Not a great first time experience- Really disappointed in the hotel , Ashley court hotel Torquay is in no way fit for purpose. Absolutely Filthy Dirty rooms.bathrooms are covered in black mould.Man... Toon meer
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Lees wat reviewers zeggen
Everything from booking to coming home was the best Coach tour out of EIGHT my wife and I have been on.Hotel Norfolk in Weymouth was really clean and the food was excellent. Staff too were lovely and... Toon meer
The transfer was again very good our driver Kyle was brilliant every day on the first day out someone had a dreadful accident on the coach managed everything extremely well.food and staff excellent ho... Toon meer
Bedrijf heeft geantwoord
Helpful coach driver who explained all the tour details and other helpful comments. Helped load my partners wheelchair into the hold. Nice hotel near beach food good and entertainment some evenings.... Toon meer
Bedrijfsgegevens
Over SunriseDirect
Geschreven door het bedrijf
SunriseDirect
For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.
✔ Scenic coach touring
✔ Unbeatable value for money
✔ Free local departures for local people
✔ Friendly and experienced drivers
✔ Book direct and save money!
✔ Fully ABTA bonded
✔ Glorious Jersey by Air from Norwich Airport
View SunriseDirect Coach Holidays 2025
About SunriseDirect
We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!
Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!
We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.
SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.
Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.
View SunriseDirect Coach Holidays 2025
Free Local Departures
For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.
View SunriseDirect Coach Holidays 2025
Coach Holidays 2025
SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.
View SunriseDirect Coach Holidays 2025
Warner Hotels
Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.
View SunriseDirect Warner Hotels 2025
Holidays by Air
Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.
View SunriseDirect Jersey by Air Holidays 2025
Interchange
Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.
Reserved Coach Seats
On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.
Interchange
Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.
Departure Points
Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.
Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham
Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.
Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.
View SunriseDirect Coach Holidays 2025
SunriseDirect
Geschreven door het bedrijf
- Coach Holidays and more...for less!
- Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!
Completely ABTA Bonded
SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.
Contactgegevens
Queens Road 113, NR1 3PL, Norwich, Verenigd Koninkrijk
- 0800 169 5047
- bookings@sunrisedirect.com
- www.sunrisedirect.com
4,1
Goed
528 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Needed to change a name on booking rang…
Needed to change a name on booking rang sunrise stated cannot due as a week before hol
Rang airline ,hotel and hol agent who said there was not a problem up to 24 hrs before takeoff
All 3 suggested book direct not through sunrise next year
3 augustus 2024
Antwoord van SunriseDirect
Thank you for your reply. Unfortunately our team were simply following company policies put in place across our entire programme.
Kind Regards
The SunriseDirect Team
Best of the Pennines Tour
An excellent tour from start to finish! Our driver Andy was very knowledgeable, friendly and helpful. The hotel was one of the best we've stayed in with very clean and comfortable rooms, friendly staff and an excellent choice of well prepared food - we couldn't fault it!
12 augustus 2024
Review zonder uitnodiging
Antwoord van SunriseDirect
Hello Caroline,
Thank you so much for sharing your experience of your recent holiday with us, we're delighted to hear that you had an excellent holiday from start to finish. Thank you for choosing SunriseDirect and we hope to see you again soon.
I had a fantastic time
I had a fantastic time, everyone was so friendly, Coach driver was brilliant
29 juli 2024
Antwoord van SunriseDirect
Hello Mrs Howlett,
Thank your so much for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away and we hope to see you again soon. Thank you for choosing SunriseDirect.
Meals
Our feeder taxi missed the feeder coach so we had to get another taxi to join the main coach at Swaffham. Hotel was good apart from the meals which were not very good on the first and second nights of our stay.
29 juli 2024
Antwoord van SunriseDirect
Hello,
Thank you for taking the time to leave us a review and for sharing your experience regarding your outward journey and the stay at your hotel. I have passed your feedback on to our operations team as well as our product team who lease with the hotels. Thank you for travelling with us and we hope that you will consider another holiday with us in the future.
Antwoord van SunriseDirect
Hello Irene,
Thank you for your review, we're pleased to hear that you had a great holiday with us and enjoyed the stay at your hotel. Thank you for choosing SunriseDirect and we hope to see you again soon.
Good Holiday at a Reasonable Price
Grand Hotel in Scarborough was amazing. Food good, shame no room service. Had some good trips out to York, Whitby and Goathland. All in all a good holiday.
19 juli 2024
Antwoord van SunriseDirect
Hello Shirley,
Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had a great time away and enjoyed the stay at your hotel as well as all of your excursions. Thank you for choosing SunriseDirect and we hope to see you again soon.
Well organised hotel and staff were…friendly
Well organised hotel and staff were very nice and friendly. Transfers were easy to find and staff were helpful. I will be recommending Sunrise Direct to friends
13 juli 2024
Antwoord van SunriseDirect
Hello Christina,
Thank you so much for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away. Thank you for your recommendations, we look forward to having you travel with us again.
Good hotel,trip from services at…
Good hotel,trip from services at Cambridge not so good 4 hours to Great Yarmouth.
12 juli 2024
Antwoord van SunriseDirect
Hello Mr Middleton,
Thank you for taking the time to review your recent holiday with us and for providing us with your feedback about your journey time - I will pass this onto our operations team. We're pleased to hear that you enjoyed your holiday and the stay at your hotel. We hope that you will travel with us again in the future.
Flight to the hotel all went smoothly
Flight to the hotel all went smoothly , hotel very clean and tidy and food very good.
29 juli 2024
Antwoord van SunriseDirect
Hello Lesley,
Thank you for taking the time to leave us a review about your recent holiday with us, we're delighted to hear that everything went smoothly for you and that you enjoyed your holiday with us.
Enjoyable holiday
Driver friendly and helpful . Good pick up and transfer to and from coach . Personally would have found tape played on day tours giving history and points of interest of places being visited helpful and of interest
Wasn’t happy with hotel
14 juli 2024
Antwoord van SunriseDirect
Hello,
Thank you so much for taking the time to review your recent holiday with us and for your feedback regarding your excursions. We're sorry to hear that you weren't happy with your hotel, if you would like to provide us with more information then we can discuss this further with you. We hope you that you enjoyed the rest of your holiday and we hope to see you again in the future.
Nice trips out nice bus driver hotel…
Nice trips out nice bus driver hotel could have been better as food was very basic sometimes had the same thing twice. Pity the rooms were not bigger and the showers . The bus could have been a bit more comfortable as it didn’t suit the long journey.
8 juli 2024
Antwoord van SunriseDirect
Hello Ruth,
Thank you for taking the time to review your recent holiday with us, we're pleased to hear that you enjoyed your excursions. Thank you for your feedback regarding the hotel, we will pass this onto them.
Rubbish Holiday I Will Never travel…
Rubbish Holiday I Will Never travel With You Again Under Staffed Food uneatable All Frozen vegetables same every day Staff were not helpful only entertainment bingo Rooms not cleaned bed not made all the time of our holiday .so maybe a refund would be in order .Janet Roberts
19 juli 2024
Antwoord van SunriseDirect
Hello. Thank you for your review. We are sorry you were disappointed with this particular holiday and that this has tainted your view of SunriseDirect. We hope in due course we are able to reassure you of the standards we strive to attain with our partner suppliers.
Kind Regards
SunriseDirect
Great hotel," The Grand Scarborough"…
Great hotel," The Grand Scarborough" always wanted to stay there. Enjoyed the excursions especially to Heartbeat Country. Good bedroom shame about the seagulls knocking on my window!!🤣 Lovely weather I'd go again 😊.
15 juli 2024
Antwoord van SunriseDirect
Hello Mrs Webster,
Thank you for taking the time to leave us review, we're delighted to hear that you had an excellent holiday with us - minus the seagulls! We would love to have you travel with us again.
first time single traveller
first time on my own felt very safe and well looked after had a wonderfull time
14 juli 2024
Antwoord van SunriseDirect
Hello Kathleen,
Thank you for your review, we're so pleased to hear that you were well looked after on your recent singles holiday with us - we hope to see you again soon for another solo adventure with us!
