Vodafone UK - Folkestone Reviews 251

TrustScore 5 uit 5

4,9

9 Alexandra Gardens, CT20 1SS Folkestone, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Joshua was really helpful. Explained everything in full. Wasn't pushy and gave me plenty of time to weigh up options. Got me the best deal. Definately will go back to Vodafone Folkestone to upgrade... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the store with my grandparents to sort out their new mobile phones! Was served by Joshua who was extremely patient and thoughtful, listening to what they needed. Very polite and attentive and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were attended by Andy who was exceptional in helping us with all our enquires. We needed a new IPad as well as having questions about the Vodafone broadband we were having installed the following w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Folkestone

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 9 Alexandra Gardens, CT20 1SS, Folkestone, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

251 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Vodafone Folkestone

Joshua was really helpful. Explained everything in full. Wasn't pushy and gave me plenty of time to weigh up options. Got me the best deal. Definately will go back to Vodafone Folkestone to upgrade all families phones from now on. Much better than buying blind on the internet.

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Griffiths,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Popped in to sort out two phone plans. Great help

Popped in to sort out two phone plans. Was greeted warmly by Jamie who sorted out new plans at a great price. And also spoke to me about excellent broadband deals. Thanks for all your help.

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Hayley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The young woman Chloe who was called Chloe…

The young woman who was called Chloe served me and did an excellent job to solve my problems

13 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey there,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I've just spent a few minutes with…

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an initial visit where not only was the new package deal explained to me clearly, I was able to take all of those details away with me to reflect on, this simple act made my final decision easy. Thank you for your help and attention to detail. Richard Parker.

9 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent help and support!

6 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent and friendly service at…

Excellent and friendly service at Vodafone in Folkestone.

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

Jamie and Connor at Folkestone branch…

Jamie and Connor at Folkestone branch have been incredibly helpful. Everything was sorted better than we thought. Fantastic. Thank you Jamie and Connor.

1 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Peggy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

First Class Service From Vodafone

I visited the Folkestone Vodafone store today regarding a concern with my phone. I was greeted by Jamie, who was incredibly polite and professional. He provided brilliant service and support to fix my issues. I would like to highlight that Jamie's attention to detail was outstanding; please pass on this recognition for his excellent customer service to the Folkestone management team.

1 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Lisa,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh has been amazing

Josh has been amazing - thank you very much

21 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Nicola, ​

Thanks for the lovely review and fantastic support for Josh. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jamie was brilliant

Jamie was brilliant

12 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Saurav,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent patient service by Samuel

Excellent patient service by Samuel. We are elderlyand clueless but he solved all our problems today and we left the store happy

10 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey JF,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sean was amazing today when ordering my…

Sean was amazing today when ordering my new phone he’s super helpful and goes above and beyond every time he’s super friendly and makes the whole process so much easier and nicer to do

2 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Charlie,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent patient staff

Excellent patient staff. Jamie Folkestone branch

24 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Lynne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

Helpful and patient

Helpful and patient

Jamie was great

15 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey William,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Reece was really helpful

Reece was really helpful and managed to save me money!

9 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Frankie,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam is very helpful & friendly good…

Sam is very helpful & friendly good product knowledge I was very happy with his service today

8 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Cheryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We went I to Vodaphone FOLKESTONE and…

We went I to Vodaphone FOLKESTONE and or experience of your staff was excellent!
I am not very savvy with mobile.phones but Jamie was very patient and explained everything clearly. Very happy with our experience at your store.

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joshua was incredibly clear and…

Joshua was incredibly clear and helpful. Great service today and thanks for my new phone!

29 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Bill,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful , polite and friendly

25 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Dave,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a problem with my phone and reece…

I had a problem with my phone and reece sorted everything I'm not too good with tech and did it all for me very happy with the service

25 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Folkestone

Antwoord van Vodafone UK - Folkestone

Hey Aiden,

Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer