Vodafone UK - Birkenhead Reviews 

353
•
TrustScore 5 uit 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

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Beoordeeld met 5 van de 5 sterren

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Toon meer

Bedrijf heeft geantwoord


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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

353 reviews

5 sterren
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3 sterren
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5,0

Alle reviews

(353)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Beth and Laura

Beth and Laura were extremely helpful. Very kind and made it easy for me to understand, each thing involved.

30 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Sheila,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thomas

Thomas , was amazing ,
Assisted with getting a new phone and updated my sim also was able to get my Apple Watch
Also my sons sim
We where 3 years out of date

Thank you

28 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Courtney,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Beth the vodafone advisor was so helpful.
Beth explained everything at length even though I am a dinosaur and tend to struggle with technology.
Beth was very professional and treated me with the utmost empathy.
Thank you..

27 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Today i have been in Vodafone…

Today i have been in Vodafone birkenhead I was seen by Laura Laura has dealt with my queries previously today was buying a new mobile phone. Laurie as always was pleasant, polite and patient with me. Dealt with my queries knowledgeable and explained a d asked if I had understood. Laura is a valued member of your staff

22 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Tom

Great service, knowledgeable and helpful technicians. Answered all my questions.

18 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gave me helpful and honest advice when…

Gave me helpful and honest advice when looking at getting a new phone contract.

17 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Sophie ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store today with no idea of…

Came into store today with no idea of what phone I wanted as not great with technology. Was served by Dylan who was really friendly and very knowledgeable. Left store with new phone ordered and being delivered to home the next day. Great service

13 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Laura

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dillon helped me to upgrade my Sim only…

Dillon helped me to upgrade my Sim only contract and move my broadband over from talk talk.

I found the whole experience a hassle free pleasant experience. Dillon explained my options very clearly and did so in a very professional manner.

I would recommend my friends to ask for him if they ever needed help choosing a plan.

He’s a credit to your organisation.

12 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Dylan when…

Fantastic service from Dylan when problems with apps from Samsung to Google phone. Amazing, what a star! Couldn't asked for a better service ***** 5 star!!!

12 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura birkenhead store manager.

Laura birkenhead store manager.

Absolutely amazing service from start to finish 👏. Talked me though everything I needed to know. Got me the best price plan. Also took her time to fix a virus on my phone.

Excellent customer service

11 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

I was helped by Beth and Matthew, they quickly understood what I needed and came up with the perfect phone and data deal. I would highly recommend Vodafone. Great service.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Holmes,
Thanks for the lovely review and fantastic support for Beth and Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Birkenhead

Beth went out of her way to check for the best deals. When the signature pad stopped working she tried to fix it as soon as possible. All in all it took longer than it should have but she was professional and friendly.

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Genevieve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was very pleasant and very helpful

1 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Sue,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The lady that served me was very…

The lady (Beth) that served me was very helpful, well informed, patient and honest with some difficult questions.
She was able to provide me with the SIM option that I wanted.
The customer service has been excellent and easily better than my previous provider of more than 20 years.
All in all a great experience.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Gautam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great friendly service from Dylan also…

Great friendly service from Dylan also very helpful with renewing my contracts for my phone & WiFi.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Mr Rhone,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Beth and matthew were lovley and…

Beth and matthew were lovley and helpful really good experince would recomend it to all my frirnds and family

31 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Rory
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

We went to Vodafone Birkenhead today and with the help from Tom we got 3 upgrades .
He was very professional and patient
I would highly recommend the whole team

30 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Heggie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura was fantastic

Laura was fantastic, helped my mum feel at ease and made everything so easy and understandable.

28 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Graeme,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

No joy over phone but all sorted in store

Tried to sort out moving broadband from sky to Vodafone over the phone but couldn’t so went to the store instead.
Dylan looked after me, found the issue and sorted everything out for me
Would recommend Dylan very highly and will go to se him again soon to move my mobile as well.

25 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Stephen,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

First class service thanksJohn Birkenhead Manager

First class service thanks

20 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Arleen, ​

Thanks for the lovely review and fantastic support for John. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

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