I got a text of this company threatening debt agencies Try to call them call times out after 2 mins. Can not log in as their website doesnt function- all in all - utter cowboys.
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Lees wat reviewers zeggen
The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Toon meer
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Toon meer
I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
Contactgegevens
Verenigd Koninkrijk
- support@themoneyplatformsupport.zendesk.com
- www.themoneyplatform.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very professional customer service and…
Very professional customer service and company.
The most honest and kindest company…
The most honest and kindest company that understands their clients.They have values.
Great for a short term lend
Great for a short term lend, and an excellent customer service team
Very helpful if you struggle
Very helpful if you struggle, supportive in hard times
Reliable
Reliable, quick and understanding as they can help you move the payment if you are struggling.
Payment plan reschedule
Brilliant customer services helpful and reassuring
Great company
Great company, they help you exactly when you need, after applying for dozens of scam company on the internet finally I fund them, THE MONEY PLATFORM, money in your bank in 2 hours, they deserve 10⭐️
Your website is rubbish try and put a…
Your website is rubbish try and put a decent simplified 1 in place

Antwoord van The Money Platform
Excellent Customer Service
Excellent Customer Service! I was surprised how fast my queries were responded to via email. The process has been smooth. Thank you for your service.
Quick and simple no hidden charges
After having issues with debt from being young and stupid. I was nervous at being able to get my first loan in many years. Even know it was a small loan the process was very quick and simple I even had my last repayment delayed by a month due to car issues. Again very simple and quick process and this had no effect on my credit score. I will use them again and recommend to friends and family
Thank you for being so understanding in…
Thank you for being so understanding in these difficult times I really appreciate the help that you have provided thank you
Honestly the easiest and most simple…
Honestly the easiest and most simple process, I got declined by so many people due to my credit score all because stupid mistakes I made when I was younger I have the money to pay it back and that’s what is annoying. The money platform helped me so much I needed the money for a funeral and I cant thank them enough thank you so much
Helpful and understanding
I have had a great experience with The Money Platform, because recently my health has taken a bit of a hit which affected my pay. I found that I could not pay this months installment and The Money Platform helped me move my installment date to the next month without an additional charge or it affecting my credit. I really appreciated there help and understanding.
Amazing customer service
Amazing customer service. Great help offered if you struggle to make a payment.
SUPPORT REQUIRED
Team - could someone reach out. I used a 3rd party site which gave me a pre-approved guarantee of a loan. I was then transferred to your site and filled out an almost entirely new form despite being pre-approved. This was over 3 days ago. After being 'approved' your then requested my ID. I have sent this twice - both occassions I get an immediate decline. Stating my in date passport and / or drivers licence are not acceptable. I've contacted you by your web form [TWICE - no response] and I have been ringing your UK support number [during your customer service working hours] only to get a recorded message stating there are no agents and an immediate disconnection. This is not a good start,.
Update. I have now been able to speak to the team. The gentleman was friendly. However, getting through is not easy. It does tend to immediately disconnect, or, you get put in a hold, only for the system to then say, there are still no agents and it disconnects. The 'proof of ID system' is really challenging. I've uploaded ID 5 times now and eventually they accepted my original [passport] 3 days later after saving it in numerous formats and then re-issuing it in a format that their 'payment provider' prefers.

Antwoord van The Money Platform
Thank you for all your help today was…
Thank you for all your help today was much appreciated you are stars
The Money Platform has been great from…
The Money Platform has been great from the beginning and everything was straight forward, stress free. Thank you TMP team.
You are the best.
GREAT SERVICE
I find TMP extremely efficient, fast, fair and friendly. I would highly recommend them.
Really seamless and uncomplicated…
Really seamless and uncomplicated process which helped me out in a great time of need, now, more importantly, they have co operated promptly with an important request of my & alleviated one less worry, of which i have many at the moment! As long as you are truthful & upfront, these guys will treat you firmly but fair, exceptional!
Very courteous representative
Very courteous representative, solved my issue quickly.
Kaushik Venkatasubramaniyan
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