Sophie Conran Reviews 

Great quality. Love the pillow cases

My pillow cases arrived and they reek of perfume and one has a large red stain on it. Not what I expect from a luxury brand and the price of these oxford cases.

Prompt service. Beautiful sheets and pillowcases.

As I needed the item in a rush, they were able to ensure immediate/same-day dispatch from their warehouse. This was arranged thanks to their online chat facility with a human, not a bot.
Very pleased,too, with the tray of 3 herb pots.👍

Goods still not received 2 weeks later and no communication from company!

Promt efficient service such helpful people who genuinely care about what you are looking for. Thank you

Item arrived in good time and in perfect condition thank you

Had the best experience with the customer service team (thank you Nadia!) who was incredibly helpful and kind, and the delivery team were lovely too. Absolutely thrilled with my gorgeous yellow sofa, it's a ray of sunshine in my sitting room - and super comfy!

The quality of the bedding is exquisite!!

Gd quality, gd price and swift delivery.

I've adored the style of Sophie's sofas for over a year now. Nadia has been corresponding with me for many months, as I moved and needed a new sofa for my snug. I fell in love with the look and they look so cushy and comfy, and the manufacturing of them is the highest quality, which guarantees my daughter would probably inherit the piece!

I'm in the US, which has created a little crinkle in my purchase. The cost is quite elevated to purchase for over here, but I do hear that there is a possibility a Sophie shop will be opening in the States in the near future.

I ended up not purchasing for now because it was easier and less money to purchase a comparable sofa from my local designer shop. The one I bought here has the good bones, but not the beautiful, comfortable, casual style of the Sophie sofa I wanted.

And, please, I especially want to give a shout-out to Nadia, who has stuck with me the whole journey on deciding whether I was going to purchase a Sophie sofa. She has been patient, extremely informative (knows her craft well), and is such a lovely person. I hope to meet her in person someday!

The entire process of purchasing our sofa was customer service excellence. Nadia sent fabric samples immediately and organized an expedited delivery of our piece. The team that delivered the sofa was professional and made sure every pillow was perfect before leaving. When we needed to change the seat cushions, Nadia jumped on a video call to make a recommendation and had new cushions sent asap. The sofa itself is beautifully made and beyond comfortable. All around great experience!

I can’t thank Nadia and Sophie Conran enough for such wonderful service. We live in ohio, USA but the distance is never a problem. Nadia always call and make sure everything is ready for us from start to finish. I feel very comfortable ordering from Sophia Conran even though we don’t live in the UK and will order from them again in the future. The couches and pillows are beautiful🥰

Ease of purchase.Delivered much sooner than the 5 working days.Extremely well packaged.Having searched everywhere without success for small, good quality, contemporary glassware suitable for liquers/port Sophie Conran had just what I wanted.Thrilled with my glassware and highly recommend this product and supplier.

Poor fulfilment- still not received my order

The glasses looked beautiful in the pictures but felt cheap when they arrived -

Good service and notifications of delivery details

Informative and easy to use website.
Excellent quality bedding purchased in the sale on Christmas day...arrived as notified four days later.
Wonderful,professional, customer focused service. Have used before, have recommended to friends, and will definitely be using again