I have spent thousands with this company whilst renovating my house. Beautiful fabrics and wallpapers, wish I could say the same about their customer service!!! To be clear this was about responsiven... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had been looking for a linen bedding set for a while but not wanting to pay £300. Found exactly what I was after at The Pure Edit; natural duvet cover super king with 2 pillows for under £70 inc p&p.... Toon meer
Bedrijf heeft geantwoord
Beautiful Roman blinds, wonderful quality. Did need to spend some time adjusting the cords on the back to make them hang symmetrically, but I was sent detailed instructions of how to do so.
Bedrijf heeft geantwoord
Beautiful fabrics with the most gorgeous designs, patterns, stripes, plains - everything- fabulous quality at very affordable prices. I’m struggling to choose which to have for our lounge curtains and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Pure Edit
Geschreven door het bedrijf
The home of sustainable style 🌱
Hello, we’re The Pure Edit.
Relaxed home furnishings that are serious about the planet.
Considered at every step – from our natural and recycled materials to our carefully chosen partners and low-impact processes – our collection is shaped by our commitment to doing things properly.
We’re not perfect (we’re only human), but we are passionate. About our customers, our people, and our planet.
There is still work to be done and we strive to do better each and every year as we work hard towards our sustainability goals.
Contactgegevens
Verenigd Koninkrijk
- 0330 055 2996
- customercare@thepureedit.com
- www.thepureedit.com
4,2
Goed
434 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered many samples for my new home.
I ordered many samples mainly stone, pink and blue colours. The beautiful swatches arrived promptly, and I am very pleased with my choices.
We have not moved into our new home yet, but I am looking forward to having pure Edit fabric in my new home.
9 augustus 2024
Antwoord van The Pure Edit
Hello,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are satisfied with your samples.
We hope that you've made your new house a beautiful home and hope to feature with some of our designs!
Many thanks from the team at The Pure Edit.
Beautiful fabric, good price, great service
Sent several samples promptly. I ordered several metres of my chosen fabric and it arrived very well wrapped. Quality is excellent.
6 augustus 2024
Review zonder uitnodiging
Antwoord van The Pure Edit
Hello Helen,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are happy with our service, product and delivery.
We hope to help you again on future interior projects!
Many thanks from the team at The Pure Edit.
Antwoord van The Pure Edit
Hello Maddy,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are satisfied with our fabric, delivery and service.
We look forward to welcoming you back for future projects with us!
Many thanks from the team at The Pure Edit.
The samples arrived quickly and were…
The samples arrived quickly and were also really lovely.
I shall look forward to using the material.
6 augustus 2024
Antwoord van The Pure Edit
Hello Amanda,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are satisfied with our service and your samples. We hope that you were able to choose your fabrics with ease and look forward to hopefully working with you again on future projects.
Many thanks from the team at The Pure Edit.
Beautiful fabric and cushion covers
Beautiful fabric and cushion covers, excellent quality and so much choice
12 augustus 2024
Antwoord van The Pure Edit
Hello Katie,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are satisfied with your fabric and cushion covers.
We look forward to welcoming you back for future interiors projects.
Many thanks from the team at The Pure Edit.
Very easy to order,loads of choice,and…
Very easy to order,loads of choice,and my wallpaper was just as it looked in the picture,very nice quality,well packed in box,and quick delivery,
7 augustus 2024
Antwoord van The Pure Edit
Hi Gwendoline,
Thank you for taking the time to leave us a review.
We're delighted to hear that you found the process of ordering our samples easy and you were happy with the quality and delivery.
If you require any future assistance, please do not hesitate to reach out to a member of our team.
Many thanks from the team at The Pure Edit.
Delighted with the product and speed of…
Delighted with the product and speed of samples being sent.
2 augustus 2024
Antwoord van The Pure Edit
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are satisfied with our product and sampling speed.
We hope we can help you again in future on interiors projects!
Many thanks from the team at The Pure Edit.
Good quality cushions. Speedy delivery
The cushion was purchased to replace one I
had bought from a different company but in retrospect i felt was too big. I had previously bought 4 Pure Edit cushions for a different room and realised one of those would be the ideal replacement for use in this room too. Both times I was impressed with the quality and speed of delivery.
