Tender Sleep Furniture Reviews 

⭐️ 1 STAR — VERY DISAPPOINTING EXPERIENCE

I am extremely disappointed with my experience with this company. I ordered a bed in a specific size, but the bed that was delivered is larger than the size I ordered, meaning it does not fit properly in the space it was purchased for.

To make matters worse, when the bed was delivered, the delivery man told me “pay us then I’ll bring it inside.” I had already arranged and paid for the bed, and I felt pressured into paying before he would even bring it into the house.

I paid in cash and am now trying to get my money back because the product I received is not what I ordered. This has caused unnecessary stress, inconvenience and wasted time.

I am very unhappy with how this whole situation has been handled. I expect the company to take responsibility and provide a full refund. If this is not resolved properly, I will be taking the matter further.

Would not recommend based on my experience.

Great delivery men! bed is great quality for the price! Maybe a slight mix up with the invoice but was all sorted on delivery i have already recommended this company to 3 people and we’ve only had it for 2 days!
Thanks a bunch Tender Sleep!

I'm happy with my Divan bed, only issue I faced that they changed the time twice for the delivery, and finally the delivered. Delivery guys were gentle.

I ordered the sofa. Delivered on time. Delivery guys were nice they assembled the sofa for me. I will use again.

Excellent and super fast delivery with updates really happy will order again for sure.

Good service, thank you

lovely kind friendly staff, excellent delivery service and very speedy also item great quality

They provided a good service. It arrived the next day but at the different time. Nice bed and the mattress.

Received a phone call within an hour of ordering saying they would deliver in the next 3 hours. Another call 2 hours later saying they didn't have the plush velvet divan I had ordered but could bring me the plain fabric instead. 3 hours later they delivered 2 units in sealed bags but one half of the divan was dirty, the lining was frayed and the edges ripped. Also no inserts where the feet should go. The headboard insert had a broken thread as well. All pretty low quality stuff. I know the bed was cheap but it Looks like they tried to palm off a sub standard return on me hoping I wouldn't notice. Sent a video to complaints dept the next day who said they would send to management within 24-48 hrs so it remains to be seen what happens next.

Excellent service kept me up to date and delivery guys where very nice, accommodating polite and friendly.
Would definitely recommend.

Paid £837 for wardrobes. Plus installation fees cash on the day !! The installation is a disaster and unsafe. The back has come away, the drawer bottoms fell out, and the top is completely unattached and sways when touched. The sliding door was fitted wrong so a metal mechanism is actively chipping the glass.
Management read my formal messages on WhatsApp after failing to reply to my email of complaint and ignored my messages . Unprofessional and dangerous. The Bank and Trading Standards are now involved. Avoid!

Wonderful beds.

I ordered 2 beds and received them same day,. Impressed by Speedy delivery and 100% worth the money,.

Great company super fast delivery
Very polite to deal with
Great price
Still to put it together quality looks great 👍

Delivered on time by 2 very polite delivery men.

Great customer service. I payed online for a friend. When my friend got the text to say they are delivering they said cash on delivery. I messaged them. They instantly replied and checked and apologised. They contacted driver to correct error. Super speedy, super good. Very pleased. My friend said the delivery went good. No worries. Would happily recommend.

Bed ordered and paid for but not delivered. They dont answer phones or emails. Even tried the Chat feature, asked when I would get my bed and they disappeared. This site is a scam do not go near it.
I dont believe all the great reviews, I think they are fake to try and con more people

Terrible service. 1 week late in delivery and had to sleep on the floor.

Kept me in the loop the whole time fast delivery. Would be definitely ordering again 🙂

Easy to order delivered next day as promised. Decent bed for the price was slightly late out of the 2 hour delivery slot but the driver was very helpful and pleasant.

Excellent quality and service! Beautiful thick mattress and the quality of the woven fabric finish on the divan is beautiful. Communication was excellent and delivered next day. Same day delivery was also available but I ordered too late in the day to get it. Highly recommended. Great value for money!