Shipton & Co Reviews 

The company is easy to deal with. Ordering is simple, packaging very good and postage fast. I have bought a number of items in the past and always look at their catalogue when celebrations are due.

Bought a lovely ring. Arrived promptly, well packaged.

Beautiful bracelet and well worth the wait as the first one went missing in the post The help team were extremely helpful and a replacement was sent out promptly
I have bought from this company’s shops on several occasions but this is the first time that I have bought on line I would have no hesitation of ordering from them this way again

I was absolutely thrilled when I opened the box and saw the beautiful brooch I had ordered for a friend's birthday. It was exquisitely made and I could almost make out the expression on the horse's face. One I have seen in real life many times. Not only was the jewellery beautiful but the service was excellent too.

Staff very helpful, had a bit of an issue getting my product but when my ring arrived it was brilliant, staff kept me informed

I have ordered from this company on a few occasions. Service has always been very pleasant with a prompt delivery. I am happy to recommend them to anyone.
Thank you Shipton andCo.

I had to return one item (amethyst ring) from my order as the colour of the stone was not as per the catalogue. I was offered an exchange up to £10 more than the value, which was good and I found one a bit more than that but used the £10 voucher I'd had with my original order. I was able to return it Freepost and I was kept up-to-date by Sunny with progress. My alternative ring was turned around by Sunny in 24 hours and I was surprised to find not only was a £5 voucher enclosed but a lovely amethyst keyring! How's that for service?

Easy to order on line and delivered promptly

Went the e tra mile to ensure that my wedding anniversary present to my wife was delivered on time for our anniversary, great communication and very friendly staff

Gift arrived well packed and in good order

This was my first order from Shipton & I had a problem, completely my error, on the shipping address.
Customer service & support were excellent. Sunny replied quickly to my queries & addressed the problem most efficiently.
The actual pieces themselves are lovely, high quality & imaginative designs. I’m very happy with the value & with all aspects of the company. I shall certainly be using them again.

Some items are beautiful, some items broke, I dont understand WHY I had to rebuy some items, some items go to charity shops, some items get "stolen"....... ONGOING cycle. October 2025

The staff in Scarborough are both professional very pleasant their service is second to none. I have always been satisfied with my purchases and friends have loved gifts from Shiptons

Easy to order from the catalogue. Items well
wrapped up, delivered with care and promptly.
Very attractive items, bought for Christmas presents.
Two Real Lapis Pyramids, unusual and will look lovely displayed where they can attract the light
on the window sill or mantelpiece.
Very good value as they were in the sale.
Very reasonably priced.

Easy to order online, great selection of jewellery and gifts. The item was very well packaged and I was kept informed of when my item would be delivered.

Have used this company over many years and have always been pleased with their products, many have been better quality than expected for the price.
Free gifts are genuine gifts and not sub-standard freebies.
A bit slow on delivery but I know to order in advance of need.
Overall an excellent company to deal with.

Have ordered many items from here and always been satisfied by the order system, staff when I have telephoned, and the delivery

I ordered four items from the company and my experience was mixed. The owl on a branch paua shell brooch is beautiful, as are the oval paua shell Celtic hook earrings. I was disappointed with the marquise paua shell pendant as the drop was much smaller than I had expected. The Celtic Tree of Life pendant was already tarnished when it arrived. The lady whom I phoned to place the order was very polite but, even though I read out the sale price of each item, she did not notice that the computer was recording the original price in some cases, therefore the total came to about £60 greater than I had expected and I had to query it. She could not amend the system straightaway and had to phone me back. I would recommend that the computer system is kept updated to be consistent with catalogue and internet prices. Also, twice the assistant told me there would be a postage charge of £3.95, so twice I had to correct her as the order came to over £100 and therefore the postage should have been free. I was sent two £5 vouchers which cannot be used together to reduce the price of a new order, instead of being sent one £10 voucher as indicated in the catalogue. I was also sent a different free gift from the one I had ordered even though the assistant had not told me the one I had chosen was not available (in which case, I would have chosen something different from the one which arrived which is of no use to me). I would recommend that the company takes more care to get details correct. (The "date of experience" I have submitted is the date on the invoice.)

Having used Shipton's for many years. Special occasions. Anniversaries. Birthdays. But also for the ". Just because gifts" Those times when words aren't quite enough. And the choices given by Shiptons have never been less than 100%successful. Costs, service and an all round brilliant customer satisfaction

good products, great communication and speedy delivery. What more can you ask ?