Liberty Medical Reviews 191

The delivery of the equipment was excellent and prompt. However, I requested humidity bottle, it was not delivered.

My experince was great, very helpful and professional.

Staff was very informative and helpful. After other companies dropped the ball, I spoke with them on a Friday. They were able to have a unit delivered to me on Saturday for a Monday flight to Hawaii.

Muy buen servicio , muy buena la atención de la representante Ivette el Comprensor estuvo a tiempo para mi viaje , ningún problema con el equipo.Y lo mejor que te atienden en tu idioma.

Your customer service with your vet and Krister was exceptional. They were very informed they knew exactly what was needed, and how to fulfill the order and went above and beyond their normal duties they were a great help.

Yvette exceeded my customer experience! She was very knowledgeable, professional in assisting me with a very complicated matter. It was complicated from the standpoint that I did not have any experience in traveling with oxygen. She was very patient with me. She kept her commitments as it relates to following up and following through she kept me updated through the entire journey and explained everything in layman's term to ensure I understood the expectations. Because of her Superior customer service provided through this experience I will refer Liberty medical to everyone I know

The process was super easy and quick from getting a quote to returning the machine. Staff were responsive and answered any questions I had. I rented a machine for vacation (driving) because I had limited space and no room for multiple oxygen tanks. This was a PERFECT size. Worked perfectly. I would definitely recommend and/or use them again.

Very helpful, explained the problems with current concentrator which has seen extensive use. Got a concentrator on the way promptly to provide oxygen needs. So grateful for such good service

Rep was so professional and responsive, and everything was exactly as promised. Thanks so much for your help and excellent service!

Kristen Ritter is the best. She worked until to make sure my machine would get here on time. Thanks and many more thanks!!!!

She is the best.

This company was so helpful and were always willing to answer my questions when I called.

So nice on the phone. Happy to have found this, as it makes traveling easier.

Leonard is amazing. He has helped in difficult situations and always gets our patients what they need. He is always available when needed.

This place rocks. Twice they have bailed me out from a tight spot! You can’t go wrong with them.

The office was quick to get back with me on my recent inquiry. I hope the rented item shows up before I leave?

So much help in my time of need.
Caring, professional, amazing customer service

My experience was good because I was able to sell my used like new machine back but I did not like the price they quoted me. I felt like I was low-balled because it fairly new and when I messaged them about the offer they never answered my email.

Highly recommend using them. Took care of all issues and were most helpful in a very stressful situation and time. Used their 24 hour service when I had an issue and they were right there to help. Customer service like this is hard to come by now a days.

the oxygen guide is just amazing, my sister is completely satisfied , me too so thanks a lot