Worst experience. Finalized a bunkbed on their choice of price, placed order, followed up whole yesterday where finally been informed after 4 or more hours of not responding that i will get the deli... Toon meer
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Lees wat reviewers zeggen
Great service and communication. Speedy delivery and very polite chaps who delivered the bed. Very happy with the bed and mattress and excellent value. Next day delivery with no fuss. Thank you.
I ordered a double bed with mattress for £179 and took delivery the same day. I am amazed by the speed of the delivery. The bed and mattress where packaged well and assembly was simple. The guy who de... Toon meer
Delivered on time and with good customer service, kept us updated and stayed in contact. Great prices and the quality of the furniture if good, easy to order and next day delivery was fast, thankyou
Bedrijfsgegevens
Over Tender Sleep Furniture
Geschreven door het bedrijf
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Contactgegevens
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, Verenigd Koninkrijk
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Quality of the bed is fantastic…
Quality of the bed is fantastic (considering it was so reasonably priced). Delivery was next day- drivers kept me up to date as there was a hold up on motorway and gave me the option for the following day delivery instead (as it was so late). Cannot fault this company. Excellent communication and quality.
Delivery was fine bed came set it up…
Delivery was fine bed came set it up slept in in 3 night got up early hours to use bathroom and there was a loud crack the bed went down at the foot part when I looked there was a lump sticking out contacted them to.see what they could do about it and was told that the bed was delivered with no faults so they won't do nothing about is so had to go and buy another bed they wouldn't even give a partial refund so would never recommend to anyone else to use the stay well away go for a different company
Good bed
Good bed, quick delivery, good communication to help before buying and they try work around when you’re gonna be home to take the delivery 👍
Avoid this "company"
Avoid this "company". They tried to deliver at 1am... then they blamed it on us for being asleep for not answering. after being phoned many times (it took 20 attempts to get through to someone on one day) they said they'd deliver it during the next week. The next week came and they didn't deliver and their excuse was "the van has broken down".
So we tried emailing, no response, tried phoning 3 different numbers and no response.
I imagine a lot of these positive reviews on here are fake too, there's no way they could be rated this highly otherwise
Ordered this bed Wednesday morning and…
Ordered this bed Wednesday morning and received by 6pm
Very good company more then happy with…
Very good company more then happy with the service and quality thank you.
Ridiculous Delivery Communication
I ordered a bed from here and was told the next day it would be delivered the afternoon of the day after. I took off work for this so i wouldn’t miss the delivery. They then didn’t deliver at all that day and didn’t even think to let me know that it was gonna be delayed. I had to cancel my plans for this and was severely annoyed. They then woke me up at 7am on my day off to yet again tell me it would be delivered that afternoon and to make sure i was available. I then heard absolutely nothing so called to inquire about where the driver was and the number they gave me was out of service. Only after two and a half hours of waiting did i receive an update from the driver themselves saying it would be an hour past the estimated delivery time. I am very dissatisfied with my experience and would not order from here again.
Absolutely perfect bed
Absolutely perfect bed, and the whole experience was amazing. Would definitely recommend this Company and will be purchasing from them again. 10 out of 10 for the delivery service too. Thank you
Really quick delivery
Really quick delivery, ordered the bed on Tuesday morning,had it by wednesday night, delivery driver was brilliant kept in touch with updates of delivery time frame, then offered to build it when he arrived, bed and mattress good quality,will definitely order again in the future.
Delivered on time and exactly what I…
Delivered on time and exactly what I expected.
Very good !!
Delivery was re scheduled twice in one…
Delivery was re scheduled twice in one day and finally arrived at 9.50pm
Exceptional delivery
Items were delivered next day after order. Earlier before schedule.
After sales service terrible
Being disabled I specifically asked for them to assemble the bed for me. They said they would and that I would have to pay the delevery guys £20 cash to do so. The bed was delivered at almost 11pm, the driver left it at the door and ran off saying he had another delivery in Stoke. I had tp pay £35 the following day to pay someone to assemble it. The company then fobbed me off with standard "Complaint replies".
I’ve made 2 purchases over recent…
I’ve made 2 purchases over recent weeks, and from the point of first contact to delivery everything has been exceptional ! Very easy purchases, quick delivery, friendly staff at every contact. The delivery driver even helped me up the stairs with the mattress 👍 💯 recommend
Amazing service
Amazing service , next day delivery and constant updates to when you will get your item. 5 stars all round
Nice drivers
Nice drivers. Lots of communication during the day about delivery timings so we didn’t have to wait in all day. Good office service via wassap and product came well protected and easy to assemble. Will use service again.
Great company
Great company, very very quick delivery and very good quality products . A1* with every part of my order and will use again and highly recommend
Exceptional service
Exceptional service, would definitely recommend.
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