Jim for the 3rd time has sorted out my problems, he is VERY helpful, nothing is too much trouble...it is so good to know I can come into the shop with anything I am worried about, would never go to a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie9 Alexandra Gardens, CT20 1SS Folkestone, GB
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Lees wat reviewers zeggen
Walked into the Vodafone store in Folkestone to help me with the storage on my phone. After speaking with Jamie he showed me that it's not my phone storage, it's my Google storage that was the iss... Toon meer
Bedrijf heeft geantwoord
Joshua was kind and patient with my questions (I'm such a luddite!!!) I really appreciated his help and he resolved my phone bill issues quickly and communicated clearly every step he took.
Bedrijf heeft geantwoord
Professional, the quick response to my issues with my phone. Jim managed to sort out the issues with my phone very quickly and put mind at rest letting me know that my phone had not been hacked, for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Folkestone
Geschreven door het bedrijf
Contactgegevens
9 Alexandra Gardens, CT20 1SS, Folkestone, Verenigd Koninkrijk
4,9
Uitstekend
309 reviews
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Excellent and friendly service at…
Excellent and friendly service at Vodafone in Folkestone.
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Jamie and Connor at Folkestone branch…
Jamie and Connor at Folkestone branch have been incredibly helpful. Everything was sorted better than we thought. Fantastic. Thank you Jamie and Connor.
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Peggy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First Class Service From Vodafone
I visited my local Vodafone store today regarding a concern with my phone. I was greeted by Jamie, who was incredibly polite and professional. He provided brilliant service and support to fix my issues. I would like to highlight that Jamie's attention to detail was outstanding; please pass on this recognition for his excellent customer service to the stores management team.
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Lisa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh has been amazing
Josh has been amazing - thank you very much
21 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Nicola,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Folkestone
Hey Saurav,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent patient service by Samuel
Excellent patient service by Samuel. We are elderlyand clueless but he solved all our problems today and we left the store happy
10 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey JF,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sean was amazing today when ordering my…
Sean was amazing today when ordering my new phone he’s super helpful and goes above and beyond every time he’s super friendly and makes the whole process so much easier and nicer to do
2 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Charlie,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent patient staff
Excellent patient staff. Jamie Folkestone branch
24 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Lynne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team.
Antwoord van Vodafone UK - Folkestone
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reece was really helpful
Reece was really helpful and managed to save me money!
9 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Frankie,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam is very helpful & friendly good…
Sam is very helpful & friendly good product knowledge I was very happy with his service today
8 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Cheryl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went I to Vodaphone FOLKESTONE and…
We went I to Vodaphone FOLKESTONE and or experience of your staff was excellent!
I am not very savvy with mobile.phones but Jamie was very patient and explained everything clearly. Very happy with our experience at your store.
4 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua was incredibly clear and…
Joshua was incredibly clear and helpful. Great service today and thanks for my new phone!
29 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Bill,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Folkestone
Hey Dave,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a problem with my phone and reece…
I had a problem with my phone and reece sorted everything I'm not too good with tech and did it all for me very happy with the service
25 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Aiden,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store with my grandparents…
Visited the store with my grandparents to sort out their new mobile phones! Was served by Joshua who was extremely patient and thoughtful, listening to what they needed. Very polite and attentive and would definitely visit again! Thank you Josh and the team at Folkestone 🙂
24 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Fay,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Jamie today
Excellent service from Jamie today. Managed to help me with all my queries
10 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Lucy,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saurav and Jamie were so helpful
Saurav and Jamie were so helpful. Thank you.
3 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
TransparencyEnjoyable buying process…
Transparency of advice and exvellent value.Jamie was extreamly helpful and made the whole buying process enjoyable.
2 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Robert,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store visit
I went into the store a bit unsure about upgrading and not really knowing what my best options would be. I was greeted by Sean, the Assistant Manager, who immediately put me at ease. He was very knowledgeable about Apple products and airtime tariffs and took the time to understand what I was looking for. Everything was explained clearly and without any pressure. I left the store feeling reassured, happy with the deal offered, and impressed by the level of service I received. Highly recommend.
22 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Claire,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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