Not Great
Our holiday was unfortunately not a great experience of Sunrise, as our tour driver had only been with the company 7 weeks and knew nothing of the area or the places he was dropping us off at. We don't blame the drive as the company should have given the information he needed to pass on or info for him to find out about the places we were going to. The hotel was the Grand Britania, sadly grand in name only, bland meals and rooms that are very outdated plus we had to be moved on the 2nd night as no cold water.
8 juli 2024
Antwoord van SunriseDirect
Thank you for your review. Your comments have been passed on to our product and operations teams. We strive to provide our drivers with any information they require. We are also sorry you were disappointed with the hotel and our product team have been notified of these comments too.
Kind regards
SunriseDirect
Llandudno 2024
Admittedly we didnt pay the earth, but accommodation, entertainment and food were very basic. Trips out were very good, with an excellent driver David, although new to a tour guide, he lacked pointing out the various points of interest along the way, a lovely man though, who worked hard to please all his passengers.
8 juli 2024
Antwoord van SunriseDirect
Thank you for your review. We are sorry you felt the hotel on this Llandudno Special was basic. As you say, the price did reflect against our other tours but neverthertheless we regret your were disappointed.
Kind regards
SunriseDirect
I BOOKED 4 COACH HOLIDAYS WITH SUNRISE…
I BOOKED 4 COACH HOLIDAYS WITH SUNRISE 2 WERE CANCELLED AND 1 CHANGED DATE..THE HOTELS WERE VERY POOR THE FOOD WAS DISGUSTING A CHOICE OF FISH FINGERS OR CHICKEN NUGGETS ON THE FIRST NIGHT AT LLANDUDNO THE GRAND HOTEL
WOULD NOT GIVE THEM ONE STAR IF I HAD THE CHOICE AT THE END OF MY LAST HOLIDAY I WAS LEFT STRANDED OUTSIDE JOHN LEWIS AT 8.00 AT NIGHT WITH NO MINI BUS OR TAXI TO TAKE ME HOME TO AYLSHAM
8 juli 2024
Antwoord van SunriseDirect
Hello. Thank you for your review. I am sorry you were disappointed with aspects of this holiday, in particular the menu choice that has been passed on to our contracting team, and the delay at the end of your holiday that appears to have been caused by a misunderstanding between the driver and our operations team.
Kind regards
SunriseDirect
Feeder coach was more comfortable than…
Feeder coach was more comfortable than the one we transferred on to(neither were Sunrise coaches)
The driver was very nice but as it was his first tour holiday he wasn’t too knowledgeable about drop off areas. Hotel was good and meals were ok. Value for the money we paid.
8 juli 2024
Antwoord van SunriseDirect
Hello Sue,
Thank you for taking the time to leave us a review about your recent holiday with us. We're pleased to hear that you enjoyed your holiday with us - we take on board your comments and hope that you will consider travelling with us again in the future.
The grand hotel Llandudno is under…
The grand hotel Llandudno is under refirbishment the public
Area is Ok rooms clean but
Very basic the worst problem is the food awful greasy
Overcookef and gave me an
Upset tummy after two days
The trip was ok but we had a
Driver who had no experience
Of Coach Holidays and the
Coach itself had seen better
Days i have been away with
Sunrise many times in the past but i was so dissapointed with this trip i will have to do lots of research of Sunrise Hotels
Before any future bookings
8 juli 2024
Antwoord van SunriseDirect
Hello Iris,
Thank you for taking the time to leave us a review about your recent holiday with us. We're glad to hear that you enjoyed your trips but were disappointed to hear your comments about the hotel and we will make sure to pass this over to them. We do hope that you will consider travelling with us again on your next holiday.
Jersey holiday
The trip to Jersey was very good. The only complaint was we arrived at the hotel about 12.30pm and couldn't book in until 3pm. There was no food or drink available to buy. Everything else was very good.
22 juni 2024
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