Not a great first time experience- Really disappointed in the hotel , Ashley court hotel Torquay is in no way fit for purpose. Absolutely Filthy Dirty rooms.bathrooms are covered in black mould.Man... Toon meer
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Lees wat reviewers zeggen
Everything from booking to coming home was the best Coach tour out of EIGHT my wife and I have been on.Hotel Norfolk in Weymouth was really clean and the food was excellent. Staff too were lovely and... Toon meer
The transfer was again very good our driver Kyle was brilliant every day on the first day out someone had a dreadful accident on the coach managed everything extremely well.food and staff excellent ho... Toon meer
Bedrijf heeft geantwoord
Helpful coach driver who explained all the tour details and other helpful comments. Helped load my partners wheelchair into the hold. Nice hotel near beach food good and entertainment some evenings.... Toon meer
Bedrijfsgegevens
Over SunriseDirect
Geschreven door het bedrijf
SunriseDirect
For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.
✔ Scenic coach touring
✔ Unbeatable value for money
✔ Free local departures for local people
✔ Friendly and experienced drivers
✔ Book direct and save money!
✔ Fully ABTA bonded
✔ Glorious Jersey by Air from Norwich Airport
View SunriseDirect Coach Holidays 2025
About SunriseDirect
We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!
Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!
We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.
SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.
Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.
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Free Local Departures
For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.
View SunriseDirect Coach Holidays 2025
Coach Holidays 2025
SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.
View SunriseDirect Coach Holidays 2025
Warner Hotels
Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.
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Holidays by Air
Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.
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Interchange
Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.
Reserved Coach Seats
On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.
Interchange
Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.
Departure Points
Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.
Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham
Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.
Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.
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SunriseDirect
Geschreven door het bedrijf
- Coach Holidays and more...for less!
- Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!
Completely ABTA Bonded
SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.
Contactgegevens
Queens Road 113, NR1 3PL, Norwich, Verenigd Koninkrijk
- 0800 169 5047
- bookings@sunrisedirect.com
- www.sunrisedirect.com
4,1
Goed
528 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Food and entertainment both good
Food and entertainment good, coach driver helpful and polite
27 januari 2025
Antwoord van SunriseDirect
Hello Mrs Thurgood,
Thank you for your review, we're delighted to hear that you enjoyed your recent holiday with us! We hope to see you again soon.
Disappointed doest even cover it
We arevm 80years of age and ut eas the worst holiday we have ever had. We went to the Isle of Man. There was no itinerary worth speaking of. We had to find our own amusement of which there wasnt anywhere nice.They were dead places we stopped at no restaurants or cafes open apart from Douglas. One day when it was pouring with rain and nithing to see we found a station cafe which was filthy the dirty plates still on the table and no where to clear ours as all the tables were full of dirty plates. There was no where else to get a cup of coffee and it was raining and there wasnt anywhere else to go. It wasn't worth the money we paid we
could have gone abroad for the price we paid. I would advise anybody not to go. I'd never use Sunrise again.
3 juli 2024
Review zonder uitnodiging
Antwoord van SunriseDirect
Dear Margaret Squires,
Thank you for taking the trouble to leave us a review. We were very sorry to learn of your disappointment with the Isle of Man.
We note you travelled with us in summer 2024 and would always encourage you to let us have your feedback as soon as you are able. This allows us the opportunity to investigate and try to make any improvements for future tours.
The itinerary we put together was to showcase as much of the island as possible. As well as allowing time to relax in Douglas, we also included visits to Cregneash, Peel, Castletown, Port Erin, Laxey, Ramsey and St John's. We regret you did not enjoy this and we will of course pass your feedback to our Product Team.
Kind regards,
The SunriseDirect Team
Recommend this trip
Very good driver, accommodation at Warners was excellent. Trip were ok bearing in mind that the weather was not the best.
Coach was good except the seats were very close together like on an airplane. It was hard to move about and therefore had a stiff back
17 februari 2025
Antwoord van SunriseDirect
Hello Mr & Mrs Blackburn,
Thank you for your review, we're pleased to hear that you enjoyed your recent holiday at with us and had an excellent stay at your hotel. We will pass your feedback onto our operations team regarding your comments about the coach. We hope to see you again soon!
Antwoord van SunriseDirect
Hello Mrs Brownlow,
Thank you for your review, we're pleased to hear that you enjoyed your recent holiday with us and the company of your coach driver. We hope to see you again soon!
Antwoord van SunriseDirect
Hello Mrs Dickinson,
Thank you for your review, we're delighted to hear that you enjoyed your recent holiday with us. We hope to see you again soon!
