This is a terrible company. I was a regular customer, but unfortunately, there were constant issues with orders; they would deliver incomplete shipments, which caused work delays. The last large order... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Since buying from Soleheat for my UFH project. I have found dealing with both Aaron and Brett 2nd to none. Very professional and knowledgeable too. Resolved a couple of issues straight away. 1st was... Toon meer
Bedrijf heeft geantwoord
Easy to navigate website, I asked a question via live chat anbout a wet kit and then spoke to a sales representative on the phone. I asked some technical questions and the sales representative answe... Toon meer
Bedrijf heeft geantwoord
Sales guy was great and knowledgeable about product over the telephone, kit arrived next day all compete, easy enough to lay, fit & fill. Pressure test port a little tricky to attach to but help and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
One of the leading suppliers of underfloor heating and plumbing supplies in the UK
Contactgegevens
St James Building, 79 Oxford Street, M1 6HT, Manchester, Verenigd Koninkrijk
- 0161 509 4220
- info@soleheat.co.uk
- www.soleheat.co.uk
4,2
Goed
349 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good quality at a great price
Good quality at a great price, fast delivery, would definitely be using again.
1 november 2022
Antwoord van Soleheat
Excellent feedback- thank you
I am really happy for everything
2 november 2022
Antwoord van Soleheat
Thank you for the 5* feedback again
Order it one day and next day got it
Order it one day and next day they delivered me whole kit for underfloor hearing. Quick delivery, nice price and even good customer services. For next time I will use them again 100%
23 oktober 2022
Antwoord van Soleheat
Thank you Vit - much appreciated and we look forward to helping you with your next Underfloor heating project
Underfloor heating
I can reccomend this firm. The designs were done promptly. The delivery's came the day after I placed my order. All our queries were answered promptly. The instalation was easy to do with understandable directions. I had to reorder a larger roll of pipe. I had changed the plan, the refund for the smaller roll was paid into my bank promptly. Aaron has given excellent support throughout the process. We are just waiting for the screed to cure so that we can connect it to our boiler.
25 oktober 2022
Review zonder uitnodiging
Antwoord van Soleheat
Amazing feedback, thank you and just how we aim to have it every single time! Thanks again Pat
Antwoord van Soleheat
Thank you for the 5* feedback
Used the onlne chat to confirm…
Used the onlne chat to confirm Underfloor heating product availability. Order placed, and arrived next day.
Excellent.
6 oktober 2022
Antwoord van Soleheat
thank you for the positive feedback and great to hear the chat function was useful
Impressed with good old fashioned customer service
Ordered from this company and admit I was a bit apprehensive as not used them before. Need not have worried everything arrived as advised. We did have one damaged item but this is where the company totally impressed me, no argument, they apologised and new part arrived next day. Excellent first class service
5 oktober 2022
Antwoord van Soleheat
Thank you and glad everything was delivered as we would expect. Sometimes items can be damaged in transit so we are glad all has been sorted - we hope to see you on your next underfloor heating project
Antwoord van Soleheat
Thank you for the 5* rating - appreciated
Antwoord van Soleheat
Thank you - we aim to provide the best service EVERY time
Antwoord van Soleheat
Great to see you again Michael, we hope to see you again soon
Manifold and Pump
Good product swiftly posted at a reasonable price would definitely use them again thanks.
19 september 2022
Antwoord van Soleheat
Thnak you for the 5* feedback - much appreciated and hope to help you with your next underfloor heating project
The advice and communications were…
The advice and communications were really helpful in adjusting the order to my bespoke requirements. Delivery was quick and as promised
27 september 2022
Antwoord van Soleheat
Thank you - great to hear we met all your expectations
Excellent advice and guidance and…
Excellent advice and guidance and prompt delivery of under floor heating system.
21 september 2022
Antwoord van Soleheat
Thank you - the team work hard to ensure you get the exact system for your requirements
Antwoord van Soleheat
Great to hear - we hope you enjoy your underfloor heating system
The purchase went as it should
The purchase went as it should. The ordered goods were delivered on time and in accordance with the order. Properly packaged.
16 augustus 2022
Antwoord van Soleheat
Thank you - packaging is key to ensure everything is delivered as expected - underfloor heatng systems can be delicate!
Let down by poor delivery but very good…
Let down by poor delivery but very good in all other aspects. Would recommend.
12 augustus 2022
Antwoord van Soleheat
Apologies - we work as closely as we can with the 3rd party couriers to offer a seamless service however sometimes things do not go as planned. We will continue to try our best to ensure deliveries are as smooth as possible
Ordered kit delivered within 2 days
Ordered kit delivered within 2 days
All parts there 👍
7 augustus 2022
Antwoord van Soleheat
Thank you - appreciate th 5* review
Antwoord van Soleheat
Well done Aaron - glad you got everything you wanted and a system for your requirements
I would order from Soleheat again!
Products arrived when agreed. Very happy with the service. Very helpful with the design.
3 augustus 2022
Antwoord van Soleheat
We hope to see you for your next underfloor heating project very soon!
Excellent company
Excellent company, good advice, product superb, after sales very responsive
3 augustus 2022
Antwoord van Soleheat
Thank you Ben - aftersales is as important as getting the order correct for you - appreciate the 5* feedback
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.