Manly without request, gave continues updates on your order which is exstremely rare with anything you buy on-line. Thier products are original and do not have that overpowering scent that most male... Toon meer
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easy to order, just one thing when i wnated to order the shampoo the website did not take me to shampoo products, i ordered the shampoo as an add on after I had checked out. it would be easier to be... Toon meer
Looking forward to receiving my order I just placed today. So far company has been great. I just noticed my son was using "degree" deodorant that they handed out at school, the fragrance is strong.... Toon meer
I think the price was one big awsome factor. i also have to bring up the fact that cutting all those bad ingrediants from thier products ROCK.Looking out for our children's wellbeing should have never... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Contactgegevens
Australië
- help@usemanly.com
- www.usemanly.com.au
4,1
Goed
563 reviews
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Customer service was fantastic
Customer service was fantastic! Very quick responses very helpful and quite friendly!
17 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Renee,
Thank you so much for the lovely review!
I'm really pleased to hear you had such a great experience with our customer support team. We genuinely care about looking after our customers, so hearing that the team was quick, helpful and friendly means a lot to me.
I'll make sure your kind words are passed on to the team. They'll really appreciate it!
Thank you again for your support and for choosing Manly.
Callum
Founder, Manly
Ordering was simple but shipping took…
Ordering was simple but shipping took longer than expected.
10 juli 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Jennifer,
Thank you for taking the time to share your experience.
I'm glad to hear you found the ordering process simple, but I'm sorry the shipping took longer than you expected. We know how important it is to receive your order within the expected timeframe, and we really appreciate your patience while it made its way to you.
We're continuing to work on improving our dispatch and delivery times, and feedback like yours genuinely helps us do better.
Thank you for choosing Manly, Jennifer. I hope the products were worth the wait!
Callum
Founder, Manly
Still not shipped 11 days after order…
Still not shipped 11 days after order placed. Two emails sent. Nil response
18 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Meaghan,
I'm really sorry you've been left waiting without an update, especially after reaching out to us twice. I completely understand how frustrating it is to place an order, wait 11 days and then feel like you're not getting any answers.
We've experienced a much higher volume of orders than expected, which has unfortunately caused delays with some orders leaving our warehouse. That said, we should have communicated with you better, and I'm sorry that wasn't the case here.
We've reached out to you directly so we can check your order and give you a proper update rather than leaving you wondering what's happening.
Please check your inbox, including your junk or spam folder, and we'll work with you to get this sorted.
I'm genuinely sorry we've let you down here, Meaghan.
Callum
Founder, Manly
STILL hasn't shipped & total lack of communication
Upon seeing Manly’s response below, I can absolutely confirm that there was nothing wrong with my address/shipping details. They made out that that was the delay but in a private message said the address was correct. Funny though, it's now 2 Sept and I have still NOT received the products I paid for!
Sure, shipping and tracking info is now available via Shop but its just sitting in the warehouse day after day. Guess I'll have to go to the ACCC soon Manly?
Hasn't shipped. Total lack of communication. No updates. Prefer to cancel but can’t find a way to do it. Cannot see any options for managing order nor any updates on status.
I ordered a large amount of product at $192 (a significant amount of money for us) on July 16th - 4 weeks ago - for my son but the order/products still have not arrived. I have emailed, messaged on the website and used facebook messenger but NOT had a reply at all.
IF the order does turn up I’m happy to try it but at this stage I’m trying to cancel a subscription. I do NOT want future orders or to pay anymore money. This, however is impossible due to their website - manage subscriptions - not having a change or cancel option. How the heck do you change a subscription Manly?
I am extremely frustrated and disappointed by this experience. I placed the order in good faith, so it is upsetting to have received no product and no communication.
You have let me down Manly!
18 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Joanna,
I'm genuinely sorry for the frustration and disappointment this has caused, especially after you've been waiting since July 16 and have tried several different ways to contact us.
I've looked into your order, and I can see that there is an issue with the shipping address being marked as invalid. Unfortunately, this has prevented the order from progressing as it should, and I'm very sorry that this wasn't communicated to you sooner. You shouldn't have had to spend weeks wondering what was happening with your order.
We've also sent you an email directly regarding this. If you could please reply to that email with your complete and correct shipping address, we'll be able to update the details and work on getting this resolved for you.
