Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Toon meer
Bedrijf heeft geantwoord
Megan was polite, respectful, knowledgeable, friendly, and most of all helpful. She provided the desired information immediately with a smile in her voice. Megan is a great representative of your co... Toon meer
Mr. Cory saved the day. Why I made that statement. He was the third person I spoke with since Oct. 12, 2026. The second rep I spoke with could not and did not try enough to break down his delivery s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Megan was very knowledgeable and helpful
Megan was very friendly, helpful and knowledgeable. She listened to my questions and responded very well. Thanks for the great experience!
8 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Polite and courteous approach
Polite and courteous approach. Provided detailed information and very patient when asked questions.
8 september 2026
Antwoord van Arch RoamRight
Domenica,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I needed trip insurance
I needed trip insurance and was able to get it quickly and at a reasonable price. I keep coming back to Arch because I get great service every time I deal with them.
2 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Howard,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Easy to find coverage, but web site issues
Easy to find coverage, has been easy to get claims paid in the past. Web site STILL doesn't allow logging into my account, and I have contacted the company many times.
7 september 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
At the time of posting, we understand that your issue is being, or has been resolved. If you have any further questions, please contact us.
Regards,
The Arch RoamRight Team
I had to call several times and each of…
I had to call several times and each of your people were kind and partient.
7 september 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Helen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The agent was so patient
The agent was so patient when I was looking up need documents for her.
2 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
K.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
1 september 2026
Antwoord van Arch RoamRight
Lana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Quick response
Quick response. Answered all my questions. Eager and ready to help
27 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Violet,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The agent was very helpful and…
The agent was very helpful and gracious.
She found the policy that we need for our upcoming cruise. We feel prepared in the case of a medical emergency. Thank you, Megan!
27 augustus 2026
Antwoord van Arch RoamRight
Penny,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Patricia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I was recommended by a friend who had…
I was recommended by a friend who had used Arch. They dealt with everything quickly and efficiently. Advised me a confirmation order would arrive within 10 minutes and explained each step clearly. They suggested I print the third page which was the certificate and to keep it with me at all times on my trip.
I was very satisfied with everything .
27 augustus 2026
Antwoord van Arch RoamRight
Maria,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very helpful
Megan was very helpful, answering all of my questions about submitting our claim.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Kenneth,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent
Excellent. Knowledgeable, helpful. Cheryl made a dreaded experience a pleasure.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Andrew,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was great help
Cory was great help! Wish every company had a Cory.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Second Chances
Previously, I had a bad experience with ARCH Insurance, however, this representative gave me more confidence in the company. Marce was very helpful and kind. Because of her professional and attentive attitude, you may have regained and restored my faith in your company.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Lori,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Good customer service
Friendly, knowledgeable customer service rep that quickly and efficiently updated my policy adjustment.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Gary,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Charla in Arch customer service…
Charla the insurance customer service representative spoke clearly and was patient when I asked her to repeat info and she tried to explain it in layman's terms. Insurance policy specifics can be complex and she as very helpful.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Jodee,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Best and most efficient travel insurance EVER.
I needed to cancel because my traveling companion was ill.
I dreaded dealing with the insurance company. My last experience with another travel company was awful. Great surprise with RoamRight. What a terrific company! Within two weeks everything was settled and I received my refund.
Additionally I needed to contact them again with a slight complication on my end. A two minute conversation fixed it.
I cannot be more impressed with Arch and with GateOne Travel which partners with them. Such a great experience, even though I didn't get to see India.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Christine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Eric,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.