Still waiting on refunds, and now have been removed from Facebook groups (the only way to communicate with the organiser in a public setting) due to encouraging people to seek refunds via their bank... Toon meer
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I purchased tickets for a photo opportunity with a guest at a recent event, the guest cancelled and they offered a full refund as expected. Firstly they said refunds would be processed be... Toon meer
Been to many starfury events over many years in both London Birmingham and I think one in Blackpool once, staff are 10 out of 10, Sean Harry is always there sharply dressed keeping the show running, g... Toon meer
I've attended a number of Starfury events over the years and never had a problem that wasn't of my own making. Over the past few years I have needed to take advantage of their accessibility and... Toon meer
Bedrijfsgegevens
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The UK's no. 1 organiser of genre TV and Sci-Fi conventions.
Contactgegevens
Verenigd Koninkrijk
- info@starfury.co.uk
- www.starfury.co.uk
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Starfury Lux 3 was FANTASTIC
Starfury Lux 3 was FANTASTIC! This was our fourth Starfury event and as always it was amazing! Sean and his staff and all the volunteers couldn’t have been more helpful or lovely and made our 3 days in Birmingham something my daughter still talks about daily. Everything is so well organised, thinking of every detail. We can’t wait for the next one
I had a fantastic time at LUX3
As always I had a fantastic time at LUX 3 organized by Starfury Conventions. Everybody was trying to help when I had a question. The guests were interesting and funny and the prices for autographs and photos are very good. I'm looking forward to my next event with this organizer.
I have been to Lux 1,2 and 3
I have been to Lux 1,2 and 3 and had a fantastic time the staff and volunteers were amazing Sean runs a really great team and nothing seems to be a problem, we were kept updated on a regular basis and any changes I can’t wait to come to another Starfury Convention and meet up with old friends and new friends.
I had a great time at Lux 3
I had a great time at Lux 3. The rooms such as photo ops, autographs, fan meets etc were very well signposted. The staff are friendly and helpful.
Starfury will always be my number 1 preferred UK convention company. I have also attended their Destiny event (end of 2023) and Crossroads Supernatural events and I've attended every Crossroads except 7. I have attended Lux 1 and 3.
Everything runs smoothly usually and on time.
The stewards and staff always are on hand to help, even the owner himself.
The actors and actresses are treated very well too.
The owner, Sean, keeps us well informed on social media and via email of guest announcements m, guest cancellations (and the reasons) and info about the events.
10/10
Went to Starfury Lux 3 and had a blast…
Went to Starfury Lux 3 and had a blast as usual.
Starfury are the best and they run friendliest events that I go to
Loved Lux3
Great Convention! Well organised, the staff was friendly, the prices were fair and the atmosphere was amazing! I really enjoyed Lux3. Thank you Starfury-team! :)
Lux 3 by Starfury
Lux 3 by Starfury, was very well organised. The staff are all lovely and smiley and all the guests were great fun. I've done many starfury events before and would highly recommend them.
Lux 3
Seamless event, couldn’t believe how well run it was (having experienced others at same hotel). Would definitely return to a Starfury convention.
LUX 3
This was my first time attending a Starfury Event, in fact it was my first ever convention, and I was not disappointed. The event was well organised and well run. The prices were really reasonable and you do get a lot for your money. The Starfury staff and volunteers were all really friendly and helpful and the guest lineup was amazing and they all seemed really happy to be there. The location was excellent and the hotel was nice but on the expensive side. What I really liked about it though was how friendly everyone who attended were. People could be themselves without being judged and everyone was accepted and treated with respect. This isn’t something you often see at such a large gathering. From the moment I booked my ticket to the end of the event, we were always given updates and news about the event so there were no nasty surprises. What you see is what you get, and it’s refreshing to deal with an honest company who genuinely seem to care about the experience you get. Overall it was an amazing event and I would definitely go to another one in the future.
Lux 3
Really enjoyable event, it was hectic at times but really well organised and the staff are very helpful too. Lots of fun!
Fantastic experiences
I've attended several Starfury events and I've always had a fantastic time! The staff are so helpful if you do have an issue or even just a question. The events themselves are incredibly well Organised and great fun. I have no hesitation recommending Starfury events to anyone and everyone.
Starfury Lux 3 lived up to it's name
Starfury Lux 3 lived up to it's name - a well organised Convention with star quality throughout for passionate Lucifer fans. Sean and staff worked very hard to produce an event that fans like me would remember forever with photos, autographs, fan meets and panels with wonderful cast and writers from my favourite show Lucifer. Lux3 was held at Birmingham in 2024. It was an outstanding event for me meeting my heroes, some again and others for the first time. I was honoured to assist in a small way as a volunteer. I met up with old friends and made more in the fandom. The parties and costume competition were fab to take part in. Thank you Sean. A very happy Lucifan here! Looking forward to attending more Starfury events in future.
Lux 3
Really well organised, they’re was a lot happening but the staff are really helpful and make sure you have time to d ok everything you want to do.
Always a great time with Starfury…
Always a great time with Starfury Conventions. Great organisation of the events. Great prices. Have attended multiple events now with Starfury. Highly recommend!!
Lux 3
Amazing event with amazing guests, staff was very friendly and accomodating (shout out to the autograph Team)!
A missed oppurtunity.......
While I understand that you agree to certain terms, I find it very customer-unfriendly that it is not possible to either sell or return your tickets. You yourselves acknowledge that it is not always guaranteed that certain guests will actually attend. However, in that case, efforts are made to find a good alternative. Why doesn't the same apply to attendees? It wouldn't be a problem if there were associated costs, but losing the entire ticket seems very customer-unfriendly to me. My daughter is a regular attendee of this event, but due to illness, it is not possible for her to attend LUX 3 next year. It is strange that the hotel and the airline are accommodating and willing to consider options, while a convention with extremely friendly actors and staff is unable to show any compassion."
Best English conventions!
I’ve attended 7 Starfury events and will be attending my 8th next year. The staff and volunteers are always very helpful and down to earth, the events are extremely well planned and executed. The actors which attend always speak highly of the conventions and show how much they are enjoying being there.
I can’t wait for the next one!
Starfury puts fans first!
Starfury run some of the best organised, entertaining, intimate and caring events.
I had a great time at the recent event. Got to meet some of my fav actors again, and find some new favs! There was a great mix of talent, interesting panels and fantastic ops. I got my new fav Misha pic out of it!!
The way the staff and fans all respond in a crisis is amazing. Kudos to the team!
Really impressed with almost all of the…
Really impressed with almost all of the staff & especially the volunteers. They handled things well considering the situation with the panels being closed on the Saturday. Also would like to commend the volunteer wearing the "im an a**hole" patch as he was the exact opposite when i heard some guests being very rude & trying to pick a fight with him he was very calm & resolved the situation perfectly. Shame the same cannot be said about the staff member called Helen who was rude & pompous during every interaction I witness. Fortunately she did not speak directly to me but I was on the receiving end of a disgusted look that I'm not clear what it was for as I was only walking by to get my autos.
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