I also completely understand your concern about the subscription. You have made it very clear that you don't want any future orders or charges, and our support team can assist you with this directly so you're not left trying to navigate the website yourself.
I know $192 is a significant amount of money, and I completely understand why having neither the products nor clear communication after four weeks has left you feeling let down.
Please check the email we've sent you and reply with your correct address so we can get this sorted. I'm very sorry that your experience with us has reached this point, and we'd really appreciate the opportunity to put things right.
Callum
Founder, Manly
The bad smell was gone!!
My 13yr old son no longer smells bad after school or sports days!! There was a week in between our orders where we used our other products and I couldn't believe how big a difference there was!! The smell came back straight away and was overwhelmingly bad. Needless to say, i'll be subscribing to the auto-replenish orders on our next order.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Amanda,
Thank you so much for sharing this!
Hearing the difference was that noticeable, especially after school and sports days, is incredible. The fact that you noticed the smell return during just one week without Manly really says a lot!
I'm so pleased your son has found something that works so well for him, and it means a great deal to hear you're planning to join our auto-replenish subscription so you don't have to worry about running out again.
Thank you for trusting Manly and for sharing your family's experience. This is exactly the kind of result we created these products for.
Callum
Founder, Manly
Give it a go
It would be good to see an update once you have ordered the products to keep you up-to-date with any delays but it is a genuine Australian company offering good products.
26 juli 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Claudia,
I'm really sorry for the frustration and worry this situation has caused you. I completely understand why you'd be upset, especially after waiting since July for your original order and then seeing another payment come out of your account.
We've emailed you back regarding this and have reached out directly so we can help get everything sorted. Please check your inbox, including your junk or spam folder, as we absolutely don't want you feeling that your emails have been ignored.
We've unfortunately experienced significant delays due to an overwhelming number of orders combined with stock availability issues. This created a backlog at our warehouse and meant some orders took much longer to dispatch than we originally anticipated. We know we should have communicated these delays more clearly and proactively, and I'm genuinely sorry that you were left waiting without the updates you deserved.
Regarding the additional payment, we'd also like to review your account and subscription details with you so we can understand exactly what has happened and make sure everything is resolved properly.
We're a genuine Australian business with a small team of real people behind Manly, and we certainly don't want any customer feeling they've been scammed or ignored.
Please reply to the email we've sent you so we can work with you directly and get this sorted.
Callum
Founder, Manly
Only recieved half the order
Only recieved half the order, after numerous emails back and forth, unauthorized renewal of a subscription and lots of promises I still haven’t received the missing items, very frustrating.
13 juli 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Bianca
We’re very sorry for the frustration and inconvenience this has caused. We completely understand how disappointing this experience has been, especially after waiting for the missing items.
We have now processed a refund for the items that were not received. We sincerely apologize that we weren’t able to resolve this sooner and appreciate your patience.
Regards
Nadia
Be careful ordering fresh m this…
Be careful ordering fresh m this company. I ordered back in July and never received the packaged. I emailed the company several times and nothing was done. Today they have taken another payment from my card. I am furious and think this company is a scam
17 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Clara,
I'm genuinely sorry to read this, and I completely understand why you're angry.
Waiting since July for an order that never arrived is frustrating enough, but then seeing another payment taken while you're still trying to resolve the first order would understandably make the situation even more upsetting. I'm also very sorry that you felt your previous emails weren't properly addressed.
We absolutely want to look into both the missing order and the recent charge and get this sorted for you. Could you please contact our support team with your order number or the email address used to place the order? We'll be able to locate your account, check exactly what has happened and make sure this is properly resolved.
I also want to reassure you that Manly is a genuine Australian business, and we certainly don't want any customer feeling they've been scammed. I'm sorry that your experience has given you that impression.
Please give us the opportunity to look into this and make things right for you.
Callum
Founder, Manly
What a big difference!!!
Body wash and deoderant is working really well for my son overall happy. Our whole family uses the body wash now, looking forward to female products. I will keep using this profuct for my family and will try all their range
27 juli 2026
Review zonder uitnodiging
Antwoord van Usemanly
Thank you so much for your wonderful review, Shamiran!
