SunriseDirect Reviews 

528
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 1 van de 5 sterren

Not a great first time experience- Really disappointed in the hotel , Ashley court hotel Torquay is in no way fit for purpose. Absolutely Filthy Dirty rooms.bathrooms are covered in black mould.Man... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything from booking to coming home was the best Coach tour out of EIGHT my wife and I have been on.Hotel Norfolk in Weymouth was really clean and the food was excellent. Staff too were lovely and... Toon meer

Beoordeeld met 5 van de 5 sterren

The transfer was again very good our driver Kyle was brilliant every day on the first day out someone had a dreadful accident on the coach managed everything extremely well.food and staff excellent ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful coach driver who explained all the tour details and other helpful comments. Helped load my partners wheelchair into the hold. Nice hotel near beach food good and entertainment some evenings.... Toon meer

Bedrijfsgegevens

  1. Touroperator

Over SunriseDirect

Geschreven door het bedrijf

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

✔ Scenic coach touring

✔ Unbeatable value for money

✔ Free local departures for local people

✔ Friendly and experienced drivers

✔ Book direct and save money!

✔ Fully ABTA bonded

✔ Glorious Jersey by Air from Norwich Airport

View SunriseDirect Coach Holidays 2025

About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

View SunriseDirect Coach Holidays 2025

Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

View SunriseDirect Coach Holidays 2025

Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

View SunriseDirect Coach Holidays 2025

Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Geschreven door het bedrijf

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

528 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans binnen 48 uur

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4,1

Alle reviews

(528)

49 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Relaxing Midweek in The North East

An excellent break. We have never visited the North East before and this trip with the planned excursions looked ideal for us. Everything from the first minute went swimmingly. The feeder coach was on time, the pick ups went like clockwork. There was a tiny glitch at the exchange, due in the main to traffic conditions, which can never be predicted. The hotel at Gosforth Park was very good, a little tired looking in places, but the staff, the accommodation and the food certainly made up for that. The driver, Derek, was too rate. His knowledge and understanding of the area was outstanding, and his ability to articulate to the coach what was happening, made this an exceptional trip. All the excursions were first class, and it was great to hear, after last week’s visit, that The Beamish Living Museum has only yesterday won, The Museum Of The Year’ award. I can’t speak any more highly of this trip, and recommend this, and Sunrise, enough.

16 juni 2025
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Antwoord van SunriseDirect

Hello Peter,

Thank you for your wonderful review. We're so glad your first visit to the North East was such a great experience from start to finish.

It’s lovely to hear the hotel, excursions, and Derek’s excellent commentary all added to the trip. And what perfect timing with Beamish receiving that award – well deserved!

Thanks again for travelling with Sunrise – we truly appreciate the recommendation and hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Everything was great couldn’t find…

Everything was great couldn’t find fault with it at all it was good value for money.

16 juni 2025
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Antwoord van SunriseDirect

Hello Mrs C Ellis,

Thank you for your kind words! We’re so pleased to hear you had a great time and felt it was good value for money.

We’d love to welcome you on another holiday soon!

Beoordeeld met 5 van de 5 sterren

The whole holiday was absolutely…

The whole holiday was absolutely wonderful from the driver the excursions and the hotel. The food was delicious and the staff very helpful. Also we really enjoyed the evening entertainment. The bonus was the whole 5 days was glorious weather. Thank you once again.

16 juni 2025
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Antwoord van SunriseDirect

Hello Mrs Hawkins,

Thank you for your lovely review! We’re so glad to hear you had such a wonderful holiday – from the excursions and hotel to the delicious food and evening entertainment.

Glorious weather is always a bonus, too! We really appreciate you travelling with us and hope to welcome you again soon.

Beoordeeld met 4 van de 5 sterren

The tours and hotel were great

The tours and hotel were great. Unfortunately the same cannot be said of the food. Breakfast okay evening meals left a lot to be desired. We were eating at 7.30pm and choice was sparse. The milk and fruit juices were so watered down that they became unrecognisable

2 juni 2025
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Antwoord van SunriseDirect

Dear Mrs Cox,

Thank you for taking the trouble to leave us a review. While we are delighted you found the tours and hotel to be great, we are sorry to read of your disappointment with the food. Please be assured that your feedback is very much appreciated and this has been passed to our contracts team to address with the hotel management.

