I rarely leave negative reviews, but this has been the worst experience I’ve had purchasing music equipment. I ordered what was supposed to be a brand-new Neumann MT 48. When it arrived, I... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great buying experience - rated 5 stars! Found 16 channel audio console for the perfect price. Getting information about the unit and business using online support agent software was a blast. Had a... Toon meer
The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it do... Toon meer
We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller iss... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for Sound PRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions. We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you! Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.
Contactgegevens
1225 NW 93rd CT, 33032, Doral, Verenigde Staten
- 865-279-4489
- sales@prosoundgear.com
- www.prosoundgear.com
4,0
Goed
110 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service!
27 oktober 2018
Review zonder uitnodiging
Antwoord van Pro Sound Gear
Thanks for the feedback
Great Service
I have purchased two consoles from Pro Sound Gear over the past 2 years and I have received prompt service, great pricing and fast shipping.
24 oktober 2018
Review zonder uitnodiging
Antwoord van Pro Sound Gear
Thanks for the feedback
Prompt and straight forward answers to customer inquiries
Mr. Alex has answered by inquires with straight forward answers promptly. I haven't placed my order yet, but I'll make the purchase as soon as possible.
22 oktober 2018
Review zonder uitnodiging
Antwoord van Pro Sound Gear
Thanks for the feedback
Antwoord van Pro Sound Gear
Thanks for the feedback
Great deal I got from Pro Sound Gear I…
Great deal I got from Pro Sound Gear I bought a Warm Audio B-Stock and they shipped a brand new one instead for the same price, 2 days shipping as well, I ll be switching all my business over here. Thanks.
15 oktober 2018
Review zonder uitnodiging
Antwoord van Pro Sound Gear
Thanks for the feedback.
ProSoundGear scam?
I tried to order a Tascam DP-24 SD from ProSoundGear today. The first time I tried to get chat assistance no one would answer even though it said someone was there to assist me. I logged off and tried again later and the chat assistant suggested I join the VIP Club for discount pricing, so I did. The price on the item was not discounted though. After some negotiation he offered $20 off of the $499 price. He said he needed my email address to send an invoice and to wait about 20 minutes. 90 minutes passed and nothing happened, except my computer started malfunctioning. I later scanned with my antivirus software and I noticed 4 messages that indicated it had stopped suspicious activity at the time I was interacting with this guy. I thought the site was probably hacked and had no fault themselves. I came to this site to get some reviews and background on the company. I could hardly believe my eyes when I saw a glowing review from someone with the same name as the chat assistant. This is also the same name as the owner of the company. The odds that the chat assistant, reviewer and company owner all have the same name must be truly astronomical, unless they are the same person. -UPDATE- I noticed that my review was contested by ProSoundGear and they claimed it was fake.They asserted I was a competitor. I have an email receipt for the Tascam DP-24SD I purchased from another seller after getting the runaround from ProSoundGear, (I'm not a competitor.) Pro Sound Gear Inc. dba ProSoundGear.com, Pro Audio Wholesale, and Auto Shipping Solutions Inc.has an enjoined default judgment against it for counterfeit marks. Google "Harman International vs Pro Sound Gear" and you can see for yourself. Thank you Trustpilot for providing a platform for consumers to fight online scammers.
4 oktober 2018
Review zonder uitnodiging
Antwoord van Pro Sound Gear
Hello Michael, Please see my name is Rene, I am the CEO at ProSoundGear.com, I can't find your name or email or any record of you in our system but I am happy to talk about it, still don't know what happened but send me an email, I ll be open to talk, here is my email rene@prosoundgear.com
I have complete confidence that if any…
I have complete confidence that if any kind of issue ever arises with a Prosoundgear order, I needn't worry, because I aways have immediate access to all of the company's managers, all the way up to the CEO.
12 juni 2018
Review zonder uitnodiging
Antwoord van Pro Sound Gear
Thanks for your feedback
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.