Quality Part X LTD Reviews 

I came in to check 2 cars, and I was met with excellent customer service. They made me feel welcomed and allowed me to check the cars at my own leisure. All the staff were very helpful especially Faris who helped me make my decision and purchase my first Electric car! A very happy customer :) Thank you.

Seamless experience from enquiry to purchasing whole process took less than a week, very knowledgable and friendly staff

Your delivery price to aberdeen is a joke will be going elsewhere you have just lost out on a sale

The explanation the frienlyness ease of transaction

They were quick with the process, although I had to wait for finance approval, they did their part to find me the best rates.

Excellent team, specially Adam, you are legend. He made sure well communicated and kept us updated with all the details.

You only 1 for the car and it was berkon

Bought my Kia Niro two days ago and absolutely love it! The car drives beautifully and is packed with useful features. The team at the dealership were really helpful and made everything smooth and stress-free. Thanks for the great service — I’ll definitely recommend to everyone

Fantastic service from start to finish mo was really helpful and guided us through everything we needed . Made us feel comfortable and gave us peace of mind throughout the process

The moment we arrived to when we left everyone was very helpful and nothing could be too much. The car was ready to view and was very clean and well presented. A new MOT had been done. Ali the man who helped us was very good at giving us time to view the car and leave us in our own time and space. The car is a day old and so far very happy with it. Highly recommend when needing a car. Thank you

The company gave me the services I deserved.
They explained everything with the car.

I am very satisfied excellent service

Good experience
Sales person was nice and not pushy.
Car deposit was paid on the Saturday, they allowed me time to go sell my car and then rerun to collect the car on Sunday.
Happy customer with a new car

I travelled 3.5 hours to test drive a Peugeot 308 SW that I eventually purchased. Unfortunately, the whole experience was disappointing from start to finish.

When I arrived, the car wasn’t clean or ready, and I was allowed to test drive it without anyone checking my licence or completing any paperwork. Despite this, the test drive went fine, and I agreed to part exchange my old car.

During the sale, I was repeatedly given incorrect information. The dealership didn’t have the correct V5 paperwork and wrongly told me it was all done online now. I was also misinformed about taxing the car — told there was a 24-hour grace period and that the dealership would handle it. In reality, they hadn’t taxed it at all. I later found out I’d been driving the car illegally for several days because of their mistake and lack of understanding of the process. I even had to explain to them how to correctly tax the car.

After finally getting the car taxed five days later, I returned my old car’s V5 and spare key and requested my £100 holding fee refund. This turned into another ordeal — multiple calls, broken promises, and confusion about both my new and old vehicle details. It took nearly a week and several phone calls before the refund was finally processed.

To make matters worse, I later received an automated email asking if I still wanted to test drive the very car I’d already purchased, showing how poor their record-keeping and communication are.

Overall, the entire process was stressful, unprofessional, and filled with misinformation. I would strongly advise anyone considering buying from this dealership to be cautious and double-check everything they’re told.

They were all very helpful and friendly. Lots of well priced second hand cars. Not a fancy showroom but I expect that’s how they stay competitive!
Car was cleaned and polished for us while we waited. Car tax sorted too.
Quite a lot of pressure applied to buy their warranty insurance, we resisted!

Avoid at all cost. You might aswell buy a car from the scrap yard
Initially I had left a good review as the sales man was requesting I do it while in branch. However while driving home 2 of my tyres started losing pressure and I had to stop twice. There was no air pump or puncture kit in the car. Called the company the following day and the sales advisor did not want to listen to a word I was saying and kept saying call after sales. Spoke to someone on after sales and he said get the tyres sorted and we’ll speak later. I went to the tyre shop and all 4 tyres were practically illegal or punctures. One of the tyres had 6 repairs already done 2 tyres had cuts and the other leaking from the rimm. Bought new tyres all round and ask them to pay for this and they said you should have bought the car back to us and as we didn’t authorise this we will only pay for 2 tyres. They sold me the car with a 100 point AA check. I have asked for the certificate but they won’t send it to me. Clearly it’s had a fraudulent mot. The front bumper has been fully replayed as they left tape on the front camera. Paint is now peeling on the mudguards they sprayed. Back arch is also poorly resprayed. Mute button doesn’t work and radio turns on when ever it feels like. Interior mirror fell off while driving. Noise from front suspension when driving over humps. They won’t send me the aa certificate. And they want me to bro g the car back to them. What would you do the car apart from fixing the noise at the front. Respray the car again? Till now no one has called me to discuss these issues and I have been sending repeated messages asking for a resolution. Now I declined them from sending me a aftermarket puncture kit and paying for only 2 tyres they have the cheek to reply back saying email us for a official complaint. What have I been doing all this time.
Illegal tyres. Sprayed front bumper and arch. Dodgy mot. No aa report. No tyre kit in boot. Faulty interior buttons and broken interior mirror, Noise from front side.
Simply avoid this company.

Credit to all the Stevenage staff. Made me feel welcome when I arrived to collect my car. Travelling after work to collect and due to traffic I was running late, no issue they worked late so I didn't have a wasted journey. Definitely use again in the future despite over a 200mile round trip.

All of the colleagues at quality PX stevenage where very helpful.
Everything was explained properly throughout the process.
I found a vehicle that I'm extremely happy with.
I would definitely recommend to anyone who is looking for a new car.