Status International (UK) Ltd. Reviews 

If there had of been more starts I would have given more!
Andy was super efficient dealt with my problem the same day and I have a replacement on route! Hadn’t even taken 24hrs to resolve!
Also Got a personal call. What company these days can you speak to someone friendly and efficient!!!! More customer service like this please 🫶🏻

I bought a 9" desk fan in the Wilko sales last Autumn, my teenage son set the fan up this week and complained that it was too noisy, phoned Status International and was immediately put through to Andrew in tech support who diagnosed the problem and very professionally talked me through fixing it. Cool air will once again waft round the room. Thank you so much for all you help

Junk products. Bought a 2 bar heather at Wilco's. Last 3 months. they are so bad no one stocks replacement element due to high demand. Tried phoning company and just put the phone down on you. Same heater also sold as WarmRite, total junk total waste of money

Andrew Schofield was brilliant is customer service was second to none. Thank you Andrew.

Prompt and comprehensive response to my email. Friendly and polite customer service thank you.

This was some of the best customer service I have had. Contacted them day 1, sent details requested that day. Replacement goods arrived day 2. Great communication by e mail and phone. Dealt with a guy named Andy. A* experience all round.

This was the most helpfull company that I have ever dealt with.My query was dealt with quickly and efficiently. I would highly recommend this company to anyone.

Got straight through to real person on a UK phone number. Issue with product was resolved with courtesy and speed even though they were not obligated. Couldn’t be more satisfied, highly recommend.

My Status heater failed 6 weeks after purchase from ebay. Contacted both seller and eBay with no response. Contacted Status direct and WOW, instant response! After detailing problem and fuwadding proof of purchase, and message ro ebay, the company refunded my money. Can't wait til I find a replacement when back in stock!!!

Bought a few of the wifi enabled bulbs. Easy to install and set up. Nice features including changing temperature of lamp (color), dimming and preset and customizable scenes.

Had a small hiccup in setting up one bulbs and emailed customer support. Got an answer back very quickly and resolved the issue straight away.

Nice little piece of kit

The price of the smart bulbs at £3 was just fabulous when I paid for £12 for one previously. I emailed for help to change the bulb to AP connection method as my wifi was playing up and Andy got straight back to me with clear instructions on how. Within a minute I was set up with Alexa turning my light on! Excellent customer service and product. Thank you

What excellent service I received. Andrew was extremely helpful and thoughtful and definitely went above and beyond.
This is the excellent service your hear about but never expect to receive yourself.
A massive thank you to Andrew for all his help

Why can’t every company have a Customer Service as wonderful as Status from the first telephone call to be answered by a very friendly, very helpful lady ( I didn’t catch her name but she needs to be recognised) who took my details and said she would put me through to Andy for customer support he wasn’t available but he returned my call very promptly within 10 minutes ( unheard of elsewhere) I had purchased a slow cooker from Amazon on the 9th December but after only being used 3 times when I went to use it on the 18th January I noticed the bottom and the sides of the slow cooker where coming away from each other obviously a fault so I rang the company Status and explained what the problem was, I know I should have gone back to Amazon but thought the company would have more knowledge about the product, I’m just glad I did the delightful, friendly, knowledgeable helpful way I was treated by Andy was excellent he said he would sort it for me and asked for photos of the product and of the invoice he also advised me to cut the cable off to make sure no one else would try to use it and I sent a photo to confirm I had done as he asked. Andy kept in touch by phone and went above and beyond to solve my problem he sourced a new Slow cooker for me and it will be with me tomorrow 20th Jan how is that for service, I can’t thank the superb team they have at Status enough for all their help and time they gave. I just wish other companies could take a leaf out of their book and provide such an efficient Customer Service A BIG THANKYOU to you all

Excellent customer service, really very pleasantly surprised by just how helpful Andy, Andrew and the whole team were. So courteous. The place where I bought a heater from only 5 weeks ago, refused to take it back. Called Staus directly and they were only too eager to help. I had to follow a few instructions and they posted out a brand new heater by the next day. I would highly recommend them.

I phoned Status and explained the problem I was having with a heater; then almost before I had finished talking the company swung into action, customer service, sales and dispatch. Lovely, enthusiastic, and efficient people. A new unit was delivered within three days.
Many thanks for being a great company, David

I was exasperated trying to set up a digital timer I was setting up for Christmas lights. I resorted to phoning Status International where I was answered by a very polite understanding receptionist, who quickly connected to the most helpful and patient chap on the planet. Andy talked me through the setup perfectly. He made my day and best of all now I am in my wife's good books too !!!! Thankyou.

I had a problem with an eBay purchase which I should never have done..
Not one but two of the fires I purchased some of the Elements did not work.. I contacted the Ebay Bay seller
Without any success.. So I contacted Status.. and was put in touch with Andy.. without any trouble .. I was replaced with two new fires practically the next day
More than happy great service .. thank you

Having my home setup using smart devices is brilliant, until I hit a technical snag. one of my devices had gone down that was connected to a smart plug. no problem I thought, I've done it before, no sweat.

NO! I was trying for two weeks and couldn't resolve it. I was in full brain fart mode.

So, I contacted Status and although the required person wasn't available, I had my number taken and provided a call back.
What happened next was just pure magic and bliss that can only equate to hot steamy massage with your dream partner and this one had the happy ending.........sorry :)

Andy from tec was amazing. he had me following commands, pushing buttons and opening apps and had me screaming with joy, and true to form all done in 5 minutes.

joking aside the service was outstanding and Andy was an absolute legend, from explaining the process and offering assistance for any future issues.
I was so impressed with this that I went and purchased more smart gear for the home. well done all.

Thank you so much Andrew for have the time and patience, I couldn’t with for a better person to help me. So polite and you even went the extra mile to help me.

Thank you so much to Andrew in tech support! At my wits end after changing broadband suppliers and losing all my lights and switches. Nothing would connect. Andrew talked me through the process of reconnecting and resetting the app. Everything working perfectly within 5 minutes. Wonderful service, thanks Andy!