30 juli 2024
Antwoord van The Pure Edit
Hello,
Thank you for taking the time to leave us a review.
We are delighted to hear that you have been satisfied with the service we've provided and the cushions you've bought.
We hope to work with you again on future interiors projects.
Many thanks from the team at The Pure Edit.
Antwoord van The Pure Edit
Hello Debora,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with your samples and delivery.
Many thanks from the team at The Pure Edit.
Antwoord van The Pure Edit
Hello Susan,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're satisfied with our samples and delivery.
We hope to work with you again in the future.
Many thanks from the team at The Pure Edit.
I only sent for samples but they…
I only sent for samples but they arrived promptly. The fabric is very good quality and the choice on the website is excellent.
29 juli 2024
Antwoord van The Pure Edit
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are satisfied with your samples and fabric and the choice on the website.
Many thanks from the team at The Pure Edit.
I sent for samples which arrived in no…
I sent for samples which arrived in no time thanks
16 juli 2024
Antwoord van The Pure Edit
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're satisfied with the speed of the the samples.
If you need any future help, please do not hesitate to contact us!
We look forward to working with you on any future interiors projects.
Many thanks from the team at The Pure Edit.
I ordered a fabric sample which came in…
I ordered a fabric sample which came in the post the next day.
26 juli 2024
Antwoord van The Pure Edit
Hello Angela,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're satisfied with your fabric sample.
If you require any future help, please do not hesitate to reach out.
Many thanks from the team at The Pure Edit.
Antwoord van The Pure Edit
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear you're happy with your curtains!
We look forward to hopefully working with you on any future interior projects.
Many thanks from the team at The Pure Edit.
I miscalculated my measurements after I…
I miscalculated my measurements after I had placed the order. I telephoned back as soon as I realised my error and the lady to whom I spoke was very reassuring that matters could be sorted. Delivery took place in excellent time.
19 juli 2024
Antwoord van The Pure Edit
Hello Laurence,
Thank you for taking the time to leave us a review.
We're delighted to hear that your issue was dealt with swiftly.
We hope that you are delighted with your curtains.
We hope to welcome you back to The Pure Edit in the near future.
Many thanks from the team at The Pure Edit.
Ordered some fabric samples
Ordered some fabric samples, they arrived quickly - beautiful quality too.
22 juli 2024
Antwoord van The Pure Edit
Hello Lisa,
Thank you for taking the time to leave us a review.
We're delighted to hear that you are satisfied with your fabric samples.
If you require any future assistance, please do not hesitate to reach out.
Many thanks from the team at The Pure Edit.
Antwoord van The Pure Edit
Hello John,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're satisfied with your fabrics and delivery.
We look forward to working with you on any future projects.
Many thanks from the team at The Pure Edit.
Excellent customer service!
Elana at The Pure Edit noticed that the delivery of dispatched shipment was quite delayed and immediately dispatched another shipment which arrived ahead of schedule! Wish all companies gave such excellent customer service. Thank you.
8 juli 2024
Antwoord van The Pure Edit
Hi Pamela,
Thank you for taking the time to leave us a review.
We're delighted to hear that your order was ahead of schedule.
If you need any further assistance, do not hesitate to reach out.
Many thanks from the team at The Pure Edit.
Wallpaper is lovely but we could have…
Wallpaper is lovely but we could have done with a larger sample in order to see the pattern.
16 juli 2024
Antwoord van The Pure Edit
Hello Sue,
Thank you for taking the time to leave us a review.
Thanks for your feedback on the sample sizes. We hope that you're happy with your wallpaper!
Many thanks from the team at The Pure Edit.
Lovely fabrics - order arrived quickly
Samples posted quickly and fabrics appear to be of good quality. Lots of choice in designs and colours, very happy with Pure Edit experience.
31 mei 2024
Antwoord van The Pure Edit
Hello,
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with your samples.
We look forward to working with you on any future interiors projects.
Many thanks from the team at The Pure Edit.
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