Liberty Medical Reviews 191

Update: We never ended up getting our device. Not to the fault of the company I don’t believe, but fedex lost it somewhere along the way. I knew it was a risk with overnight shipping but regardless I feel like we should be issued a refund or even a partial refund being that the device was never even in our hands, not worried about being charged for a lost device also out of my control. I appreciate the work that they did trying to get it to us before our flight, but it’s disappointing that I’m out so much money for something I never even got even 5 days after overnight shipping.

I am so happy we found liberty medical. We were in a tight spot for our baby getting put on oxygen just a few days before our trip. They worked with me for a few days making sure we found the right fit for our time frame as well as keeping our little man safe. Thankful for their quick work and care.

My experience was so good and they help me to understand what happens and how it all works they were so kind. will use this company again.

Great Service fast thanks to Ivette I definitely recommend Laverty Medical

I’ve contacted and worked with MANY medical companies and Liberty Medical is by far the BEST! They are extremely knowledgeable and thorough with every single order. Their pricing is very competitive and reasonable if having to pay out of pocket. The customer service is the best, they are beyond friendly and make the process smooth and easy. Thank you for making something usually so difficult so much easier! I also very rarely write reviews so you know this is an amazing company if I wrote this much!

I contacted Liberty and asked for information on purchasing a portable oxygen concentrator that was a trusted brand that was at a reasonable price that I could afford. I was given information on new and used products. I purchased my portable oxygen concentrator from Liberty a month later. I was happy with the lady I dealt with throughout my decision and purchase. She was very informative, professional, patient and kind. I enjoyed doing business with her.

What can I say... The wonderful people of this company went over board to help expedite an order in a short time that was in limited supply. Krista is an incredible business owner and was able to make things happen.
The rest of her staff are also friendly, helpful and very patient.
This company is all about the customer and their needs. You definitely feel valued and listened to even if you personally are not sure what your needs are.
What an incredible bunch of people. Did I also mention quick communication response time. Plus they're there to answer ANY questions big or small. LOVE, LOVE, LOVE this company's work ethics.

Outstanding customer service, above and beyond expectations!! Krista was so receptive and proactive to my needs and questions and was easy to contact. I would recommend this company and her to everyone I know and would definitely use this company again!

Friendly and considerate! I greatly appreciate Krista in making made my rental purchase friendly and personal. Thank you!

We were left high and dry when we thought we were going with Oxygen to Go. My 87 yr old mother broke down and cried. I tried to figure out what had happened and was unsatisfied with there service or explanations. Liberty Medical answered promptly, returned calls with some prompting, and really made everything come together to get a portable oxygen for mom to fly home to her own place. Yvette was kind, professional and easy to talk to. She offered assistance if we needed help with the forms and showed us exactly what we were getting and how to return it after we got her home. I am very happy with this company and it’s compassion.

Ivette at Liberty Medical was FANTASTIC! She was able to help us find exactly what we needed to be ready to flight with the equipment needed.
Her service and promptly response to everything needed to be done was completely amazing and in just few minutes my order was place.
Thank you very much Ivette for your help and for your outstanding service! I now know who I will call every time I need medical equipment for travel again! THANK YOU!

The process was extremely easy the people at Liberty. Medical are very professional and courteous everything went smooth as silk thank you very much

They were very helpful and able to meet all of our needs. Pricing to rent equipment is reasonable.

Working with Christa at your Odessa branch was a great experience. She was very helpful in choosing the right equipment for my needs and even took the shipment by FedEx on her way home to make sure it arrived in time for my trip. I call that above and beyond customer service! Thanks to her and your company.

Yvette was very helpful and made my experience very easy! She delivered what she promised.

We had an awesome experience! The whole process was simple, fast and accurate! The package arrived precisely when promised, worked great and return was so easy!

We have nothing but good experience with Inogen and all their associates! I would recommend this to anyone traveling. We didn’t have to take our home concentrator on the plane or have any hassles!

Thank you so much Liberty Medical!!

Wonderful. Could not be better. Exceeded expectations

In a world of confusion and computerized responses , liberty was a breath of fresh air - personable and creative and AMAZINGLY helpful. They CARED. They saved my sanity and life.