I got a text of this company threatening debt agencies Try to call them call times out after 2 mins. Can not log in as their website doesnt function- all in all - utter cowboys.
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Lees wat reviewers zeggen
The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Toon meer
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Toon meer
I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
Contactgegevens
Verenigd Koninkrijk
- support@themoneyplatformsupport.zendesk.com
- www.themoneyplatform.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Brilliant service
Brilliant service, very friendly and was very quick to Solving problems
The best loan company i’ve used
The best loan company i’ve used, you are made aware of all costs upfront and customer service is very understanding if any unexpected issues occur. Literally no issues and only positive experiences using the Money Platform. Would definitely recommend if you are looking for a short term loan.
I cannot express how happy I am with…
I cannot express how happy I am with the service and support of The money-platform team
They go out of their way to provide quality services to their customers.
Thank you 🙏
i have been waiting months and months…
i have been waiting months and months and months for this comany to reply to numerous emails as to why they have lied to me (and i have an email to prove it) yet still they dont have the decency or good manners to reply. Even as a past good loyal customer who payed my loan back in full and on time they make disgusting unfair decisions in refusing a new loan. They show you no loyalty and should be avoided at all costs
Amazing….was gonna struggle with last…
Amazing….was gonna struggle with last instalment due to an emergency…sent them an email explaining the situation..they was very helpful brilliant to deal with…keep up the good work 5⭐️
I am so grateful for the quick response…
I am so grateful for the quick response I received my money within 24 hours also grateful for the support when I needed to change my payment date, I would recommend The Money Platform to anyone experiencing difficulties they are professional and understanding
They been amazing very understanding…
They been amazing very understanding when need to change the payment date and I would definitely use them again
The Money Platform Are Life Savers…
The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response on email queries and also support. Took out a 3 month loan but due to personal events needed more time to repay, they have helped me without charging extra interest or affecting my credit file. Would highly recommend their services.
They are helpful and friendly staff.
Thank you
Always helped me when need quick bit of money. Flexible when you have to pay them a couple days later due to pay days. Respond to emails quickly. If I need another loan in a month or two I am sure they will help me. Thanks money platform.
Absolutely fantastic company
Absolutely fantastic company. I have been hacked a d had to freeze all of my accounts the moved my payment dates to give me time to sort everything out. I am very grateful and would definitely recommend
They are very helpful and understanding…
They are very helpful and understanding . A very good compsy
Had an issue my end
Had an issue my end
they were supportive and worked around it to help my situation
10/10
Great company they actually help you…
Great company they actually help you when your in need
They offered me money to change my review & I refused because everyone should know this before using their service!
**UPDATE**:
Many of their positive reviews are probably bought or changed from being negative through offering of money, as they attempted with me. Don't trust this company.
The response below from The Money Platform is dishonest as;
1) I was charged an exorbitant 80.80% interest over the loan term.
2) I was asked to pay nearly £900 over three months for a £500 loan, and I paid it off early.
3) I have all the emails and paperwork to prove this, and I will be posting on Google Reviews with screenshots.
Honestly, I would not recommend this company to anyone. They managed to have my first review taken down because it mentioned another lender that offers a better service. Also when I was contacted by them numerous times its was to ask me to change my review or delete it all together for money - no denail about any of the details of my loan, so unfortunately they have now shown they are also a dishonest company - definitely not one I would use again.
**ORIGINAL REVIEW**:
**DO NOT USE THEM!**
The interest rate I encountered was absolutely outrageous—80.80% over the loan term!
Honestly, I would never consider using them again. I was in a tough spot and felt desperate. If you're facing financial difficulties or navigating a rough patch, I strongly advise against turning to them because they take advantage of your circumstances. I instantly regretted choosing their loans once I realized how ludicrous the interest was.
They charged me nearly double the loan amount in just three months! Additionally, their policy only allows for full settlements—there's no option to make extra payments. If you settle early, there is an administrative fee of around £80.
There are definitely better lending options available that won't burden you with such ridiculous charges and will offer a fair interest rate regardless of your situation.
I settled my loan after the second month because the thought of repaying £900 for a £500 three-month loan was simply insane.
Save yourself the headache—look for other lenders! Unless you genuinely have no other choice, proceed with caution!
**UPDATE**: I was contacted by The Money Platform and offered money to change my review, which I refused. Consequently, they had my previous review taken down for mentioning better lending companies that treat customers fairly. I initially gave them two stars, but now I can only give them one star.

Antwoord van The Money Platform
Excellent
Excellent. Very pleased with the service from the Money Platform and would highly recommend.
Thank you.
Understandable and helpful company help…
Understandable and helpful company help you out and it's no trouble
Amazing customer service
Amazing customer service. I was struggling to pay back and the money platform came up with a solution that suited me. Thank you so much to the team 😌
Very helpful
Very helpful, needed to change my payment dates, great support
Very flexible and feel trustworthy to…
Very flexible and feel trustworthy to choose this company as another hand for money support
Easy to communicate
Smooth instalments
Customer service by email is a point , very helpful and feel welcoming
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