Vodafone UK - Birkenhead Reviews 

354
•
TrustScore 5 uit 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

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Beoordeeld met 5 van de 5 sterren

Thanks so much! Going in and looking through different options to get a better SIM + eSIM for personal & work. Great communication & attentiveness, making sure each step was clear. Worked on gett... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

354 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(354)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, bill was reduced, while getting a better BB speed.

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Allan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Every time I come to Vodafone store the…

Every time I come to Vodafone store the assistants (Laura ,Hari , Tom, Dylan and John) help to sort out all issues professionally politely and kindly.
I really appreciate their support ❤️

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Liliya,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laura ,Hari , Tom, Dylan and John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

1st class lady laura who dealt very…

1st class lady laura who dealt very effectively with all my queries and orders

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Ken,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and polite with Laura

Very helpful

11 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Jane,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful assistant called Laura

The assistant, Laura was very helpful and worked through our query with us. She was patient and clear even though there were some difficulties. She was friendly

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Jan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone

Hari was very informative and polite in the Birkenhead shop

3 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey John,

Thanks for the lovely review and fantastic support for *AGENT NAME*.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hari the man Very good excellent…

Hari the man Very good excellent customer service and well respected way and what i neer exactly i got hari did very good service

22 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Ameenuddin,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

hari was very friendly and explained…

hari was very friendly and explained everything well

30 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Anya,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Contract upgrade

Hari was very well informed and explained everything thorougly

30 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Reynold, ​

Thanks for the lovely review and fantastic support for Hari. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Data swap between phones

Hari was highly professional and patiently explained the process to me

25 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Geraldin, ​

Thanks for the lovely review and fantastic support for Hari. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Laura service was great

Great Laura service was great

24 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Ruth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan assisted me in Birkenhead…

Dylan assisted me in Birkenhead Vodafone.
As a life long customer, he went through my current contracts and came up with the best deals available for my 2 phones and my broadband.
I was sorted out in a timely manner an he engaged in great conversation during.

23 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hari was so patient and understanding…

Hari was so patient and understanding sorting my issues out and also upgrading.
It took ages to go through it all as their system is very slow but that was ok as I had a lovely chat with Hari

16 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Mrs. Walsh,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hari providing a 5 star service!

Hari was great provided me with perfect customer service, can’t thank him enough he has been great and the rest of the staff also very friendly.

21 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Shaun,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan at the Birkenhead Branch of…

Dylan at the Birkenhead Branch of Vodafone was brilliant. He was very friendly and really helpful at finding the best options for all my family’s mobile phone packages. Plus he found a better deal for our WiFi. I would recommend 100%.

15 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

TOM IS THE BEST! :)

i went into vodafone wanting an upgrade but wasn’t sure about anything (such a technophobe!) tom was so lovely, his customer service was 10/10 and he helped me understand fully about the contracts for both the handset and the airtime plan and to choose the right plan for me. he was so pleasant to talk to and was always smiling and he was also so lovely with other customers waiting and the team of staff he worked with. tom was knowledgable with everything vodafone and he he also sorted my broadband plan for me and is going to help me sort an ipad plan too. thankyou for all your help and support Tom! :)

4 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Fiona,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service by Tom. Couldn’t have asked for better customer service. Really informative from the very start. I’ve come out one happy customer. Thank you

6 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Abigail,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sorted my problem out quick and easy

4 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Scott,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really knowledgable & friend Young chap…

Really knowledgable & friend Young chap called Dylan.

1 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Mel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hari

Hari was exceptional today. He was very helpful and friendly. He spoke so that I could understand and went into a lot of detail for me. He was a very helpful pleasant young man.

14 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hi Elizabeth,

We're happy to hear that you had such a positive experience.

Thanks,
Vodafone Social Media Team

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