Tender Sleep Furniture Reviews 

This company works very fast in responding to any queries a delivering my order. Very happy with the customer service and I have purchased over several bed and furniture for my business with no issues with the products

I have had trouble with alot of deliveries recently from a whole many companies but these lot actually turned up a day early! Rung me before hand as well! Couldn't believe it. So credit where credit is due, really stuck to their end of the bargain.

I ordered a bed on the 7th of October , we are now the 14th of October and unfortunately no sign of the bed despite their advertising free next day delivery , and no reply to my WhatsApp messages after the initial response which was “lemme check with delivery team”.
From my personal experience I wouldn’t recommend using Tender Sleep furniture

Purchased a bed and was supposed to to be delivered within 3 days , waited 3 weeks and still no bed or refund so had to contact bank for full refund, this company needs to be shut down as they are a disgrace, never answer anything , avoid

I ordered the bed on Sunday morning and it was delivered Monday evening. Extremely fast delivery service. The guys who delivered were very helpful also and kept in contact with a delivery time that was accurate.

Very quick delivery despite it being delivered at 10pm, I ordered it same day delivery, I ordered a bunk bed that came in 3 boxes, instructions inside and a video sent to me of how to put it together was very helpful, it took just under 2 hours to put together, the delivery men were very helpful bringing it outside my front door

Great communication!! Keeps you up to date , same day delivery ! Great quality too!

Will definitely use again if need anything else in the future

Avoid! Ended up having to get a full refund as they didn't deliver on the day we agreed. Despite me explaining my child had no bed to sleep on because we removed it on the day the delivery was due. Offered to deliver at 1am the next morning!! Then said they'd deliver the next day but failed to do so. Customer service is very hard to get hold of, they don't respond quickly if at all. Not what you expect from a business. Had to reorder a bed from a reputable company. Will never use this company again. Avoid at all costs.

They are honest and truthful. They are very punctual too.

Super fast delivery. Excellent quality for the price. No instructions but were very helpful and quick to send assembly videos when asked. Would definitely order again from them.

Top service, very quick, Whatsapp chat is very helpful. Can highly recommend

Great same day delivery , the driver was awesome and my son was happy with his purchase great work guys

⭐⭐⭐⭐⭐

Excellent product and great quality! Everything arrived as expected, and I’m very happy with my purchase. The product is exactly as described and meets my expectations. Great service and a smooth shopping experience. Highly recommended, and I would definitely buy again. Thank you!

Your customer service is shocking. The 2 telephone numbers on your site do not exist. I left over 56 messages that where left un read on what’s app. My order was due Saturday 3rd Oct. I explained I worked in London and would not be able to be there to receive it. You promised me twice that I would receive it the next day and then made some lame excuse. You then apologised and said my order would come on Thursday, apologised again for the delay and said I would receive £30 compensation. 2 hours later a guy rang me and said he was an hour away. Luckily my wife was at home when the delivery guy turned up on his own and struggled to lift the heavy wardrobe flat pack on his own. The furniture was mediocre and nothing special either. I suppose you learn from you mistakes and will not be buying anything else from your company.

Their response was swift and the delivery was also on time as promised. Finally my order was exactly as I saw it online.

Thanks for wasting my day off and not responding to my messages not delivering the bed unprofessional service thanks again

Mattress and headboard is faulty, not helping me to get it resolved

Disappointing Quality – Definitely Not Worth £400!

I purchased this sofa in April, and although it looked lovely initially, I’m extremely disappointed with the quality. By June, just two months after purchasing it, the cushions had already started to flatten and lose their shape. The seats constantly sink down when sitting on them, and the problem has only continued to get worse over time.

At this point, I’m already considering replacing the sofa, which is ridiculous considering it cost £400 and has only been used for a few months. I would expect a sofa at this price to last considerably longer without deteriorating so quickly.

On a positive note, the delivery drivers were lovely, friendly and helpful. Unfortunately, the quality of the sofa itself is very poor, and I certainly wouldn’t recommend it to anyone looking for something comfortable and durable.

£400 for just a few months of decent use is absolutely not worth it!

Amazing service, quick delivery and friendly. Bed is good quality. Overall really happy with purchase

Amazing customer care service bed was perfect arrived on time with cash payment at the door