The New Homes Group Reviews 

The early stages of house purchase can always be stressful, especially when you have not done it for a while. We were ably assisted by Ellie Cooper in negotiating, what was for us , a complex on line minefield. She was very patient with our lack of technical expertise and talked us through what needed to be done. She was most professional and proficient.

Very professional and efficient. Our Sales Exec Lucy Free was very friendly and informative - thank you!

Very friendly, helpful, organized and efficient in assisting us with our home purchase. We are very happy with the overall process. Thank you very much.

I can't thank Andrew enough. He went absolutely above and beyond for us. He was permanently in contact – phone and email – and answered all of our questions and worries incredibly quickly and professionally. At the same time, he was open, friendly, and genuinely approachable, which made such a difference. He truly turned what could have been a very stressful experience into something smooth and even enjoyable.
Also, a thank you to Georgia – she was the first person to reach out to us, and from that very first contact, she was warm, friendly, and genuinely supportive. She made us feel welcomed and looked after right from the start.
Thank you so much for everything!

I wanted to send a quick note to say a huge thank you for all Ellie help during my first property purchase here in the UK! As a first-time buyer, the whole process felt incredibly daunting at first, but her support made a world of difference.
I’ve been so grateful for how incredibly organized she is and how quickly she always get back to me. Her friendly, approachable attitude instantly put me at ease whenever I had questions. Thank you for being so super helpful and making this milestone so much smoother than I imagined!

Ellie Cooper was friendly and helpful at the start of the purchasing process. She responded to queries promptly and coordinated the initial steps very quickly. Overall the purchase experience was as smooth as it could have been.

I’m very happy with the service that has been provided by The New Homes Group. Samantha Bak has assisted me through the process and has been thorough, willing to help me with any questions or concerns and always responded to my emails promptly which has been greatly appreciated. Samantha has helped make this a smooth process for which I am very thankful.

Ellie Cooper was super friendly and very easy to communicate with . She responded to queries promptly and coordinated the initial steps of the sale efficiently. Excellent service would highly recommend

Ellie Cooper was brilliant with our purchase. Extremely friendly and approachable, and no question went unanswered. The process was made quick and simple with Ellie’s guidance. Thank you again Ellie.

Ellie Cooper at The New Homes Group has been absolutely fantastic throughout the whole process. From start to finish, Ellie was professional, approachable, and incredibly supportive during what can be a very stressful time.
She always kept me updated, explained everything clearly, and was quick to respond to any questions or concerns I had. Her patience, reassurance, and dedication really helped make the process feel much smoother and less overwhelming.
I genuinely felt like Ellie cared about achieving the best outcome for me, and her communication and attention to detail were outstanding throughout. I wouldn’t hesitate to recommend Ellie and The New Homes Group to anyone looking for a helpful and reliable adviser.

Ellie was very helpful and answered queries quickly, helping us to move into our dream house

Lucy Free has been an excellent communicator. She responded to my emails and calls rapidly and was knowledgeable, friendly and helpful.

I had an excellent experience working with Samantha Bak. Throughout the process, she was professional, responsive, and always willing to help with any questions or concerns. Her communication was clear and timely, making everything much easier and less stressful.

I am very happy with the service I received and would highly recommend Samantha to anyone looking for professional assistance.

Happy with the New Homes Group.

Kathryn managed my case and was very responsive to my emails and calls, and constantly chased up the other side to enable fast communication between us. She was also very knowledgeable on the purchasing process and walked me through it in detail which was much appreciated as a first time buyer.

Oliver was helpful and kept us updated when it was needed.

At the moment my experience is limited being in early process of property purchase. Georgina Merlini who is concerned with negotiation is helpful and seems ready to assist me with questions going forward which exist and will be sure to continue.

Emma Sandu was very helpful. She responded in a timely way and her service was very effective from start to finish.

AVOID
Company Corrupt, unprofessional, incompetent and dishonourable
Property on sale at £320k my offer of £318k was accepted. Cash buyer, funds verified. 24 hours later they told me the property had sold to a different buyer! This new buyer is in a chain! Go figure! Devastated. Are they crazy? Simply Greedy!
They gave me the figure of £318k! Apparently this is legal but unethical and very bad business practice!
Save yourself stress and heartache and AVOID

Had a great experience with New Homes Group. Our primary contact was Ryan Summers who was very professional and provided all the information we needed clearly.
Everything was arranged quickly and efficiently. We highly recommend NHG and Ryan thanks for everything.

We had a difficult time for various reasons with our recent house move and I don’t think things would have gone through had it not have been for Ian Stainer at New Homes Group. He was incredibly helpful keeping things moving and kept us fully informed and updated throughout the whole process. We are extremely grateful. Thank you Ian!