Kind regards,

The SunriseDirect Team

Beoordeeld met 5 van de 5 sterren

Great value and destinations...our…

Great value and destinations...our hotel exceeded our expections ...The driver excellent...all operations executed well at changeover points. money well spent.

2 juni 2025
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Antwoord van SunriseDirect

Hello Bob,

Thank you for your review, I will pass your lovely feedback on to the team here at SunriseDirect. We're so pleased to hear that you had an excellent holiday with us and that it exceeded your expectations! We hope to see you again soon.

Beoordeeld met 4 van de 5 sterren

Overall good. One or 2 issues with hotel…

The taxi pick up and interchange for our trip to Scotland all worked well. Comfortable tour coach though not much leg room. On outward journey we left the lunch stop at 2pm and arrived at hotel at 6.20 with no stop in between which we felt was too long. The main hotel itself was lovely. Our room in the annexe was quite basic. No bedside lights, no toiletries provided. As room not cleaned we had to get out own drink supplies from baskets in reception which were often out of milk and not always someone on reception to ask. The food was adequate but nothing special. On first morning only museli offered as a cereal, day 2 and 3 also cornflakes and rice crispies but on last 2 days no museli. The tea/coffee machines in the restaurant were only available at breakfast. The driver was pleasant and the excursions were lovely and well planned. The only niggle was that on the last day we were taken out in the afternoon but were not timed to leave the hotel until 1.30 (actually left at 1.45) The hotel did not do lunch and there were no shops nearby By the time we had reached our destination and bought lunch it was 2.30pm. My husband is diabetic and needs to eat at regular intervals to maintain his sugar levels so it was fortunate we had taken some snacks from home. Despite the few observations mentioned they did not unduly distract from a pleasant holiday.

18 mei 2025
Review zonder uitnodiging
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Antwoord van SunriseDirect

Hello Christina,

Thank you for taking the time to leave us such a detailed review of your recent holiday with us. We appreciate all of your feedback regarding your recent experience and your comments have been passed on to the relevant departments for future considerations. On a brighter note, we are pleased to hear that you still had an enjoyable holiday overall and found the excursions to be well organised.

Beoordeeld met 3 van de 5 sterren

The Irish trip could have been very…

The Irish trip could have been very successful had the itinerary been better thought out people were not interested in the famine visits catterick on Shanon was worth a half day strocksby was only worth a fleeting glimpse or not at all past by some really interesting counties and villages and small towns that would have been more interesting the hotel was faultless top marks for them the tours need serious rethink

4 mei 2025
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Antwoord van SunriseDirect

Dear Colin Rumsby,

Thank you for taking the trouble to leave us a review following your recent holiday to Ireland. We regret there were aspects of the itinerary that you did not enjoy and we very much appreciate your valuable feedback. Our product team are continually working on ways to improve our tours and we will ensure they are made aware of your comments.

Kind regards,

The SunriseDirect Team

Beoordeeld met 5 van de 5 sterren

Excellent holiday from the start.Marcus…

Excellent holiday from the start.Marcus our coach driver was the best.Very helpful at all times

5 mei 2025
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Antwoord van SunriseDirect

Hello Marilyn,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your recent holiday with us. I have passed your feedback onto the team and we hope that we will see you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent value

Excellent value excellent driver hotel was very good and food was very good staff really helpful

5 mei 2025
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Antwoord van SunriseDirect

Hello Mr & Mrs Whatling,

Thank you for taking the time to leave us a review, we're so pleased to hear that you had an excellent time away on your recent holiday and felt that it was great value for money. We have passed on your feedback to the team and we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Our first time on a Sunrise Holiday

Our first time on a Sunrise Holiday, from the pick up to return home we had a wonderful time, our driver Marcus was so friendly, helpful and knowledgeable.
Great hotel, lots to see and do,
.Have already booked our next trip

5 mei 2025
Review zonder uitnodiging
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Antwoord van SunriseDirect

Hello Mr Pullan,

Thank you for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your first holiday with us. I have passed your feedback onto the team and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Brilliant

Everything was fantastic from start to finish. Hotel good. Excursions excellent. Coach driver excellent 👌

21 april 2025
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Antwoord van SunriseDirect

Hello Gerald,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away and that you enjoyed all of your excursions. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

A good holiday

It all went, each day was worked out and it was just right. The hotel was ok too.

