We use Radius for our fleet insurance as they are extremely helpful and always get back to me when they say they will. Martyn Todd-Smith my account manager goes above and beyond to make things easy d... Toon meer
Bedrijf heeft geantwoord
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Sara was totally amazing so straightforward answered all my problems very responsibly and quickly. Very pleased with this company. Will always keep our business with yourselves as we expand our busine... Toon meer
Bedrijf heeft geantwoord
I would like to thank Sam Crofts at Radius for the excellent service provided when arranging my fleet insurance. Everything was sorted on the same day, making the whole process quick, straightforw... Toon meer
Bedrijf heeft geantwoord
Been with Radius for a few years now and have never had any problems. They source the best policy each year and this year the premium has actually reduced aswell! We have a full vehicle policy along... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fast-growing UK business insurance broker | National specialists in business vehicles & fleets
Contactgegevens
Radius Campus, Emperor Way, CW1 6BD, Crewe, Verenigd Koninkrijk
- feedback.ins.uk@radius.com
- www.radiusinsurancesolutions.com
4,7
Uitstekend
230 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Very good to deal with
24 november 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for providing your rating and sharing your comments, this is really appreciated.
Very good result today
Very good result today. Briony was very helpful, and made the whole experience easy. Got a good quote and am more than satisfied. Thank you.
28 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for taking the time to provide your review, this is really appreciated and will ensure this is shared with Briony and the Motorhome team.
Marvellous Milestone
Milestone, in conjunction with Compare the Market, saved me around £300 when viewed against my current insurers quote. The policy offered appears to be equally as good as what I had and my dealings with Joseph Kelly were professional, friendly and quick. Top marks.
21 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for providing your review this is really appreciated. We are delighted to hear you had such a positive experience and will ensure your review is shared with Joseph and the team.
Campervan insurance enquiry.
I needed competitive insurance and roadside recovery for my new (to me) Renault Master Campervan. Briony handled my enquiry quickly and efficiently, also answering any questions I had in a clear and polite manner. Having placed my order with her, she emailed all the appropriate documentation within minutes. All in all, an excellent and pleasant transaction. Based on my experience with Briony I would certainly recommend Milestone Insurance Consultants.
15 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for providing your review. We are delighted to hear that you found our service so efficient. We are really proud of the service we provide to all our valued clients and rest assured your comments will be shared with Briony and the team.
Excellent Service, definitely recommend Milestone
Have my fleet policy with milestone for nearly 2 years now and I am very pleased with them. Great service, very helpful, fast response, can’t fault them in anyway, Niki has always been a great help, polite and professional
I would definitely recommend Milestone for all your insurance needs.
13 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Many thanks for taking to time to provide your review. We are delighted to read your comments and will make sure this is shared with Niki and the Fleet Team.
Antwoord van Radius Insurance Solutions
Thank you for providing your review,this is really appreciated.
Absolutely do not use this company one…
Absolutely do not use this company one of the worst I ever used in my life iam 52 years old they just use every excuse to charge you more than you should be paying on a cancellation keep well away you been warned
12 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
We are sorry to receive your review. It is important to reassure you that once you decided to cancel the policy our advisor provided all the correct information regarding potential charges. When finance is involved we are genuinely not able to provide a guarantee where a pending payment is involved (as in this case) as we simply do not know if this will go through. As we advised because the payment did not ultimately go through the figures changed and this approach is no different to any policy where a payment is pending. As a broker we are very clear with all charges but if you would like us to investigate this matter further, please contact us at 0113 258 2219 or email customerservice@milestonehouse.com
Fair way to treat costumer
Very easy and honest insurance company to deal with.
To be honest the most fair company I ever came across with.
7 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for your review and we are delighted to read your comments. We are proud of the service we provide to all our valued clients here at Milestone and this will be shared with the Fleet Team.
I have been using Milestone for nearly…
I have been using Milestone for nearly 7 years for my fleet policy and I can honestly say that I have never had an issue with the service I have received from them, polite, professional and always have the time to speak with you on all matters, giving their expert advice and thoughts.
I have no problem recommending them as a company that can be trusted to look after your fleet needs to the highest standards.
6 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for your rating and review this is really appreciated. We are delighted to note your comments and to look forward to administering your specialised Fleet requirements for many more years to come.