Friendly knowledgeable drivers,good…
Friendly knowledgeable drivers,good hotels and food that was great.I think I have been on about fifty trips with this great company
4 maart 2025
Antwoord van SunriseDirect
Hello Lynette,
Thank you for your review, we're delighted to hear that you have enjoyed many previous holidays with SunriseDirect and we're pleased to hear that your most recent holiday with us was just as good! We hope to see you again soon.
Went to Torquay with Sunrise holidays…
Went to Torquay with Sunrise holidays on 10th March 2025.
I cannot say enough good things about it . Yes the rooms are basic but very clean. The food is second to none. I just cannot praise it enough, big portions , a good selection,always hot ,plus the staff are wonderful. so helpful and so polite .Entertainment was good and what was lovely, everyone got on well together . I would go again to The Ashley Court Hotel, only a 2 star but you cant go wrong. I can recommend it. Cant wait to go again .
10 maart 2025
Review zonder uitnodiging
Antwoord van SunriseDirect
Hello Rose,
Thank you so much for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your recent holiday with us and that you had a pleasant stay at your hotel and were well looked after by the staff. We look forward to seeing you again for your next holiday with us.
The hotel and my room were both good
The hotel and my room were both good. The staff were lovely and helpful and our coach driver Andy did a grand job.
My only problem was that the evening meal
didn't suit me.
20 januari 2025
Antwoord van SunriseDirect
Hello Miss Lockhart,
Thank you so much for taking the time to review your recent holiday with us, we're delighted to hear that you had a wonderful holiday and that you enjoyed the stay at your hotel. We're sorry to hear that the evening meal didn't suit you, we will pass your feedback onto the hotel. We hope to see you again soon!
WAS A GREAT HOLIDAY IN DORSET
WAS A GREAT HOLIDAY , FOOD AND SERVICE AT HOTEL BURLINGTON WAS FAULTLESS ,THE DRIVER WAS GREAT, IS A LONG TIME ON THE COACH OUT AND BACK BUT STILL GOOD WE ALL ENJOYED IT MADE MANY FRIENDS FOR GOOD.
20 januari 2025
Antwoord van SunriseDirect
Hello John,
Thank you for taking the time to leave us a review, we're delighted to hear that you enjoyed your recent holiday with us and that you had an excellent stay at The Burlington Hotel. We hope to see you again soon!
Package came in 3 days
Package came in 3 days, no problems. was a bit suspicious at first but im happy :)
21 januari 2025
Review zonder uitnodiging
Antwoord van SunriseDirect
Hello Locky,
Thank you for your review!
Not ideal pick up and drop off area.
We were very upset with the coach pick up point, we were dropped off at by the taxi in Chessington Road Cambridge, there was no facilities there, ie; No toilets,no where to get get refreshments and no shelter, if it had been raining we and our luggage would have got soaked. We waited half an hour for the coach to arrive. Why we got dropped off there, I've no idea because it's usually at Cambridge service's.
2 december 2024
Antwoord van SunriseDirect
Dear Mr Kelly,
Thank you for taking the time to leave us a review. We are very sorry to read of your upset with the departure point, and also to learn you had to wait half an hour for the coach to arrive.
Our main departure point in Cambridge is at the Coach Bays in Chesterton Road, as advertised in our brochure, however, our interchange point is Cambridge Services. You are always very welcome to join the coach there; we just need to be advised at time of booking.
Unfortunately traffic hold ups can affect timings and sometimes cause delays, and we are very sorry the coach was late collecting you. Our Operations team are continually working to improve our transport network and your feedback is very much appreciated.
Kind regards,
The SunriseDirect Team
Antwoord van SunriseDirect
Hello Stephen,
Thank your for reviewing your recent holiday with us, we're delighted to hear that you had an excellent time away and couldn't find any faults! We hope to see you again soon.
My trip to Folkestone on the 5 thNov
My trip to Folkestone on the 5 th Nov: was really good value for money. Good food. Comfortable bed. Very pleasant staff. Phil our driver for me was the the best ( up there with Ruth, now retired)
I’ve got 2 more Sunrise holidays booked.
5 november 2024
Antwoord van SunriseDirect
Hello,
Thank you for taking the time to review your recent holiday with us, we're pleased to hear that you thought it was good value for money and that you had an excellent time away in Folkestone. Thank you for your comments about Phil, we will pass this onto him! We look forward to seeing you again soon !