7 april 2025
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Antwoord van SunriseDirect

Hello Mr Ward,

Thank you for your review, we're so pleased to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the stay at your hotel. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Another good holiday with Sunrisee

As usual our journey went without a hitch, from pick up point and the journey to interchange and then the onward journey to destination, all with complete efficiency.
We were pleased with hotel, we had a sea view, it was clean, staff very very nice and friendly, food was good.
We enjoyed the daily excursions .
The return journey also went without a hitch.
I have has numerous holidays with Sunrise and only every found fault with one hotel.

21 april 2025
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Antwoord van SunriseDirect

Hello Sally,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent holiday with us and that you enjoyed the stay at your hotel. Thank you for choosing to travel with us, and we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

Appalling

Appalling. The Grand hotel Scarborough is anything but grand. The food was slops. The rooms tired and dirty. Dogs running loose. This company let's itself down by using this hotel. Even our driver refused to speak to the young man with a bad attitude. I'm not sure if he was the manager but he was totally uncaring. As was the response to our complaints about this hotel. A member of staff from Sunrise should stay. It's the only way they would know how appallingly bad it is.

14 april 2025
Review zonder uitnodiging
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Antwoord van SunriseDirect

Dear Jane Bond,

Thank you for taking the trouble to leave us a review. We were very sorry to learn you did not enjoy your stay at the Grand Hotel Scarborough. We have worked with this hotel for several years and two members of our contracts team have stayed there previously. We will ensure your feedback is passed on.

Kind regards,
The SunriseDirect Team

Beoordeeld met 5 van de 5 sterren

Weymouth & Berkeley Hotel

Local pickup points, friendly and knowledgeable driver, well planned changeovers and trips every day. Nice hotel and staff. Good value for money.

14 april 2025
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Antwoord van SunriseDirect

Hello Miss Wymer,

Thank you for taking the time to review your recent holiday with us. We're so pleased to hear that you enjoyed the stay at your hotel in addition to your excursions. We hope to see again!

Beoordeeld met 5 van de 5 sterren

Beautiful hotel in Bournemouth

Beautiful hotel in Bournemouth, good food and comfy room. Very knowledgeable driver, helpful and friendly.

14 april 2025
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Antwoord van SunriseDirect

Hello Valerie,

Thank you for your review, we are delighted to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the stay at your hotel. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Weymouth

Having enjoyed myself I have to say the driver was amazing the hotel and food were plenty full the staff were very helpful.

14 april 2025
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Antwoord van SunriseDirect

Hello Eileen,

Thank you for your review, we're delighted to hear that you had an excellent time away and enjoyed the stay at your hotel. We hope to see you again soon.

Beoordeeld met 3 van de 5 sterren

SunriseDirect provided an okay…

SunriseDirect provided an okay experience on this trip. The excursions were enjoyable, and the driver was friendly and helpful. However, the hotel quality varied, with some disappointing food and basic room facilities. Most staff were kind, but bar service was lacking. While I've had better trips with SunriseDirect, this one missed the mark overall.

11 maart 2025
Review zonder uitnodiging
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Antwoord van SunriseDirect

Dear Gino,

Thank you for taking the trouble to leave us a review. We were pleased to read that you enjoyed the excursions on your recent holiday and found the driver to be friendly and helpful, but sorry to learn of your disappointment with the hotel.

You haven't mentioned where you stayed. If you would like us to relay your feedback to our product team, please do let us know, and we will happily pass this on.

Kind regards,

The SunriseDirect Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van SunriseDirect

Hello John,

Thank you for your review. We're delighted to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the entertainment at your hotel. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

You pick up in my home town always…

You pick up in my home town always lovely holidays and cheerful coach driver it's value for the money.

24 februari 2025
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Antwoord van SunriseDirect

Hello Mrs Osborne,

Thank you for your lovely review. We're delighted to hear that you had an excellent time away on your recent holiday with us. We hope to see you again soon!

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