Rapid Paints UK Reviews 

208
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've used Rapid paints several times now, the delivery is always very quick, the prices have been some of the cheapest. Their direct to gloss paint I've been using has been excellent, great vibrant... Toon meer

Beoordeeld met 1 van de 5 sterren

Totally useless, ordered some 3m 1500 micro fine wetordry and needed I'd quickly so paid for next day delivery. Order sent Friday afternoon. Arrived weds with royal mail 48 hrs. Wrong item in packag... Toon meer

Beoordeeld met 5 van de 5 sterren

Rapid Paints is one, if not the best and only company I buy my products from. The quality of paint is above the rest, easy application, smooth and perfect finish everytime. Amazing value for money and... Toon meer

Beoordeeld met 5 van de 5 sterren

Now I’m not a professional spray painter and as a bougie boy on a budget went to Rapid Paints as they did kits (paint,hardener and thinner) , the sample kit came an the result (2k gloss nardo grey) we... Toon meer

Bedrijfsgegevens

  1. Verfwinkel
  2. Autoreparatiemateriaal verkoper
  3. Verffabrikant

Geschreven door het bedrijf

We supply the trade and public with thousands of automotive, commercial and industrial refinishing products.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

208 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(208)

72 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I found their service excellent

I found their service excellent. They had the shade of paint I needed and when it arrived it was exactly correct. And it was a perfect colour match with that on my car.
The aerosol can was a good size, bigger than Halfords and when used it was of good quality.
And their name ‘Rapid’ accurately describes their service. It arrived in 48 hours.
I can see other customers have had a less than satisfactory experience. I’m pleased to say this was not the case with me … they were excellent.

17 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

As deceitful as can be, stay away!

These people are as deceitful as can be! They sent me a generic colour even though I specified three times, including on the order itself; what code I wanted. They then try to confuse things and pretend they cannot get it returned. I will now have to contact my bank to try and get my money back. I would generally let it go but these creatures come across as despicable so I will go out of my way to get my money back. Their business address is not available, either. So underhand.

6 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered 4 items and only received one

Ordered 4 items and only received one. When I contacted them, it took them 4 days to reply. They said they would issue a refund in 3-5 days. Waited the 5 days and absolutely nothing. I contacted them again and had no reply so had to raise a PayPal dispute. Will definitely not recommend these clowns!

22 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrendous customer service

Some of the worst and most incompetent customer service imaginable.
Received some incorrect products, it happens. However it took me nearly 2 months to convince them they had sent me the incorrect product for them only to cease communication after saying they'd sort a resolution.
Doesn't help they don't have a phone line.

6 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

terrible service

Ordered just last week and just arrived a few days ago, they sent the wrong item out to me, emailed various times with no response back, waste of money terrible service

26 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good for my small touch ups

I ordered my cars colour and it arrived quicker than expected. I had no issue using the spray can, it went on fine and has covered an area well.
I will be getting the whole bonnet professionally resprayed as I am no pro, but to cover the peeling areas needed, its worked well.

22 juni 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

Great to hear you had a good experience with our products. Thank you for leaving your feedback here on TrustPilot!

Beoordeeld met 1 van de 5 sterren

it's a total scam

it's a total scam, don't waste your time and money with them. on govuk, the company was closed in 2018. the paint did not come

27 juni 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

Good Afternoon,
Here at Rapid Paints we are still fully established and trading to this day. I believe you have accidentally obtained some incorrect information. We kindly ask that you update your review. The company that closed in 2018 must be a different company with a similar trading name. If you would like to contact us please contact our support team info@rapidpaints.co.uk

Many Thanks
The Rapid Paints Team

Beoordeeld met 5 van de 5 sterren

Problem solved quickly

Ordering was very easy. Got damaged in transit. I had problems trying the chat app but emailed the company they replied quickly and sent the replacement thinner etc that had fallen out. Really good service will use again. Paint was good too. 👍

1 juni 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

We apologize for the inconvenience caused with the parcel lost in transit, I am glad our customer services team was able to resolve this quickly for you. Thank you for leaving feedback here on Trust Pilot.

Beoordeeld met 3 van de 5 sterren

Not so Rapid Paints

Ordered Paint with Next day delivery. 2 days later I contact the company and this is the response "Our courier has advised that your parcel was returned to their depot as it is bigger than expected. They will repack the items and will be delivered asap" "I sincerely ask apologies for the delays but this is out of our control and we aren't aware that our courier has updated restrictions on the size of the parcel".
Paint received this morning, thanks

13 juni 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

Good Morning, sorry to hear you did not have a good experience with our parcel delivery service. We apologise for the inconvenience this has caused. Unfortunately our courier did not notify us of new parcel size restrictions and this was the first parcel sent out over the new size restriction. As advised your parcel was repacked at the distribution centre and posted back out to you. If you paid for next day delivery please contact our customer services team who will be happy to refund this for you.

Beoordeeld met 5 van de 5 sterren

2K paint and activator

Purchased 2K paint and activator for my car (code 300 BMW Alpine White).
Rapid Paints are the first company to get the colour and shade correct. Definitely will purchase again.
Thanks.

11 juni 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

Thank you for sharing your feedback.

Beoordeeld met 1 van de 5 sterren

Order 26162 not been received

Order 26162 not been received!

Has been delivered to wrong place with no photo to help find it. All they respond is “open a PayPal case and we will respond” but I didn’t pay with PayPal! Such an unprofessional company! Absolutely terrible service! I want my money refunded!

24 mei 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

Hi, thank you for bringing this to our attention. I have spoken with our Customer Services team, unfortunately there was some confusion with the payment method related to your order, our apologies for this confusion. We can see you paid via Card. Your order was delivered on the 23rd of May at 4:41PM by Evri. I have just checked for you now and a proof of delivery photo is available on your Evri tracking link which we emailed to you the other day.

Many Thanks
Rapid Paints

Beoordeeld met 5 van de 5 sterren

Touch up paint

Excellent service and paint matching

8 februari 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

Great to hear you were happy with our service!

Beoordeeld met 5 van de 5 sterren

Ex paint refinnisher

Purchased an aerosol to paint a car front wing, excellent colour match, fast shipping, would recommend this company.

7 mei 2024
Review zonder uitnodiging
Logo Rapid Paints UK

Antwoord van Rapid Paints UK

Thank you for leaving your feedback.

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