Liberty Medical Reviews 191

The staff exceeded my expectations. I’m now ready to travel. Thanks!!

They did a good job placing my order and shipping it to my vacation destination.

From start to finish the experience has been absolutely amazing. Our rep was extremely kind an helpful! The whole process is quick an so easy. They literally do it all for you from contacting the dr to getting you what you need an sending it back is as simple as slapping a return label on the box that they provided an sending it back. This company cares for the elderly an isnt charging an arm an leg to get them quality care they deserve. Best advice is use liberty medical for all your medical needs because they have not lost their compassion an humanity.

We were in need of an external battery charger and were able to get it from Liberty overnight and at a competitive price. Thanks.

Having never done this before, Yvette was extremely helpful and knowledgeable, very, very nice and dependable. She did everything she said, in a timely manner.

Thank you

Krista wasvery helpful and knowledgeable. Nice to talk to someone in the US!

Liberty Medical's staff is very supportive and knowledgeable They put the client's needs first

I love this company.

When I needed a portable concentrator to travel with my mom to Europe 2 years ago, they sent all of the needed supplies as promised. Such an easy transaction. 2 years later, I needed an different model that could deliver continuous oxygen. We ended up purchasing a refurbished model and it was another, very seamless, easy transaction.

Sadly, my mom passed away recently. I contacted Liberty to inquire about their repurchase program and we were able to reach an agreement that was fair and hassle free. They are now 3 for 3 on a positive service experience.

Service was amazing in every transaction, and they delivered as promised. I cannot say enough good things!

Amazing staff, and the owner is very supportive of her company and team. You can tell it is a company of integrity and compasson.

Multiple members of my family have used Liberty Medical for their travel needs and all of our experiences have been above and beyond fantastic.

I would use them again in a heartbeat!

They took care of everything and shipped a home unit to my hotel. What a relief.

I stumbled across this company by accident. I buy American and prefer to shop with Vets. A Saturday call to their Odessa office resulted in an education from Krista I would otherwise have missed if left to my own. She was professional, compassionate, informed, and patient, something at 78 years old I now need more and more. I honestly felt like family. Today, Monday, my Saturday call to them was followed up promptly by Yevette, an obvious clone of Krista. Having called five other suppliers last week, this was the call where magic was performed, I got the equipment and instructions I needed, the care and consideration of a King and the good humor of family. This will be my medical supplier from now on. Period!!

Simple process, friendly customer service, and got a better deal than with 2 other companies I compared with. Check was received quickly with no hassles. Thanks for great service!

*Updated to 5 stars once I understood the testing process that had to be done before completing the buyback. Super responsive company.

I used Liberty Medical's buyback program for oxygen concentrators. They were quick to respond, provided a fair quote for the equipment, and sent prepaid shipping labels for sending the equipment to them. They were very responsive throughout the process. It did take 2 weeks to receive payment, which is the only bit of the process that might be improved.

I am very pleased with there service, the staff was very helpful and kind
I am very please to do business with Liberty Medical 👍🏽💜

Fantastic customer service. They really care about their customers and worked with me to make sure that I got what I neeed.

Fantastic customer service. The staff really cares about the needs of those who are needing the products. I felt listened to and validated.

Liberty Medical has always been Johnny-on-the-spot whenever I have needed a portable oxygen concentrator, not only for me but also for friends, family, and clients.

Amazing customer service! Owners are very kind and helpful!