Ordered my 2 sun loungers on bank holiday Monday and the loungers were delivered on Tuesday. Would absolutely recommend this company, very friendly and incredibly efficient. Easily 5 stars from me
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Lees wat reviewers zeggen
Excellent service. I wanted a vase which showed as being the last in stock. Based on other TP reviews (re lack of stock) I contacted the company to check they actually had it in stock before I purcha... Toon meer
A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Toon meer
Bedrijf heeft geantwoord
Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Contactgegevens
11-12 Old Bond Street, W1S 4PN, London, Verenigd Koninkrijk
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
4,7
Uitstekend
403 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was so pleased with my first swimsuit…
I was so pleased with my first swimsuit in pink that I ordered a second in coral. Gt cut, good fit and flattering. I hate padding and there was none, the only slight criticism is that the back could plunge more. They both arrived promptly. Thank you.
24 juli 2022
Happy customer
I've been looking for this wirework utensil pot for AGES, to complete my kitchen, so was delighted to find it here. It arrived quickly, carefully packaged. Very happy customer, I will be back to your site!
9 juli 2022
I recently purchased two Margot Selby…
I recently purchased two Margot Selby bath sheets ....they are stunning ...the design is Tankerton , the colours are vibrant and they are lovely and thick ,very good quality....I can't wait until my bathroom has been decorated as they're going to look amazing
4 juli 2022
We are very pleased with our purchase
We are very pleased with our purchase. Excellent and efficient contact with staff who made the purchase easy.
26 juni 2022
Really good service from start to…
Really good service from start to finish, very happy with our new furniture
25 juni 2022
Absolutely fantastic customer service.
Absolutely fantastic customer service. I managed to create a bit of a problem in the way I put my order through and it was dealt with extremely well. Having had a bad experience recently with a company purporting to sell something they didn't have and trying to get me to buy their own preferred brand I was relieved to be dealing with people that really cared about their customers. Wouldn't hesitate to use them again.
22 juni 2022
Review zonder uitnodiging
Great service and regular updates on order
Really great service and regular contact on details of my order and when I should expect its delivery. I'm really happy with the sideboard, it looks great
15 juni 2022
Excellent product at a great price
Excellent product at a great price. It was delivered on a pallet in order to protect the glass. This was very difficult to remove which is why it was given 4 stars and not 5.
10 juni 2022
Great Company
Great, quality product, great price, really well packaged and seamlessly delivered to my home in Switzerland. The communication was great too. Highly recommend!
5 juni 2022
Great product and service
5 juni 2022
I ordered 4 sets of cutlery and only 3…
I ordered 4 sets of cutlery and only 3 turned up and I'm still waiting for the other set to arrive. Communication with customers is not very proactive.
Since my review all has been resolved
31 mei 2022
Antwoord van Viva Lagoon
Dear Ms Tilbury,
We are terribly sorry that you did not receive the email the second email that we sent to you on Friday 27th June to confirm that the 4th cutlery set was on its way to you for delivery on Saturday. We are pleased that you received your cutlery set now with you and thank you for confirming this to us.
With Thanks & Kind Regards,
The Lagoon Team.
Brilliant service
Bought 2 beautiful sunloungers. As with many things these days they where not instock and on their way from italy but i was kept informed at all times and the 2 people i delt with where both brilliant. Very personal service. I will shop here again. Many outlets could learn a lot from Lagoon.
Oh the loungers are amazing
28 mei 2022
Review zonder uitnodiging
Antwoord van Viva Lagoon
Thanks so much for taking the time to write a review. We are so happy that you were pleased with your products and service. Hope to see you again soon :-)
Great service
Great service. Ordering was easy. Free delivery and came really quickly! Will definitely use again.
27 mei 2022
Antwoord van Viva Lagoon
Thank you so much for your review. We hope to see you again soon :-)
Antwoord van Viva Lagoon
Thank you so much for taking the time to write your review.
We hope to see you again soon.
With Thanks & Kind Regards,
The Lagoon Team
Great service
Great service! I ordered lovely dining plates and although one of them arrived broken due to courier not handling it properly, I received a replacement the next day!
21 mei 2022
Antwoord van Viva Lagoon
Thank you for your review and also your patience whilst we resolved the order for you.
We hope to see you again soon.
With Thanks and Kind Regards,
The Viva Lagoon Team
:-)
Bought a set of towels from here
Bought a set of towels from here; very pleased with service. Towels are as appeared on website, lovely quality. Speedy delivery!
15 mei 2022
Antwoord van Viva Lagoon
Thank you so much for your review :-)
Kind Regards,
The Lagoon Team
A first class service from this company…
A first class service from this company from my initial enquiry to delivery . Nothing was too much trouble to ensure complete customer satisfaction. I would not hesitate to use this company again . Special thanks to Emma who made sure I was kept up to date with lead times and delivery .
21 april 2022
Review zonder uitnodiging
Antwoord van Viva Lagoon
Hello Joanne - thank you so much for your review :-)
We hope that you are enjoying your purchase and we hope to see you again soon.
Kind Regards,
Emma
Very fast delivery lovely company
Very fast delivery, exactly as described and the price was spot on.
7 april 2022
Antwoord van Viva Lagoon
Good Morning.
Thank you so much for your review. We are very glad to hear that you are happy with your experience.
We hope to welcome you again soon :-)
Kind Regards,
Emma
This was ordered quickly and…
This was ordered quickly and effortlessly and Viva Lagoon was able to get an emergency statue out very quickly.
7 april 2022
Antwoord van Viva Lagoon
Hello & thank you so much for you review.
We are delighted that we were able to help you with your statue and that you were happy with your experience.
We hope to see you again soon.
With Kind Regards,
Kheira & Emma
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