. When it arrived, I... Toon meer
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Great buying experience - rated 5 stars! Found 16 channel audio console for the perfect price. Getting information about the unit and business using online support agent software was a blast. Had a... Toon meer
The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it do... Toon meer
We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller iss... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for Sound PRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions. We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you! Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.
Contactgegevens
1225 NW 93rd CT, 33032, Doral, Verenigde Staten
- 865-279-4489
- sales@prosoundgear.com
- www.prosoundgear.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent shop to buy anything you need…
Excellent shop to buy anything you need for Proaudio. Alex is the best guy around to close deals, the customer service is in fact excellent I got troubles with one of my orders and Alex just fixed it in two minutes.
Keep going guys!

Antwoord van Pro Sound Gear
Customer Service was excellent as well…
Customer Service was excellent as well as response time and delivery of items which were in Mint Condition! I will definitely order from these guys again!

Antwoord van Pro Sound Gear
Where Is my Case!!!!
The mixer arrived on time but without the case .When I contacted Pro Sound Gear they waisted no time shipping the case and it arrived the next day. Great Customer Service.

Antwoord van Pro Sound Gear
Very good service
Very good service, they will help you to get a very good deal

Antwoord van Pro Sound Gear
Great deal on keyboard plus quick…
Great deal on keyboard plus quick service. Their staff was very helpful also. Just love their service.

Antwoord van Pro Sound Gear
Well where do I begin?!
Well where do I begin?! I did the 36 month payment plan for an alexsis strike pro and other extras....that was back on October 11th, I waited a couple days and I contacted pro sound through email asking about the shipment day, well they responded promptly and told me the drums were damaged and that, that was the last they had and had to wait for the next shipment to come in, no idea when the shipment would be in. I waited a couple days and sent another email about any idea on the shipment that they would be receiving, they got back and said the 31st of October so I was like cool. I soon after that email got an email from them saying it was shipped via fed x, will be delivered by the end of the day on nov 1st. Well the end of the day came and went and no equipment, checked the delivery status and it changed to pending delivery, I was like what the heck so I sent an email and they responded with the same email your package was damaged!! I was hot! So I called the place and the guy was telling me I could cancel my order or wait till this Wednesday because product was damaged I could barely understand the guy, not his fault but I hung up and left an email with my loan company about this, seems fraudulent to me!!

Antwoord van Pro Sound Gear
They are absolutely the best sound gear…
They are absolutely the best sound gear company I dealt over the years. Since the past one and half year I no longer bother to comparison shop cause they consistently beat every price. Their selection is huge and their customer service is beyond excellent.

Antwoord van Pro Sound Gear
Online order quick and easy
Online order quick and easy; got an upgrade with friendly agent.

Antwoord van Pro Sound Gear
Great service- fast delivery
Great service- fast delivery. Inspire iP3000 is a beast!

Antwoord van Pro Sound Gear
Great prices and excellent customer service
We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller issue with the shipping company and Pro Sound Gear was quick in responding and resolving the issue.

Antwoord van Pro Sound Gear
great customer service love the fast…
great customer service love the fast responses online as well as great deals

Antwoord van Pro Sound Gear
Kudos to Alex
Alex has been of great help and support. he spent enough time with me in answering my queries and giving me the best deal. Thanks a lot Alex.

Antwoord van Pro Sound Gear
great company
great company. alex got me a great deal on some lighting.

Antwoord van Pro Sound Gear
Reviewed by DJ Skye
These guys are terrific. Shoutout to Alex (Support Agent) for prompt communication via chat. I've recommend PSG to a few friends. Grade A service!
-DJ Skye

Antwoord van Pro Sound Gear
BEST FIND!
Great customer service! Fast shipping and great prices
I will definitely order from here again!

Antwoord van Pro Sound Gear

Antwoord van Pro Sound Gear
I have been looking for a mixer and…
I have been looking for a mixer and friends recommended prosound gear, I found great deals there for the same equipment. Alex reached out to me over chat session and he was very cooperative and knowledgable , he got me what I am looking for with great price... great service Alex... thank you

Antwoord van Pro Sound Gear
Great experience with ProSoundGear
It was very kind and professional of them sending me an email to check if I had entered a full mailing address (I didn't put my apt number). Impeccable service, instant shipping and flexible financing options.

Antwoord van Pro Sound Gear
Prosound Gear is a great company!!
Prosound Gear is a great company!!
They provided me with a great deal on a YAMAHA keyboard. Ships really fast!! DEFINITELY MY goto for pro audio gear needs and wants. Thank you guys so much!!

Antwoord van Pro Sound Gear
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