Still waiting on refunds, and now have been removed from Facebook groups (the only way to communicate with the organiser in a public setting) due to encouraging people to seek refunds via their bank... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I purchased tickets for a photo opportunity with a guest at a recent event, the guest cancelled and they offered a full refund as expected. Firstly they said refunds would be processed be... Toon meer
Been to many starfury events over many years in both London Birmingham and I think one in Blackpool once, staff are 10 out of 10, Sean Harry is always there sharply dressed keeping the show running, g... Toon meer
I've attended a number of Starfury events over the years and never had a problem that wasn't of my own making. Over the past few years I have needed to take advantage of their accessibility and... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The UK's no. 1 organiser of genre TV and Sci-Fi conventions.
Contactgegevens
Verenigd Koninkrijk
- info@starfury.co.uk
- www.starfury.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 6% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great event been there with gold ticket…
Great event been there with gold ticket last 7 years next Year unfortunately bregular as procent went up 50%
A great line up of actors
A great line up of actors. A very welcoming and warm atmosphere, a good facility with everything you need close at hand, near the airport and above all a friendly staff and great volunteers!
Highlanders 7 - What an Experience
Just returned from Highlanders 7 - my 4th Starfury Convention. As always, the team work really hard to ensure all participants were catered for, especially those like myself with disability needs. The events are well organised and great care and attention is taken to ensure that everyone is treated fairly and grumbles are dealt with efficiently. The price of this year's convention was reasonable and comparable with previous years, and you do get a lot for your money. My one issue is that the Starfury website says that if you book your hotel using the Starfury Booking Code, while it is non-refundable, only the first night payment would be taken until check in and you get a cheaper deal which would include breakfast, compared to booking through another website or directly with the hotel. Sadly this was not the case this year, with direct booking with the venue with the same terms, was much cheaper. I would have liked Starfury (when it was brought to their attention) to address this with the hotel and some allowances made for a reduction on the balance payments taken on check in - especially with such a large amount of business.
On the whole though, I would highly recommend attending any Starfury event - I have already got one booked for next year and am comtemplating a second. The quality of their guests is always excellent and it makes for a wonderful weekend celebrating whichever fandom you are there for.

Antwoord van Starfury Conventions
NO duty of care
I was promoted by TrustPilot to give an honest review of my experience - so here it is.
I was assaulted by an attendee of a convention and although the police were helpful, the organiser of the convention had a very outdated 'not my problem' response to the incident - there was a incredible lack of duty of care to the point where I was told 'it didn't happen in the actual function hall, it's not our issue'. Furthermore, when I asked if the person who attacked me would return, I myself was asked not to attend any further conventions. This is my sticking point and bone of contention - women should never be made to feel that they deserved what happened and then asked to be silent and dismissed from future activities. The organiser has since deleted the communication but luckily before this happened, I took screenshots. I have been encouraged to remain silent which, in this day and age is shocking. What happened to the 'me too' movement? Why is this still happening in this day and age? I would hope no one experiences what I did - but if you do, do not expect support or empathy. Out of sight, out of mind springs to mind.

Antwoord van Starfury Conventions
Staryfury Invasion- The worst convention I have attended in 8 years of doing conventions
Putting this out here for anyone who wants to know what Starfury is really like. I attended Starfury Invasion in June and I can honestly say this is the worst convention I have ever attended in the 8 years that I have attended conventions. It had an A star guest list held in the style of a D star event. Let’s start from the beginning.
This event runs over 3 days and usually only offers 3 day tickets however as sales were slipping single day tickets were offered. I went on Saturday with a single day ticket. The guests included Mary Elizabeth Winstead and Natasha Liu Bordizzo (stars of the Ahsoka series). Prices for guest were reasonable and going by what many had said about Starfury I believed I had found a new convention that could become a huge favourite of mine. Within minutes of joining the Facebook group alone I noticed how hostile and rude a lot of the members were to others. No kindness just "well duh obviously" and "what do you think?". It felt isolating to be a newbie to this event with so many trying to act like top dog on the page. Even the guy who runs the event was rude to people referring to their comments as "stupid".
Nevertheless I held my head up high and waited until event day. I travelled 150 miles to be at this event which was held in the Hilton hotel at the NEC Birmingham. I walked into the main foyer of the hotel and nothing. No signage or cosplayers to be scene. I thought I was in the wrong place. A few others were very confused at this especially since we had been told signage would be clear.
Eventually we all turned down a corridor and found a few cosplayers and assumed this was the right place. First thought was it was very small. It was held in an open corridor with guests of the hotel using the lifts nearby. Very odd. Besides a room that you went into to collect your tickets, a queue of people waiting to have photos taken with the guests and one table selling Wish.com merch there was nothing else there. I got my ticket at 10:00am and by 10:20 I had my photo taken with one of the guests. It was then a long time of nothing to do but stand around until the doors to the panel room were opened. The panels were very interesting. No recording of any kind (this next part is directly from their own website) "Any attempt to record the event is illegal and a breach of copyright. Any attendees caught recording the guest talks will have their equipment temporarily confiscated, and will also be ejected from the event without refund." I couldn't believe the strict rules in place. Again 8 years of doing cons and this was a first for me. Not a very welcoming event. I felt trapped and unable to enjoy the panels with staff glaring at us all, checking to see if anyone was trying to get a clip of one of their favourite guests on stage.
