TUI Ireland Reviews 

854
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and defini... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I’m only giving 4 stars due to a lack of extras the Irish can choose compared to our British friends. They could book a late check out on the app this was unavailable to us and caused us to not being... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wasn't waiting long to get through on the phone, the agent was already aware of the payment issue I was experiencing, advised tech were already working on it and that a payment could be made over the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I found booking using the Tui app easy enough , but when I got to the end, and I’d paid my deposit, while I was waiting for confirmation of Ryanair Flights , a pop up Tui page came up before my trans... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

854 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(854)

347 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

No Problems

All very Good,No problems with the Booking process,It just too about 5 Minutes

7 juni 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Neil,

We're happy to hear your booking process was quick and easy. Thank you for your positive feedback! We hope you have a fantastic holiday.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Was inquiring about an amendment to a…

Was inquiring about an amendment to a holiday booked with TUI.
Laura was most helpful,kind and pleasent.She had to make an enquiry about pricing on a holiday and phoned me back within a half hour.
Really appreciate the customer service from TUI.

7 juni 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Patricia,

We're so happy to hear that Laura provided such helpful and pleasant service. We truly appreciate your kind words about your experience with us. We hope you have a fantastic holiday.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

It was easy to book a holiday only down…

It was easy to book a holiday only down fall was having to pay extra for bags when booking a package holiday

31 mei 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Claire,

Thanks so much for your feedback. We’re really glad to hear you found it easy to book your holiday!
We totally understand your point about the extra cost for bags. We offer this as a flexible option so customers can choose what they need and avoid paying for extras they might not use—but we know it can still feel a bit frustrating when booking a package.
We really appreciate you taking the time to share your thoughts, and we hope to help with your next trip soon!

TUI Ireland

Beoordeeld met 4 van de 5 sterren

Booking procedure OK but a little drawn…

Booking procedure OK but a little drawn out by having to book travel insurance and airport parking as separate actions.

28 mei 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Paul,

We appreciate your feedback regarding the booking process. We understand that booking separate items can be time-consuming. We are always looking for ways to improve. We hope you have a great holiday.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Have booked the last 3 holidays here in…

Have booked the last 3 holidays here in the CLONDALKIN tui branch.I have been dealing with Sarah each time and must say she is excellent at her job,highly recommend booking a holiday at this branch.

6 juni 2026
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Antwoord van TUI Ireland

Anthony,

We're so glad to hear you've had such positive experiences booking your holidays with us. We truly appreciate your kind words about Sarah and recommendation!
We hope you have a fantastic holiday.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Great person on the phone got baverrck to me

Great person on the phone got back to me very quickly very helpful 👍

4 juni 2026
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Antwoord van TUI Ireland

Stephen,

We're delighted our team provided quick, helpful assistance. Thank you for your kind feedback! We hope you have a wonderful holiday.

Carol
TUI Ireland

Beoordeeld met 4 van de 5 sterren

A better choice of hotels.

The price compared to other travel companies was excellent and a better choice of hotels.

4 juni 2026
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Antwoord van TUI Ireland

Hi Gordon,

We're happy to hear you found our prices excellent and our hotel selection appealing. Thank you for your positive feedback! We hope you have a wonderful TUI holiday.

Carol
TUI Ireland

Beoordeeld met 5 van de 5 sterren

Staff are so professional in Talbot…

Staff are so professional in Talbot Street branch. Always willing to spend time looking at different options to make sure all your needs are met. They give their all. Highly recommended

19 februari 2026
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Antwoord van TUI Ireland

Hi Adrienne,

Thank you for leaving such a wonderful review for our team! 😁

It's fantastic to hear that the staff at our Talbot Street store looked after you so well. They really do try to give their all, and it's lovely to know that their dedication and willingness to explore every single option to find your perfect getaway hasn't gone unnoticed. Knowing you highly recommend them means the world 💙

Thank you again for your lovely feedback, and we look forward to helping you plan your next holiday whenever you're ready!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

Karen in Wilton shopping centre Branch…

Karen in Wilton shopping centre Branch in Cork was so helpful. That's what makes the difference. Helpful and nice staff 💜💙

3 juni 2026
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Antwoord van TUI Ireland

Hi Caroline,

Thank you for your kind words! Karen will be absolutely delighted to hear this, and we'll be sure to pass your lovely message on to her and the Wilton Shopping Centre team. Our teams always aim to deliver a personal touch, and it's wonderful to know that her friendly approach made such a positive difference to your experience 😊

Thank you again for choosing TUI, and we look forward to helping you with your future travel plans!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff , I have absolutely no issues with tui and intend to book with them in the future.