Isle of Man
Isle of Man, the Happy Isle
Beautiful sights and happy people. Everybody was very friendly and helpful and eager to promote the island. It was clean, tidy, almost polished.
The hotel had seen better days but it was clean, the meals were fine and the staff were so lovely and helpful. Coach driver pleasant and informative and above all, a safe driver.
30 september 2024
Antwoord van SunriseDirect
Hello Mick,
Thank you for sharing your lovely review of the Isle of Man! We're delighted to hear that you enjoyed the beautiful sights that the island has to offer. We hope to see you on another holiday soon!
Great break
Well done Sunrise and Alex our driver for a wonderful break at Sinah Warren.
21 oktober 2024
Antwoord van SunriseDirect
Hello Barbara,
Thank you for taking the time to leave us a review, we're delighted to hear that you had a wonderful break at Sinah Warren. Thank you for your kind words about your driver, Alex, we will pass this onto him. We hope to see you on another holiday soon!
Our Isle of Man holiday with aeunrise Direct"
we had a lovely holiday to "The Isle of Man"end of September for 7 days....never been there before but we will deffo ho back sometime with "Sunrise coach Holiday's" a very gd itinerary and a very friendly driver....gd value as well all sunrise holidays are gd value for money we stated in 3 different hotels 1 overnight hotel on the way at Heysham nr Mirecombe..a lovely hotel along the Prom in Douglas Isle of Man for 4 nights then another Hotel The Everglades in Widness overnight before travelling home on 7th day wi thank u SunrisecDirect!😃
29 september 2024
Antwoord van SunriseDirect
Hello Linda,
Thank you for reviewing your recent trip to the Isle of Man. We're so pleased to hear that you had an excellent time away and enjoyed your excursions as well as having an enjoyable stay at your hotel. We look forward to seeing you again for another holiday with us!
A memorable Scottish holiday.
It was a wonderful trip. From my point of view, was only 20 other passengers, the weather was sunny, the accommodation adequate, the food palatable, the itinerary was well planned and the coach driver was unbelievably helpful. One of the best holidays i have enjoyed in a long time.
13 oktober 2024
Antwoord van SunriseDirect
Hello Jean,
Thank you for your review, we're delighted to hear that your recent trip with us was one of the best holidays you have had in a long time! We're so pleased to hear that you enjoyed your excursions and that your driver went above and beyond for you. We hope to see you again soon for another holiday!
We had a fantastic holiday to Scotland…
We had a fantastic holiday to Scotland great scenery, a lovely train journey, Strathpeffer was a loverly base the hotel and food was great, what really made the holiday was ade our driver was superb.
13 oktober 2024
Antwoord van SunriseDirect
Hello Colin,
Thank you for your lovely review! We’re so glad to hear you had an excellent holiday in Scotland and enjoyed the beautiful scenery, train journey, and your stay in Strathpeffer. We hope to see you again soon for another holiday!
After having first booking cancelled…
After having first booking cancelled ,then chose Grand Hotel Llandudno , very far from Grand ! First evening going to dinner virtually all food had gone ! So went earlier next evening , veg cooked to death and meat dried up , gateaux every evening for dessert and the last evening the gammon so dry it cut my gum , staff in the restaurant worked hard and were very pleasant when clearing tables , but cannot say the same for bar staff , could hardly be bothered to serve ! And the hotel must have found the cheapest supplier of spirits and wine , and one evening had run out of wine !
The bedroom was basic , and on the surface looked clean until you looked a little deeper , nowhere to dry towels as radiators cold , supposed to have safety lock to prevent opening door to balcony , but this was broken ! But thankfully the good trips out and our excellent driver Dave made our trip , you certainly need to review using that hotel , hopefully our next trip will have a decent hotel
7 oktober 2024
Review zonder uitnodiging
Antwoord van SunriseDirect
Dear Mrs Coopet,
Thank you for taking the time to leave us a review. We were very sorry to learn of your disappointment with the Grand Hotel, and your valued feedback has been passed on to their head office. We thank you for bringing this to our attention. On a positive note we are pleased to read you enjoyed your excursion programme and thank you for your kind words about your driver, Dave.
Kind regards,
The SunriseDirect Team
The East Beach Hotel and food were very good. Also driver Plil was excellent 16
The East Beach Hotel and food were very good. Also driver Phil was excellent.
16 september 2024
Antwoord van SunriseDirect
Hello Mrs Whitehead,
Thank you for your review and for your kind words about your driver, Phil. We're delighted to hear that you enjoyed the stay at your hotel and had an all round excellent trip. We hope to see you again soon!
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