I am being honest when I say besides the panels there was absolutely nothing to do from 11:30 until 3:00pm when autographs for the bigger stars were scheduled for. A few people I spoke to were not happy with the lack of things to do. I had 2 autographs to get and some weird reason even though autographs started at 3:00pm I was not even allowed to enter the autograph room until 4:45pm. I started talking to this one guy queuing for a guest who had said himself he had attended many Starfury events over the years, but this would be his last purely down to the strict rules and terrible hosting of the event. W were also told that anyone caught with their phone out in the autograph room even to look at the time would be warned very aggressively to put it away or face removal from the event (which did not sound like a bad option at this point). The whole day felt off and looking at other people’s reviews and queries this is a standard for Starfury events. I felt like I could not honestly give my review on the Facebook group as someone else who did was met with heavy backlash from followers of this event who would not have a single negative things said about Starfury.
I have attended many cons over the years. Many big, small and some that are no longer running however I can honestly say this was the worst convention I have attended, and I would never return to it. It was not welcoming at all and very dull so if you are thinking about attending a Starfury even please read this and understand that if you do attend the above it that you can expect. A long day of doing nothing followed by prison style rules that could lead to removal from the event.
Also looking at some of the other 1 star reviews here for Starfury I am fully preparing for a reply from the event. All I ask is that people look into this convention before throwing money at it. Know what to expect.
Starfury Convention Weekend
Attended weekend Starfury Event. Very organised. Not overcrowded. Guests were great! Wasn't too rushed through Photo'S & Auto's. Panels were very entertaining. Had a fab time. Most staff/volunteers friendly and helpful. Would recommend Starfury events if you want an organised and more comfortable experience.
Starfury Crossroads 8 was just incredible
Starfury Crossroads 8 was an incredible event! You get all the Q&A sessions included with your ticket, which is really a plus, and there's room for everyone. The crowd are lovely, a real family, and the stewards and staff are kind and fun. I can't wait to go again, I couldn't recommend it more!!
100% the best convention experience…
100% the best convention experience I've ever had. Been to 5 Starfury events now and they far surpass any others I've been to. I love the whole experience of staying in the same hotel as the convention, the staff are well organized and helpful and the information pack you get helps you schedule your time perfectly. Just back from Crossroads 8 and I'm hoping they continue with this event.
Into the Fold convention
My first Starfury event and it was amazing. Not that big of a con, but the casual atmosphere was so warm and welcoming. I loved that you can actually see the people who are behind the event, organization-wise and in making attendees feel welcome, Sean is definitely doing a great job. In addition to, of course, the guests, my personal highlight was the costume competition, that’s definitely something I wish was on more conventions! Amazing people and amazing time, I’ll definitely be returning!
Into the Fold
Into the Fold was my first starfury convention and I can honestly say I loved EVERY moment of it. It was amazing, everyone was super nice, and I simply had a blast. I highly recommend going next year if you love shadow and bone!
Into the Fold - Heathrow
Into the Fold was my 4th Starfury convention and I come from California because I really enjoy the smaller con experience with great guests and attendees. As always, it was very well organized and a lot of fun! I also like to volunteer as a steward to help out - it’s nice to get to see a bit of the behind the scenes workings of the con and it’s a nice way to meet more people.
Into the Fold was a fantastic convention
Into the Fold was a fantastic weekend, really organised and the stewards were all so friendly and helpful. Great to be immersed further into the world of shadow and bone, meet the cast, and learn lots about their experiences. The place to be for a fun and busy weekend, the parties are unmissable and I loved making new friends!
The Weekends I look forward to!
Staff are lovely and helpful.
Its a well run event and if there is any problems they are easily fixed. Iv attended a few starfury cons and they are by far my fave.
Into the fold
Very friendly smaller event. Staff was friendly and made sure everybody got what they paid for. Would definitely recommend.
Into The Fold - my fave con to date!!
i generally enjoy all starfury events, they're always good fun, chill and friendly, prices of extras are always beyond reasonable, it's just good viiiibes <3
so it was no surprise to me that bringing my favourite fandom together at Into The Fold ended up being my favourite con experience so far!! everyone was lovely and had a good time.
despite a couple of tiny hiccups (what are cons without schedule fumbles, amirite??), the organisation was brilliant, the staff helpful as always and we just had SUCH a good time!!
can't wait for the second edition!! thanks again sean & team for giving us another chance :)
Into The Fold
This was Starfury's first convention for Shadow and Bone. I had a fantastic time. The guests were lovely, staff always friendly and helpful, and I made some new friends. It had such a lovely atmosphere and would love to go back and do it all again!!
Always a fantastic time
Always a fantastic time. Always well run and genuine love for and from the guests. Small, intimate and friendly. Always recommend coming here and am usually here at least once a year for one of the many conventions they run.
I’m a huge Lucufer fan
I’m a huge Lucufer fan and had never been to a convention so Lux 3 was my first. The hotel was fabulous, great room, location and spa. The Starfury event was brilliant, I volunteered as a steward, best idea to invite people todo this as it helped me meet people and make friends as I attended in my own. Thank you Starfury and the Lux fan community, I had a blast.
Lux3 with Starfury was a blast!
I attended my second Starfury event for the Lucifer tvshow, “Lux3”, and I loved it. The organising, the staff, the volunteers all together did a hreat job. The guests line-up was amazing and complimentary to the previous Lux2 that I had attended, so now I have met many actors of the show.
I’m really appreciative of the reasonable pricing which is worth mentioning.
I come from abroad, if I were in the UK I would attend Starfury events regularly.
I can recommend.
This was a well run starfury event as…
This was a well run starfury event as always. Lux3 lived up to it's name amazing guests talks and staff. Thank you Sean and the staff for everything.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







