SunriseDirect Reviews 

528
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Not a great first time experience- Really disappointed in the hotel , Ashley court hotel Torquay is in no way fit for purpose. Absolutely Filthy Dirty rooms.bathrooms are covered in black mould.Man... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything from booking to coming home was the best Coach tour out of EIGHT my wife and I have been on.Hotel Norfolk in Weymouth was really clean and the food was excellent. Staff too were lovely and... Toon meer

Beoordeeld met 5 van de 5 sterren

The transfer was again very good our driver Kyle was brilliant every day on the first day out someone had a dreadful accident on the coach managed everything extremely well.food and staff excellent ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful coach driver who explained all the tour details and other helpful comments. Helped load my partners wheelchair into the hold. Nice hotel near beach food good and entertainment some evenings.... Toon meer

Bedrijfsgegevens

  1. Touroperator

Over SunriseDirect

Geschreven door het bedrijf

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

✔ Scenic coach touring

✔ Unbeatable value for money

✔ Free local departures for local people

✔ Friendly and experienced drivers

✔ Book direct and save money!

✔ Fully ABTA bonded

✔ Glorious Jersey by Air from Norwich Airport

View SunriseDirect Coach Holidays 2025

About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

View SunriseDirect Coach Holidays 2025

Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

View SunriseDirect Coach Holidays 2025

Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

View SunriseDirect Coach Holidays 2025

Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Geschreven door het bedrijf

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

528 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,1

Alle reviews

(528)

49 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great New Driver

We had a driver who was on his maiden trip. He was very helpful and friendly and helped make the experience more enjoyable as the weather was poor. If the driver is approachable and cheerful, the passengers have a much better experience.

27 mei 2024
Logo SunriseDirect

Antwoord van SunriseDirect

Hello Avril,

Thank you for taking the time to leave us a review, we are delighted to hear that you had a lovely holiday with us and that your driver went above and beyond for you. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Lovely room good trips.

Lovely room good trips.

27 mei 2024
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Antwoord van SunriseDirect

Hello Carol,

Thank you for your review, we are delighted to hear that you had an excellent holiday with SunriseDirect. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Bournemouth 5 day break

journey to bornmouth was good hotel was nice itinerary was good driver very helpful

20 mei 2024
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Antwoord van SunriseDirect

Hello Brian,

Thank you for your review, we are delighted to hear that you had an excellent holiday with us and that everything ran smoothly for you. We hope to see you for another holiday soon!

Beoordeeld met 5 van de 5 sterren

Nidd Hall holiday

We enjoyed a good holiday. Everything ran smoothly on our Sunrise coach journey there and back. We have stayed at Nidd Hall before (prior to the pandemic) but this time we felt some of the food wasn't served quite as hot as it should have been. The entertainment was excellent as was our signature room.

20 mei 2024
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Antwoord van SunriseDirect

Hello Mrs Morter,

Thank you for taking the time to leave us a review and for providing us with your feedback regarding the food at the hotel - I will pass this onto them. We are delighted to hear that the rest of your holiday ran smoothly and was an enjoyable experience overall. We hope to see you again soon for another holiday with us.

Beoordeeld met 5 van de 5 sterren

They are always so organised

They are always so organised. Our driver Kyle was brilliant. Nothing too much trouble

20 mei 2024
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Antwoord van SunriseDirect

Hello Patsy,

Thank you for leaving us a review, and for your kind words about our driver, Kyle, I will pass this onto him. We're delighted to hear that you had an excellent holiday with us and hope to see you again soon for another holiday.

Beoordeeld met 3 van de 5 sterren

Location of hotel very isolated.

Location of hotel very isolated.
Driver disappear to have been given enough information
Accommodation food alright

14 mei 2024
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Antwoord van SunriseDirect

Thank you for your review. Your comments have been passed on to our product team for their appraisal for future holidays.
Best Wishes
The SunriseDirect Team

Beoordeeld met 4 van de 5 sterren

we enjoyed our trip food was excellent…

we enjoyed our trip food was excellent tours fine.we did fine that some people used mobiles far to much we did not really wish to hear music plus loud chats.

20 mei 2024
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Antwoord van SunriseDirect

Hello Barbara,

Thank you for leaving your review & feedback. We're delighted to hear that you had an enjoyable holiday with us overall. We hope to see you again for another holiday soon!

Beoordeeld met 4 van de 5 sterren

Get what you pay for is certainly right…

Get what you pay for is certainly right but not disappointing Coach Driver/Courier good, excellent trips, and very enjoyable overall.
Hotel is a bit aged but helpful and friendly staff together with plenty of delicious food and good service.
Building a bit dowdy and steps between corridors and lift, but nevertheless clean and all amenities including evening singing entertainment, games room, including a reasonably priced bar and other facilities made it 4/5.
It’s not the Ritz, just a friendly, elderly, building that coach companies use to give clients a reasonable base for reasonable priced and varied holidays.

20 mei 2024
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Antwoord van SunriseDirect

Hello Gerry,

Thank you for taking the time to leave us a review and for providing your feedback regarding the hotel. We are delighted to hear that you had an enjoyable holiday with us overall and we hope to see you again soon for another holiday soon.

