Ordered my 2 sun loungers on bank holiday Monday and the loungers were delivered on Tuesday. Would absolutely recommend this company, very friendly and incredibly efficient. Easily 5 stars from me
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Lees wat reviewers zeggen
Excellent service. I wanted a vase which showed as being the last in stock. Based on other TP reviews (re lack of stock) I contacted the company to check they actually had it in stock before I purcha... Toon meer
A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Toon meer
Bedrijf heeft geantwoord
Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Contactgegevens
11-12 Old Bond Street, W1S 4PN, London, Verenigd Koninkrijk
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
4,7
Uitstekend
403 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Super goods
Super goods! Great service, goods were well packaged, fast delivery. Gladly again!
19 oktober 2022
Antwoord van Viva Lagoon
Thank you so much for the feedback. We are happy to hear that your chandelier arrived safe.
Best regards
Kheira
Great customer support & a lovely piece of furniture!
Really excellent support from Emma throughout the process of ordering and arranging delivery for our sideboard. Thank you! We're delighted with the piece of furniture - it looks great, really clean lines & a nice look. The information claims it's an easy piece to assemble, and I would not agree with that for anyone who's a beginner! However, once put together, it's solid and of good quality. Overall very pleased.
3 oktober 2022
Antwoord van Viva Lagoon
Thank you so much for the feed back.
We are happy to hear that you like your sideboard.
Best regards
Kheira
Molto soddisfatta
Sono molto soddisfatta di questa azienda.
Bellissimi articoli di stile. Serietà e spedizioni veloci.
6 oktober 2022
Absolutely top notch service
I can't recommend Viva Lagoon highly enough. Emma went above and beyond to source the wallpaper I needed (in a very tight turnaround), keeping me up to date with where the order was at, and also checking in to ensure it was delivered. Just wow. I found them by chance, but I'll be using them again, and again, for sure.
30 september 2022
Review zonder uitnodiging
They got my order slightly wrong but…
They got my order slightly wrong but their customer service team bent over backwards to put it right. I would particularly like to commend Emma
James
28 september 2022
Lovely glass coffee table
Lovely table - exactly what I was looking for - delivered very quickly by a friendly driver.
The only problem? The screws etc. necessary to put it together were missing! Fortunately a quick call to the very helpful Emma (Emily?) in the office sorted it - they arrived in the post a few days later.
15 september 2022
Quality Products Delivered Quickly &…
Quality Products Delivered Quickly & Free at a Great Price
23 september 2022
Arrived within the timescale quoted
12 september 2022
Great customer service
I received a lamp but returned it as it wasn’t suitable.
I had to contact customer service to do this . Emma provided excellent service throughout the whole journey. I was very impressed.
23 augustus 2022
Delay in delivery was disappointed
31 augustus 2022
Rock Vase
Ordered first thing Monday AM and received on the wednesday, last minute present for a colleague so very pleased.
Website is unclear I thought it was a 2 day delivery time, possibly not? and it wasn't clear from the tracking when it was likely to arrive
7 september 2022
Very pleased
The communication was great. Items delivered earlier than initially estimated. Very good service !
1 september 2022
Great communication all along
Great communication all along. Speedy and efficient delivery.
The item is as described and I love it so much I’ve ordered another. Again received prompt communication about my order status.
26 augustus 2022
Great service !
I received my beautiful Newgarden Lola 110 Lamp and I am really happy with it. It is seating beautifully on my patio.
Thank you Viva Lagoon for the great service.
15 augustus 2022
Great service and product
Great service and product - will definitely use Viva Lagoon again. I would particularly note Emma who was super-helpful and paid attention to the entire process through to delivery
31 juli 2022
An exceptional customer service
One of the very few companies with such an incredible customer service thanks to Emma. Her caring and attentive approach deserves 5☆ and more! I have no doubt we will be purchasing from them again, as well as, recommending the company to friends and family. Massive thank you for all your help Emma!
29 juli 2022
Review zonder uitnodiging
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