Great advice and a very competitive…
Great advice and a very competitive policy. Joe did his best with loads of honest advice and a super fast service.
4 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for your review, we are delighted you were so happy with the service and will share this with Joe and the team.
Excellent service
Excellent service: good cover at a very good price. Would have been 5 stars but they were so busy we had trouble getting in contact!
4 oktober 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for providing your review and rating, this is really appreciated. Sorry to note there was a delay in answering your call and rest assured we always endeavor to ensure calls are answered in the quickest possible time and this feedback will be shared with the team.
WARNING!!!!
WARNING!!!!! MILESTONE INSURANCE BROKERS
I'm posting this to make other taxi operators aware of MILESTONE insurance brokers. I recently took out a policy for a taxi which was written off in its past, although this has never been an issue with past insurers as the car goes though a stringent police mot test. I paid Milestone up front and supplied all required documentation including a recent police test.
Milestone have now come back to say their underwriters ZENITH will not insure due to the car being written off, but have found another company at £300 more. If I cancel, I lose £350. I have had no problems with any other insurance companies. I would suggest that you check ZENITH and Milestone's trust pilot reviews before considering these companies. Also Milestone request documents get sent to an email address they supply, then another employee with a different email comes on to say they are going to cancel because they haven't received any paperwork. Please beware and safe taxi travel. Just to update. Their questions do not ask about written off cars, and no mention on policy documents. Passed to trading standards now.
UPDATE, thanks for the copy and paste reply. UK Taxi Forum strongly advises not to use ZENTH (1.9 tp rating), surely brokers are aware of this and have a responsibility to their clients to supply a credible and trustworthy provider.
28 september 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
We are sorry to read your review as we are very proud of the service we provide to all our valued clients but do feel this is very unfair on Milestone as your broker. We specifically asked you whether the vehicle had been involved in a write off before arranging the cover and you did confirm ‘no’. We do not control or have any influence over the underwriting of any our insurer partners and obtain the risk information that is supplied by our clients in order to ensure a fair representation of this risk is supplied as part of the policy administration setup and our duty as an insurance intermediary. Milestone only became aware of the vehicle history on receipt of the log book (after inception) and undertook our duty to ensure the insurer was made aware of this, at which time they confirmed they were unable to provide the cover. If we had not acted on this information it would have left you with insurance that was invalid and we have therefore always acted in your best interests. I hope you ca appreciate the price difference reflects the fact that the new insurer accepts the vehicle’s history including the historic ‘write off’. If you wish to discuss this matter further please do not hesitate to contact our office on 0113 2582219 and will continue to provide every support in sourcing an alternative insurer who will accept your risk.
Good offer when I competed with other I…
Good offer when I competed with other I am happy . I see only you should date I haven’t got the Expired date on the motor cover note
26 september 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for taking the time to provide your review, this is really appreciated. If you do require any further assistance please do not hesitate to contact our office on 0113 2582219.
I spoke to one of their agent called…
I spoke to one of their agent called Gillan regarding getting a new quote,she was very polite and helpful. Will recommend milestone insurance.
24 september 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for taking the time to provide your review. We are delighted your were so happy with our service and will ensure your comments are shared with Gillian and the team.
Antwoord van Radius Insurance Solutions
Thank you for providing your rating and review, this is really appreciated.
Very helpful
9 september 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for taking the time to provide your review.
All very straightforward
Received letter inviting renewal, plus a phone call. Premium remainded the same as last year and I confirmed I would renew nearer the renewal date. I rang this morning and spoke to Thomas who was polite and helpful. He clearly explained the terms of the renewal and completed the whole process easily. All very straightforward.
7 september 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for taking the time to provide your review this is really appreciated. We are delighted you were so happy with our service and will ensure this feedback is shared with Thomas.
Fantastic service
29 augustus 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Many thanks for taking the time to provide your rating and review, this is really appreciated.
Perfect
Switched from my insurance company my insurance was sorted £1000 cheaper.
Explained every bit to me answered all my question pleasantly.
Thank you
27 augustus 2021
Review zonder uitnodiging
Antwoord van Radius Insurance Solutions
Thank you for your rating and review and we are delighted you were so happy with the service Milestone provided. We will ensure your comments are shared with the team.
Antwoord van Radius Insurance Solutions
Thank you for providing your rating and review, this is really appreciated.
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