I purchased Willie’s Devil’s Brigade Whiskey, Willie’s Huckleberry Sweet Cream Liqueur. Shopping from Shots Box website was easy and my package was delivered timely and without issue. I upgraded the p... Toon meer
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Other than the fact that every time I order they send the bottles wrapped in 100 tons of bubble wrap ( bad for the environment ) and then in plastic bags ( also bad) but what makes it worse is that... Toon meer
Ordered 4 bottles of “Willies Big Horn Bourbon”, located in Ennis, MT. The online ordering process was a little bit confusing. The order end up getting shipped to some local pick up place in Los Angel... Toon meer
I had no problem in ordering willies big horn bourbon from you the problem was with the shipping company GLS. it was order on 12/22/20 & It arrived on 1/8/21 Was scanned at delivery depot on 12 /28/20... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shots Box is a liquor delivery service for Los Angeles, CA. Visit our website to get deliveries from a wide range of distillers and manufacturers!
Contactgegevens
7757 Katella Ave Suite A & B, 90680, Stanton, Verenigde Staten
- (833)746-8269
- info@shotsbox.com
- www.shotsbox.com
4,3
Uitstekend
249 reviews
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I would liked tracking information to…
I would liked tracking information to see if my gift was received
4 januari 2021
Antwoord van Shots Box
Hi Ellen, This was delivered on Dec 22nd to your gift recipient. Please contact us at info@shotsbox.com via email and we can re- send your tracking privately if you would like it.
It has taken forever for me to get…
It has taken forever for me to get product that I ordered. More than two weeks and still haven't received anything!
Not sure what the delay is?
4 januari 2021
Antwoord van Shots Box
Hi Mitch, I show this was shipped out the day after you ordered it. The carrier shows it is out for delivery today. I know ground shipping normally takes 5-7 business days but it looks like the carrier must be experiencing significant delays. I am sorry for the inconvenience.
As advertised and as expected.
3 januari 2021
Awesome gift box, great price, but need to indicate where you don't ship
I ordered the peanut butter whiskey gift box, it arrived nicely packaged and the recipient loved it! My only complaint is with the ordering process - I tried to order the gift box and ship it directly to the recipient (who lives in DE) but the order would not go through, despite numerous attempts with different credit cards, etc. I finally sent a note to ask why it wasn't going through and the response was that you can't ship to DE. The areas where you can't ship need to be clearly stated on your website. Other than that it was easy to ship it to my address in MD and then I met up with the recipient to give them the gift.
3 januari 2021
Eh, it was okay
I purchased a 6 month box for my husband as a birthday gift. I thought I had purchased the whiskey box and apparently in my own error, I ordered the standard box. I reached out to customer service who told me that they would switch my subscription to the whiskey box since it was the same price. It was never switched, and we have a ton of bottles that will never be used because he only drinks whiskey, and whiskey was rarely something in the boxes. There were quite a few repeated bottles each month as well that was kind of disappointing. I don't think I would recommend to anyone unless they absolutely enjoyed all kinds of liquor. I understand I can't fault them for my mistake in order, but I wish they would have came through with the agreement to switch. It was a lot of money wasted and a reminder of a "lousy" gift each month it showed up.
2 januari 2021
Antwoord van Shots Box
Hey Erica,
I am sorry for the issues you experienced. We are happy to make good on our word. Please reach out to us at info@shotsbox.com and we can sort this out.
Excellent customer service!!!
Excellent customer service! I made an error in the shipping address and they were helpful and prompt in helping me fix it before shipping.
31 december 2020
Thanks for the two bottles of Devils…
Thanks for the two bottles of Devils Brigade Whiskey. With my normal late Christmas shopping habits.And this insidious virus ,had no expectations of delivery by Christmas. Got it on time for my 2 son- in - laws. Dad's with daughters know what I'm talking about. They are my lottery win. Thanks again Shots Box. And Happy New Years to Willies Distillery. Was a 91B on a team in the 70's. Keep up the good work with Your Vets.
31 december 2020
The bottle was wet when I unwrapped It
The bottle was wet when I unwrapped It. It looked like it was sealed good but it was leaking
31 december 2020
Antwoord van Shots Box
Sometimes the corking done by the distiller can leak a little. This is normal, not often, but not unusual.
The perfect gift
I’ve sent these as gifts and the recipients seemed to have love them. They have even FaceTimed me for a toast. These boxes are the perfect gifts for people who have everything.
31 december 2020
Still have not received an order placed…
Still have not received an order placed on December 11th, it is December 30th. Wrote the company about the delayed shipping and received the rudest response. Zero customer service. Would NEVER RECOMMEND THIS COMPANY.
30 december 2020
Great concept
Great concept. Easy ordering. Nice selection with excellent customer service. Look forward to sampling some new things
29 december 2020
1 star because I ordered on 12/7 and…
1 star because I ordered on 12/7 and still haven't received my order. If I had known Shots Box uses LSO for delivery, I would never have ordered from them. LSO is the worst.
Updated to 3 stars - delivered 12/28 after 2 separate calls to the delivery service and over an hour of hold time. Will not order from Shots Box again with this regional delivery provider.
28 december 2020
The shots are unique and wonderful
The shots are unique and wonderful. It was the perfect gift to give!
28 december 2020
Damaged product
28 december 2020
Antwoord van Shots Box
Hello,
Will you please contact us asap to resolve this issue regarding your damaged product? info@shotsbox.com Thank you,
Excellent Customer Service
I found Shots Box easy to work with. They were very customer oriented & answered my questions in a timely manner. My package was delayed & I was unable to track it so I reached out to Shots Box & they got back to me with the new delivery date. They even contacted me the day it was delivered to make sure it got to me. I really appreciate good customer service & follow up. My son Loved his gift & I was so happy it arrived in time to go under the tree to be opened Christmas morning. Thank you Shots Box!
27 december 2020
Wonderful experience from shipping to…
Wonderful experience from shipping to delivery. Great communication and customer service.
26 december 2020
Packaging switched out
Between the time that I ordered my shots box and it was shipped the packaging was changed. As this was a gift presentation was important and the substituted packaging looked cheaper. Had I been aware of this I would have gone with a different gift.
Very disappointing
Mike Fitzgibbons
25 december 2020
Antwoord van Shots Box
Hi Michael,
I am sorry you were displeased. We sent you an email on Dec 8th regarding how we sold out of the other packaging and asked if you wanted to cancel and refund. Our email system shows that you opened the email and viewed this content. We would have gladly refunded you and canceled the item had you replied to our email reaching out with this update. Please contact us at info@shotsbox.com and I can offer you a packaging credit if you would like.
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