Worst experience. Finalized a bunkbed on their choice of price, placed order, followed up whole yesterday where finally been informed after 4 or more hours of not responding that i will get the deli... Toon meer
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Great service and communication. Speedy delivery and very polite chaps who delivered the bed. Very happy with the bed and mattress and excellent value. Next day delivery with no fuss. Thank you.
I ordered a double bed with mattress for £179 and took delivery the same day. I am amazed by the speed of the delivery. The bed and mattress where packaged well and assembly was simple. The guy who de... Toon meer
Delivered on time and with good customer service, kept us updated and stayed in contact. Great prices and the quality of the furniture if good, easy to order and next day delivery was fast, thankyou
Bedrijfsgegevens
Over Tender Sleep Furniture
Geschreven door het bedrijf
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Contactgegevens
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, Verenigd Koninkrijk
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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I ordered the bed at 12 o'clock in the…
I ordered the bed at 12 o'clock in the day and at 9 pm it was at my house. Everything packed and secured. Great service, from order to delivery. Highly recommended. The mattress is great as for the money very satisfying standard. Thank you very much.
I got delivery within 24 hours and the…
I got delivery within 24 hours and the delivery persons are very polite. They delivered the furniture on 1st floor without making any charges.
Great value and quality and delivered…
Great value and quality and delivered on the day we ordered
Delivery was abit late (22:11) but all…
Delivery was abit late (22:11) but all in all glad it was delivered on the same date still, delivery man was very helpful helped my partner get it up the stairs and was very easy to assemble.
Quality at a great price
Quality at a great price, next day delivery.
Cannot fault, thank uou !
Given delivery time driver called prior…
Given delivery time driver called prior to delivery everything went smoothly. Order processed quickly.
Would recommend to anyone wanting a bed
Fantastic company!
I ordered a single bed for my nan with next-day delivery, and honestly, I’m so impressed. The customer service was friendly, helpful, and super easy to deal with. And the bed itself? Sturdy, well-made, and really comfortable. It arrived right on time and has made a real difference for her. The guys carried it upstairs for her and was having a joke and laugh with my nan which made her happy. Couldn’t be happier. Absolutely five stars.
I ordered a single divan bed with 2…
I ordered a single divan bed with 2 draws great price as on sale also got the 9 to 10in mattress. They turned up th next day which was great but on inspection i noticed one of the draws was damaged so I contacted them through WhatsApp as they use it for contact.
After a couple of days they said they would change it within 5 days and they did so in all very happy with service and products.
Ordered a double bed with 4 drawers and…
Ordered a double bed with 4 drawers and it was delivered the next day. Delivered by 2 delivery men who were polite and respectful of the property. The bed was in immaculate condition and is perfect. Would highly recommend this company.
Genuine review ignore all the positive…
Genuine review ignore all the positive reviews. Ordered a bed then messaged to say delivery next day between 6-8pm. Then said fabric headboard I ordered in light grey wasn't in stock so it will be dark grey velvet. Then delivery changed to Mon and promised to deliver. 5 days later still waiting on the bed. They haven't answered my emails. I wouldn't have minded if it was a week for delivery but just be honest and upfront. I even took a day off work to take delivery and no delivery. They don't answer their phone absolutely ridiculous service. I paid on my credit card so just waiting on the time I can put in a claim to get the money back..... Shocking disgraceful service
!!! AVOID AVOID AVOID!!!!
Fantastic service
Fantastic service, great value and quality highly recommend
Good quality received delivery…
Good quality received delivery literally the next day received call with delivery slot couldn't fault small double with mattress a very decent price.
Great service from ordering to delivery
Great service from ordering to delivery
Good quality bed base at an affordable…
Good quality bed base at an affordable price
Stunnin bed
Stunnin bed. Just what i wanted for my first home.
Very quick delivery
Very quick delivery. The process was seamless. Ordered and received the order the same day.
First class service from order to…
First class service from order to delivery.
Kept me updated until it arrived
Very quick delivery
Very quick delivery. Drivers were very helpful i would recommend
⭐️ 1 STAR
⭐️ 1 STAR — VERY DISAPPOINTING EXPERIENCE
I am extremely disappointed with my experience with this company. I ordered a bed in a specific size, but the bed that was delivered is larger than the size I ordered, meaning it does not fit properly in the space it was purchased for.
To make matters worse, when the bed was delivered, the delivery man told me “pay us then I’ll bring it inside.” I had already arranged and paid for the bed, and I felt pressured into paying before he would even bring it into the house.
I paid in cash and am now trying to get my money back because the product I received is not what I ordered. This has caused unnecessary stress, inconvenience and wasted time.
I am very unhappy with how this whole situation has been handled. I expect the company to take responsibility and provide a full refund. If this is not resolved properly, I will be taking the matter further.
Would not recommend based on my experience.
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