SunriseDirect Reviews 

528
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Not a great first time experience- Really disappointed in the hotel , Ashley court hotel Torquay is in no way fit for purpose. Absolutely Filthy Dirty rooms.bathrooms are covered in black mould.Man... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything from booking to coming home was the best Coach tour out of EIGHT my wife and I have been on.Hotel Norfolk in Weymouth was really clean and the food was excellent. Staff too were lovely and... Toon meer

Beoordeeld met 5 van de 5 sterren

The transfer was again very good our driver Kyle was brilliant every day on the first day out someone had a dreadful accident on the coach managed everything extremely well.food and staff excellent ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful coach driver who explained all the tour details and other helpful comments. Helped load my partners wheelchair into the hold. Nice hotel near beach food good and entertainment some evenings.... Toon meer

Bedrijfsgegevens

  1. Touroperator

Over SunriseDirect

Geschreven door het bedrijf

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

✔ Scenic coach touring

✔ Unbeatable value for money

✔ Free local departures for local people

✔ Friendly and experienced drivers

✔ Book direct and save money!

✔ Fully ABTA bonded

✔ Glorious Jersey by Air from Norwich Airport

View SunriseDirect Coach Holidays 2025

About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

View SunriseDirect Coach Holidays 2025

Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

View SunriseDirect Coach Holidays 2025

Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

View SunriseDirect Coach Holidays 2025

Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Geschreven door het bedrijf

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

528 reviews

5 sterren
4 sterren
3 sterren
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Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,1

Alle reviews

(528)

49 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good holiday

Interesting trips nice coach driver Bournemouth is a beautiful place good shopping centre plenty places for lunch even though it rained we still enjoyed the holiday.nice hotel comfy bed good food.

8 juni 2026
Beoordeeld met 2 van de 5 sterren

My seats weren't on the coach!!!

The holiday at Warners Norton Grange IoW was very good. The coach driver was also excellent and trips out very good.
However, you don't expect to get on board to find your reserved seats aren't on the coach!! This was my experience and whilst I have received an apology from Sunrise, I have not received anything in compensation for this error.

11 mei 2026
Logo SunriseDirect

Antwoord van SunriseDirect

We are pleased that overall you enjoyed your holiday with us, despite it being marred by your coach seat allocation. We do not own any coaches they are contracted in from various coach companies. Unfortunately our seating plan did not match that of the coach, I would once again like to pass on our sincere apologies and assure you that this is a very rare occurrence.

Beoordeeld met 5 van de 5 sterren

Value for money

3rd time we have been with sunrise last 2 to warners but carnt fault nothing drivers are fantastic and friendly

8 juni 2026
Beoordeeld met 1 van de 5 sterren

Aberdeen disaster

After going with Sunrise for 14 years our Aberdeen holiday was a disaster from the filthy mini- bus with about 5or 6 suitcases piled on the passenger seat beside the driver , with no view for him to even see that wing mirror, to the Wigan hotel where the beds were so high I had to climb on the armchair to get in the bed . The hotel at Peterhead was fine but the trips out were dreadful although the prison trip was interesting. The driver hardly spoke , no safety information or times of trips out .Sad to say some people said they wouldn’t go with Sunrise again especially if that was their first time .

7 juni 2026
Review zonder uitnodiging
Logo SunriseDirect

Antwoord van SunriseDirect

Dear Mrs Bird

We regret the frustrations you felt on this holiday, in particular with regard to the mini-bus transfer and your comments regarding the driver. Your comments have been passed on to both our operations department with these points in mind and also to our product department with regard to your views on the itinerary. We have operated this tour for two years now but we regularly review all of our tours in our programme.

The overnight hotel in Wigan has recently had their rooms refurbished with new beds and mattresses. We are sorry that this meant the bed was too high.

Beoordeeld met 5 van de 5 sterren

I had a wonderful holiday recently

I had a wonderful holiday recently
Chris was our driver The weather was very hot, averaging 30 c in the day time. The coach was comfortable and air conditioned Chris had bottles of ice cold water for sale, which were gratefully received. I enjoyed all the trips
We were very fortunate as we had two extra. We went to Warwick for a few hours before checking into the hotel. On the way back we visited Stratford upon Avon before arriving back at Cambridge Services.
I enjoyed the other planned trips. The Cotswolds is a beautiful area of England. There are a lot of honey coloured old buildings and the place is steeped in history and places associated with famous people. Here I am thinking of Tolkien's door at Stowe on the Wold church.
I found the hotel clean , comfortable and welcoming. My room was spacious and had everything I needed in it. It was on the ground floor and overlooked a courtyard. It was quiet at night time, apart from one night when there was a loud thunder storm
It was good to have the flexibility of buffet breakfast and dinner
Food was adequate and nicely presented
There was a choice. I ate fish each evening and each type was delicious.
Finally I paid a flat rate of £10 to use the pool and spa during my stay so I could go there as often as I wished.. Most days I went there morning and evening.
I would highly recommend this holiday and would like to thank everyone at Sunrise Direct, Chris the driver and everyone at the Britannia Bromsgrove for making it a very enjoyable experience. Joan Feijoo Gray.

25 mei 2026
Beoordeeld met 4 van de 5 sterren

Seamless travel

Seamless travel. Excellent accommodation.
There could have been more information about the places visited and would have liked to spend more time at daily destinations.

29 mei 2026
Beoordeeld met 4 van de 5 sterren

Trip that we always wanted to do.

Trip that we always wanted to do.
The coach was great. Very comfortable and driver was good.
The hotel it self was excellent, room was very clean and bathroom excellent.
The hotel lounge and surroubding areas was excellent too.
The big disappointment, was the food
which was served up.
Having been a chef for 36 years , it was food you would give children, not adults . Was not happy.

11 mei 2026
Beoordeeld met 4 van de 5 sterren

Trip good

Trip good, would have been better to see more landmarks places instead of shopping centres though, also no help with suitcases into hotels, considering most of the people on these trips are pensioners and put on higher floors with no lifts.

16 mei 2026
Beoordeeld met 5 van de 5 sterren

Holland in bloom

Chris the driver was very good, especially dealing with the ferry crossing regulations & driving in Holland, was courteous & helpful to all passengers. The hotel & staff was pleasant with surrounding area very clean & safe to walk around.

4 mei 2026
Beoordeeld met 4 van de 5 sterren

Unfortunately was not happy to be on a…

Unfortunately was not happy to be on a coach with no working toilet,it was out of order and there was horrible smell coming from it,we did have a very nice hotel,but they we're understaffed,so in turn had to wait some time for food to arrive.the holiday overall was good

4 mei 2026
Beoordeeld met 5 van de 5 sterren

Best of the Pennines

Being new to coach holidays the whole experience From beginning to end was an excellent. The diver Mark was excellent and drove the coach very well no hard breaking when stopping and went out of his way to be helpful. Only downside was the last nights at Last Drop Spa Hotel food came out very slow often people had finished before others had started we were also moved from restaurant to the pub that’s on site for the last meal not sure why .
The trips were very good we would have like more time in Skipton to look round before or after the canal boat trip but otherwise good.
On the whole myself and my husband had a really good time and will definitely book with Sunrise Direct again.

4 mei 2026

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