I'm really happy to hear the body wash and deodorant are working so well for your son. I also love hearing that the body wash has now made its way into the whole family's routine!
We're definitely hearing the requests for a female range, so thank you for sharing that with us too.
It means a lot to know you'll continue using Manly and are keen to try more of the range. Thank you for trusting us with your family's routine and for supporting our small Australian business.
Callum
Founder, Manly
A really disappointing experience.
A really disappointing experience.
I originally ordered the deodorant body wash for my 15yo son 23-07-2026. The intention was to try those products and then purchase the shampoo and conditioner once my son had finished the supermarket brand he still had.
Followed up 30-07-2026 querying when the product would be dispatched, as I had no dispatch notification (which is pretty standard, these days).
Was advised they were out of stock until 03-08-2026 and that my order would be dispatched as a priority once it had arrived.
Waiting, waiting, waiting. Emailed and cancelled my order on 14-08-2026. Cancellation confirmation received, so let's see how long at takes to receive my money back.
There's a saying in business: "Promise everything, and figure out the delivery later".
There's an even older saying in business: "Don't promise what you can't deliver"
In this case they should have opted for the old-school advice, because if they can't even deliver on the most basic and fundamental requirement (ie: product delivery)... then how the heck will they deliver on product quality? The doubt has now been cast... so as disappointed as I am that my son didn't get to try the products, I'd be very reluctant to give them a second chance.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Cherie
We’re truly sorry for the delay and for the frustration and disappointment this experience has caused. You placed your order in good faith, and we understand how upsetting it must have been to receive no dispatch confirmation after being told that your order would be prioritized.
We also completely understand why this experience has affected your confidence in our brand. This is not the level of service we want to provide, and we sincerely apologize for letting you and your son down.
Could you please send us your order number privately? We would like to review your case immediately, confirm the status of your cancellation and refund, and ensure that everything is resolved as quickly as possible.
Kind regards,
The Manly Team
My grandson loves the products from…
My grandson loves the products from Manly. His mother is thrilled that after a full day of school he does not come home with that "Stinky Teenager" smell. I fully recommend this product for your preteen and teen age boys.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Walton,
Thank you so much for your wonderful review!
It means so much to hear that your grandson is loving the Manly products, and it's fantastic to know his mum has noticed such a positive difference after a full day at school. Helping families tackle that "stinky teenager" phase is exactly why we created Manly.
Thank you for recommending us to other parents and grandparents. Your support and kind words truly mean the world to our small Australian team.
Callum
Founder, Manly
Hasn't shipped
Hasn't shipped. No updates. Prefer to cancel. Cannot see any options for managing order nor any updates on status.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi there,
I'm really sorry this has been your experience.
I completely understand how frustrating it is when you're waiting for an order, there's no shipping update, and you can't find a way to manage it yourself. I'd be feeling the same way.
If you're still wanting to cancel, please send our support team your order number or the email address you used to place the order, and we'll take care of it as quickly as we can.
I'm genuinely sorry we let you down here. Your feedback is important to us, and we're working hard to improve both our communication and the overall experience for our customers.
Thank you for giving us the opportunity to make this right.
Callum
Founder, Manly
Dodgy
placed an order, but my product never arrived. When I reached out to ask about it, I was given a blunt response stating they were out of stock—with no estimated restock date and no apology whatsoever. Instead of fixing the issue, they just sent a useless 20% off voucher. Extremely disappointed. Be careful ordering from this company!
26 juli 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Leena,
We’re truly sorry to hear about your experience and sincerely apologize for the disappointment and inconvenience this has caused. This isn’t the experience we want for our customers.
Please contact us with your order number or the email address used for your purchase, and we’ll do everything we can to investigate and resolve the issue as quickly as possible.
Kind regards,The Manly Team
Very disappointing experience
Very disappointing experience, especially as I have been a repeat customer.
I have experienced delays with orders from this business before, but never anything this bad. It has now been over three weeks and I still haven’t received my order or been given any estimated delivery date.
What makes this even more frustrating is the complete lack of communication. I have now sent three emails asking for an update and have received absolutely no response.
I ordered this item as a gift and need it in less than two weeks, so I’m now left wondering whether it will even arrive in time.