23 januari 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Thomas,

Thank you for leaving us such a lovely review! It's brilliant to hear that our team was so supportive and that you’ve had such a smooth experience with us from start to finish. Knowing that you already plan to arrange your future travels with TUI is the best compliment we could ask for!

Thank you again for your support, and we look forward to helping you book your next getaway whenever you're ready 😁

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

Best magical holiday so far .

We have a fantastic time in TUI magic life kos . The hotel was amazing food and drinks and staff all excellent. We enjoyed it so much we booked a week in September to go back . Facilities were excellent and sunset we had from out balcony out of this world. Only thing I would fault if I had to was the balcony was cold no sun on it .

29 mei 2026
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Antwoord van TUI Ireland

Hello Deirdre,

Thank you so much for taking the time to share your lovely review!

We’re thrilled to hear that you had a fantastic holiday and that your overall experience was so positive.

We hope you made some wonderful memories along the way, and we'll be sure to pass your kind words on to the hotel staff – they’ll be delighted to hear them.

Thank you again for choosing TUI. We can’t wait to help you plan your next holiday and make it just as memorable. 💙

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Beoordeeld met 5 van de 5 sterren

Very simple process,

Very simple process,
Got everything I needed,
At a very reasonable price.

28 mei 2026
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Antwoord van TUI Ireland

Hi Pauric,

Thanks so much for taking the time to share your experience with us! It's great to hear that you found the whole booking process so simple and that you were able to get everything you needed at a price you were happy with. We always want to make planning a trip as straightforward and value-packed as possible 😁

Thank you for choosing TUI, and we hope you have a brilliant holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

TUI Wilton, Lillian

I contacted TUI Wilton and spoke to a lady called Lillian. She was fantastic — she recommended several holidays and booked everything for us. Excellent customer service, friendly, knowledgeable, and made the whole process very easy. Highly recommend

28 mei 2026
Review zonder uitnodiging
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Antwoord van TUI Ireland

Hi Jill,

We are so happy to hear about your excellent experience with Lillian! We truly appreciate your kind words and recommendation. Thank you for sharing your positive feedback & we look forward to taking you on Holiday.

Carol
TUI Ireland

Beoordeeld met 5 van de 5 sterren

Booking

Easy use of booking online.

18 mei 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Kimberley,

Thank you for taking the time to share your feedback! I'm glad to hear that you found our online booking system easy to use. We always want to make getting your holiday sorted as simple and clear as possible 😊

Thank you for choosing to book with us, and we hope you have an amazing time on your holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

Sinead was a great help and very…

Sinead was a great help and very knowledgeable about area we were booking. Fast and effective

18 mei 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hello Louise,

Thanks so much for taking the time to share your feedback.

We’re really pleased to hear Sinead was so helpful and that she made the booking process so enjoyable for you!

Thank you for choosing TUI, and we can’t wait to take you away on your next adventure. If you have any further questions or need assistance, please don’t hesitate to reach out.😊

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Beoordeeld met 5 van de 5 sterren

Easy to to book your complete holiday…

Easy to to book your complete holiday online. Everything taken care of, flight's, seats, luggage, transfers, hotel, all-inclusive. With pay in installments. I have used this travel company for years and it has always delivered a safe, guaranteed holiday, so I know exactly what I am getting.

16 mei 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hello Suzanne,

Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.

We're so happy to hear that you found it easy to book with us, and enjoyed having everything included in your package holiday, with a payment plan that worked well for you!

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙


Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

it was very easy to book and got…

it was very easy to book and got holiday for a great price

23 mei 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hello Marie,

Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.

We're so happy to hear that you found it easy to book with us, and were happy with the price paid.

We understand that booking a holiday is an exciting time so we're happy to know that we're able to make this as easy as possible.

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙


Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

All in one very handy and value for…

All in one very handy and value for money

21 februari 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Vyo,

Thanks for leaving a review! I'm glad to hear you found everything very handy all in one place and great value for money. We always want to make getting your travel plans sorted as convenient and affordable as possible 😊

Thank you for choosing TUI, and I hope you have a brilliant holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Beoordeeld met 5 van de 5 sterren

Top Customer Service

Simply put, well informed staff - and extremely helpful Gianna in Limerick is a credit to TUI.

20 mei 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Ailbe,

Thanks for taking the time to share your feedback! I'm glad to hear you received top customer service and found our staff well informed. Gianna in Limerick sounds like she was extremely helpful, and I'll make sure your lovely comments are passed on to her and the branch management team as a credit to TUI 😁

Thank you for choosing us, and I hope you have a wonderful holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

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