Beoordeeld met 3 van de 5 sterren

Overall a pleasant holiday

Travelling was good, food good, evening entertainment good, bar prices good but rooms very tired staff excellent and trips to surrounding areas good 🤣

20 mei 2024
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Antwoord van SunriseDirect

Hello Christopher,

Thank you for taking the time to leave us a review, we're pleased to hear that overall you had an enjoyable holiday with us. We hope that you will join us again soon for another holiday.

Beoordeeld met 4 van de 5 sterren

Enjoyable holiday but did feel it was a…

Enjoyable holiday but did feel it was a bit rushed. Would have been preferable to have had more time visiting one place a day than two. Especially as return time to the coach was 13:00 not giving enough time to view and have lunch. The hotel was comfortable, staff helpful and great entertainment

20 mei 2024
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Antwoord van SunriseDirect

Hello Denise,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you enjoyed your holiday with us. I will pass on your comments about the Itineraries to our product team who organise and coordinate this.

We hope that we will see you again soon for another holiday with us.

Beoordeeld met 5 van de 5 sterren

Sunrise experience

Excellent holiday well organised good hotel good driver good trips

20 mei 2024
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Antwoord van SunriseDirect

Hello Mr Robertson,

Thank you for your review, we're delighted to hear that you had an excellent holiday with us and enjoyed your excursions & the stay at your hotel. We hope to see you again soon.

Beoordeeld met 3 van de 5 sterren

Not a good start

On the date we went we were not told that we were going to get a taxi sent to us, we were waiting for a coach. It was cold with nowhere to sit down. The taxi was late & we thought it was another company as we were told by Sunrise. We got there late & the taxi was quite old & untidy. We got to Cambridge very late.

13 mei 2024
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Antwoord van SunriseDirect

Thank you for your review. I am sorry for the disappointing start to your holiday and your comments have been passed on to our operations team for their future reference. We hope you enjoyed the remainder of your break.
Kind regards
The SunriseDirect Team

Beoordeeld met 2 van de 5 sterren

Singles Holiday - Newport Wales

This was advertised as a singles holiday. We were staying in a hotel on the outskirts of the town and there was no entertainment provided. There was no attempt to provide any getting to know you activities and on the excursions there was no information provided as to where to go and what to do. We were dropped off in towns and just told what time to be back at the coach. The driver did not know anything about the places to visit.

13 mei 2024
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Antwoord van SunriseDirect

Dear Mr Clark
Thank you for your review. i a sorry you disappointed that certain aspects were not featured on this holiday and that the driver did not provide as much information as you hoped. We shall review how we can improve our singles holidays going forward.
Kind regards
The SunriseDirect Team

Beoordeeld met 5 van de 5 sterren

Marvelous holiday

Another fabulous short break with Sunrise.
Well organised and great excursions, driver was pleasant and knowledgeable about the Isle of Wight.
Definitely recommend and can't wait for our next break

6 mei 2024
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Antwoord van SunriseDirect

Hello Lezlee,

Thank you for your review, we're delighted to hear that you had an excellent holiday in the Isle of Wight. Thank you for your kind comments about your driver, we will make sure that this gets passed on. We look forward to seeing you again soon on your next adventure with us.

Beoordeeld met 5 van de 5 sterren
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Antwoord van SunriseDirect

Hello Suzan,

Thank you for your review, we're delighted to hear that you enjoyed your holiday with us...we hope to see you again for a fourth visit!

Beoordeeld met 4 van de 5 sterren

Kingdoms of Northumberland

Had a great holiday, coach driver was excellent. Hotel was very nice. Not really suitable for people with walking difficulties. It would have been useful to know that not all entrance fees are included in the cost of the holiday.

29 april 2024
Beoordeeld met 3 van de 5 sterren

Glad I went even if I don't go again.

Staff were helpful. Food at hotel was just adequate.
I developed backache with the long journey's.

29 april 2024
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Antwoord van SunriseDirect

Thank you for your review. We are sorry for the backache you encountered and sincerely hope this has rectified itself.
Best Wishes
The SunriseDirect Team

Beoordeeld met 5 van de 5 sterren

one of the best coach hollidays ever had

The whole holliday from start to finnish was great the driver Dean was great, and the hotel wae excellent we have now booked 3 moore trips with sunrise and hope they are all as good

29 april 2024
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Antwoord van SunriseDirect

Hello,

Thank you for taking the time to leave us your review. We are so pleased to hear that this holiday went beyond your expectations. We look forward to seeing you again soon...we're sure that you will have a wonderful time!

Beoordeeld met 4 van de 5 sterren

Holiday was great

Holiday was great, well organised. Due to pick up point at Cambridge would only use if going beyond Cambridge as otherwise even south coast holidays have to go there and then back south again.
Coach was messy, had not been cleaned from previous trip. Driver did his best to remedy. He was good driver, communicative and good company.

29 april 2024
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Antwoord van SunriseDirect

Hello Jen,

Thank you so much for your review and feedback regarding the coach - we apologise for any inconvenience that this may have caused you and we will make sure to pass this onto the coach operators. On another note, we are delighted to hear that you had an excellent holiday with us, and we do hope that you will travel with us again on your next adventure!

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