Urbanflatinparis Reviews 

Although there were some minor flaws, in general the apartment was very good.

Good communication in advance and during the stay and responsive to messages.

Great location, close to river and access to major sites both walking or via metro

Cazare foarte ok, aproape de centru, de toate obiectivele. Gura de metrou la 3 min pe jos. Multă liniște în apartament având în vedere că e situat in curtea interioara.

Muy buena ubicación, hermoso departamento, súper recomendable!!!

bon appartement, personnel réactif, récupération des clés très facile avec de bonnes indications
très bon quartier

Buena ubicación, comunicación y el apartamento estaba muy limpio y en buen estado

Apartamento maravilloso, se encuentra a apenas unos cinco minutos del arco del triunfo andando, y a menos aún de los campos elíseos, tienes una parada de metro cerca también para moverte por Paris sin dificultad ninguna, el apartamento es amplio estuvimos 8 personas y hubo espacio de sobra, todo muy limpio y ordenado a nuestra llegada, acceder al apartamento es realmente fácil.

Buena ubicación . Lindo departamento
Muy buena experiencia . Al lado del metro sebastopol .
El tema de la garantía e instrucciones de acceso debieran ser unos dos o tres días antes . No al momento de subir al avión porque genera incertidumbre . Igualmente nos facilitaron el código de acceso . Al día siguiente fuimos a la oficina y dejamos la tarjeta de crédito para tener el depósito .

👍👍👍👍👍👍 👍👍👍👍👍👍 👍👍👍👍👍 👍👍👍👍

Appartement parfait et très facile pour le relationnel . Je recommande fortement !

Très beau logement Très propre et personnel de l'agence réactif nous sommes très satisfaits et reviendrons lors d'un prochain week-end
Mariana

J’ai loué un appartement le mois dernier en plein centre de Montorgueil, super accueil et appartement tout confort !

Super appartement
L’arrivée a été très facile
Le logement était très propre Dans un super quartier à Paris
Merci pour tout, nous avons passé un super séjour

Super
Merci a vous

Hote au top et Appartement propre

WORST hotel we have been. We got home late on our first night and coudnt get inside the apartment as the key is too complicated.They didnt showed us how to open so we ended up going to another hotel. I have all the proof. We couldnt contact them as its around 2 Am, nobody was answering our call so we booked a hotel last minute which was very expensive. Its nighmare looking for hotel at 2AM. They promised us for 1 night refund but we didnt get it. I contacted them many times but they keep passing me from one team to another until I got fed up.PLEASE DONT BOOK IN THIS HOTEL/APARTMENT.ITS CHEAP BUT ITS THE WORST HOTEL I HAVE BEEN! DONT TAKE THE RISK THIS IS A WARNING! Until now I havent got the refund! I checked the reviews and I am not the only one who got the same experience.Their refund team are useless!

had the worst experience of my life. The apartment had a problem with the toilets and the whole bathroom was full of sewage (I am sorry if this is disgusting to read, but imagine what it is like to experience it). Urban Flat took 3 days to repair it, but the stench from the apartment was unbearable. Every time we complained, they did not answer our messages, or when they did, they did not answer what we were asking for. We have no answer for a refund. I strongly do not recommend Urban Flat if you want a calm, nice, and well-deserved vacation.

Logement très bien, bien placé à proximité des champs Elysées et bien agencé. L'accueil a également été parfait .
Merci à vous.

Horrible service

We rented an apartment from “Urban Flat” in Paris. The apartment was worn down and extremely dirty. When we contacted the company, they told us that it was our fault because we arrived too early. However, we arrived two hours after we received an email with codes for the apartment.

They would not allow us to cancel the booking and asked if they should send a cleaning company. They sent one person who barely did anything. It was still dirty and even fingernails on the couch.

After that, they told us that they were closing and would not do anything before Sunday.

The correspondence was rude from their side, with no intention to solve the situation.

Luckily AIRBNB helped us to get the refund, but it took us about six hours of precious holiday time and lots of frustration going “homeless” in Paris with three children and all the suitcases waiting for Airbnb to solve something Urban Flats should have handled straight away.

My best advice is to stay away from this company and book through someone else.

Nous nous sommes retrouvés dans un autre quartier avec un autre appartement dont la disposition ne convenait pas, ce qui a entraîné une location supplémentaire à la rue saint Denis. Pas de fenêtres, des odeurs et surtout des punaises de lit je me suis fait mordre et suis actuellement sous cortisone suit à la réaction allergique. L'agence décline toute responsabilité.
je vous invite à les dénoncer à la mairie, à l'Office du tourisme et au service d'hygiène. Une honte. Nous avons payé plus de 2600 euros pour 2 nuits.