As a repeat customer, I expected much better service. Delays can happen, but ignoring three emails from a paying customer is simply unacceptable.
Very disappointing, particularly after being a loyal customer. I really hope they improve their communication and customer service because this experience has definitely made me reconsider ordering again.
Also they state below that they have responded to my emails but as of 14/8 I am yet to receive these supposed emails!!!
24 juli 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Leena,
We’re truly sorry to hear about your experience and sincerely apologize for the disappointment and inconvenience this has caused. This isn’t the experience we want for our customers.
I can see that our support team replied to all your emails and messages. The order is ready for dispatch but please let us know if you still wish to receive it.
We will be waiting for your response
Kind regards,
The Manly Team
My son loves this product
My son loves this product! I feel great knowing he’s using a great product that is safe.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Thank you so much for your wonderful review!
I'm so happy to hear that your son loves the products. It means a lot to know that he's enjoying using them, and that you feel confident knowing he's using products made with thoughtfully selected ingredients.
Thank you for trusting Manly and for taking the time to share your experience. Your support means the world to our small Australian team, and we're so grateful to have you as part of the Manly family.
Callum
Founder, Manly
Love this product it is great for my…
Love this product it is great for my smelly teenage boys
11 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Thank you so much for your wonderful review!
I'm so happy to hear the products have made such a difference for your teenage boys. Helping families win the battle against "teen boy smell" is exactly why we created Manly, so it's fantastic to know it's working so well for you.
Thank you for your support and for choosing Manly. It truly means the world to our small Australian team, and we're so grateful to have you as part of the Manly family.
Callum
Founder, Manly
Very satisfied son
This is the 3rd order from manly, son loves the product! He enjoys showering knowing he will get out of the shower feeling fresh and smelling good. Would be amazing if the bottle sizes can be bigger though!
31 juli 2026
Review zonder uitnodiging
Antwoord van Usemanly
Thank you so much for your wonderful review, Chiquita!
It means so much to hear that this is your third order and that your son is still loving the products. Knowing he enjoys showering and comes out feeling fresh and confident is exactly why we created Manly.
Thank you as well for your feedback about larger bottle sizes. We really appreciate suggestions like this, and it's something we're continuing to look at as we develop our product range.
Thanks again for your continued support and for being part of the Manly family. It truly means the world to our small Australian team.
Callum
Founder, Manly
My son’s really like the body wash but…
My son’s really like the body wash but the deodorant has caused a red rash under the armpit of one of them. He’s had no skin sensitivity so I’m really surprised. It’s such a shame as I’d persuaded him it was much better for him than the spray he’d been using.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Shauna
Thank you for sharing your experience. We’re very sorry to hear about the allergic reaction you experienced. Our Customer Support team has contacted you directly to learn more and assist you with this issue.
Your health and safety are extremely important to us, and we look forward to resolving this with you privately.
Regards
The Manly Team
Shady subscription practices
The wash was fine, but when you go to manage your subscription, the link to do so goes nowhere. That is shady.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Hi Margaret,
Thank you for taking the time to share your feedback.
I'm sorry to hear that managing your subscription was frustrating. That's certainly not the experience we want our customers to have. If the subscription management link wasn't working for you, I sincerely apologise for the inconvenience.
We'd really appreciate the opportunity to look into what happened. If you could reach out to our support team with the email address associated with your account, we'll be happy to investigate the issue, make sure your subscription is updated as requested, and help resolve any problems with the portal.
Thank you again for bringing this to our attention. Feedback like yours helps us improve, and we appreciate you taking the time to let us know.
Callum
Founder, Manly
After using the body soap and shampoo
After using the body soap and deodorant, I noticed my body oder was not as strong. The customer service is great. I will be trying the shampoo next.
9 augustus 2026
Review zonder uitnodiging
Antwoord van Usemanly
Thank you so much for your wonderful review, Chris!
I'm so pleased to hear you've already noticed a positive difference after using the body wash and deodorant. That's exactly what we hoped to achieve when we created Manly.
It's also great to hear you had a positive experience with our customer service. We work hard to make sure every customer feels supported, so your kind words really mean a lot.
I hope you enjoy the shampoo just as much! Thank you again for your support and for choosing Manly.
Callum
Founder, Manly
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