Vodafone UK - Birkenhead Reviews 

353
•
TrustScore 5 uit 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB

•

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Beoordeeld met 5 van de 5 sterren

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Toon meer

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Beoordeeld met 5 van de 5 sterren

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Toon meer

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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

353 reviews

5 sterren
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5,0

Alle reviews

(353)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

very helpful towards me and my grandson…

very helpful towards me and my grandson while we was needing help

6 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Louis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan was amazing

Dylan was amazing. I broke my phone ans raced down to the shop 15 mins before you were closing and managed to upgrade me straight away. Im self employed so as you can imagine i was very stressed out. So i was very grateful for Dylan working against the clock

2 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Laura,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan in Birkenhead store was…

Dylan in Birkenhead store was fantastic. His knowledge and customer care is 2nd to none. Sorted my situation in a very efficient and stress free way. Thanks Dylan

5 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Sean ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan was very helpful and sorted my…

Dylan was very helpful and sorted my phone account and new broadband deal out very promptly and did a great job.

3 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful found the best deal for me…

Very helpful found the best deal for me appreciated his help

2 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dylan was so helpful in store today

Dylan was so helpful in store today. Really helpful and made our experience in store amazing 👏 ⭐️⭐️⭐️⭐️⭐️

29 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Steph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura was very helpful with all my…

Laura was very helpful with all my problems with my phone..and gave me lots of good advice... with this i purchased a s11 ipad. Thanks again.. will return after Xmas... merry Christmas everyone. X

22 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Birkenhead

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

visited our local branch in…

I visited our local branch in Birkenhead today, We was seen by Dylan who was really helpful, friendly and knowledgeable.
We left renewing our contracts and feeling completely satisfied.
Thanks very much for all your help Dylan.

28 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Kirsty,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura and Birkenhead Vodafone shop

Laura and Birkenhead Vodafone shop, has been invaluable, in helping me restore my data from my stolen phone. She also set me up with a better tariff. In addition, I was so impressed with her professionalism that I choose to purchase a new phone from her store to replace the phone I had lost. She also helped me reinstate the telephone numbers that I would have almost certainly lost if it wasn't for Laura. Her technical skills are a credit to Vodafone and herself as a member of staff.

28 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Despite problems with data transfer…

Despite problems with data transfer Dylan was extremely patient and professional. He went beyond what was required

27 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom attended to us right away

Tom attended to us right away, was very personable and went out of his way to find us the right and best deal. He moved me over from another company with upgraded services and saved me money as well. A win win.

22 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Saturday 15.11.25

Hari and Beth were exceptionally professional and delivered excellent customer service. I was offered all options to find exactly what I required. Thank you both so much.

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was great very happy with the…

Tom was great very happy with the service I received. The only issue I had however was with system which was awful as it was very slow. Hi Otherwise highly recommended

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Member of staff really helpful.

Tom really made this experience easier for me, really helpful and cheerful. Would highly recommend.

11 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent first class help from Neil in…

Excellent first class help from Neil in Birkenhead store

5 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful a++

5 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura was polite helpful and knew about…

Laura was polite helpful and knew about products

3 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hi. We're happy to hear that our team member was helpful and knowledgeable. We appreciate your positive feedback and thank you for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Laura at the Birkenhead store went…

Laura at the Birkenhead store went above and beyond to help us this morning. Would highly recommend - Thanks again Laura 🙏

2 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Bought a new phone from the shop in…

Bought a new phone from the shop in Birkenhead yesterday. Happy with the phone and the service was fabulous. Tom helped me get the phone and set it up and transfer data even as my old phone had a cracked screen and was challenging to work with he was able to problem solve, was friendly, respectful, very knowledgeable and extremely helpful.

Thanks

27 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

Hi. We're happy to hear that you received such great support with your new phone! We appreciate you taking the time to leave us this lovely review regarding the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

dylan was very helpful

dylan was very helpful , very patient, helped us set up our new home broadband with Vodafone we are very pleased thank you Dylan

10 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Birkenhead

Antwoord van Vodafone UK - Birkenhead

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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