Jim for the 3rd time has sorted out my problems, he is VERY helpful, nothing is too much trouble...it is so good to know I can come into the shop with anything I am worried about, would never go to a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie9 Alexandra Gardens, CT20 1SS Folkestone, GB
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Lees wat reviewers zeggen
Walked into the Vodafone store in Folkestone to help me with the storage on my phone. After speaking with Jamie he showed me that it's not my phone storage, it's my Google storage that was the iss... Toon meer
Bedrijf heeft geantwoord
Joshua was kind and patient with my questions (I'm such a luddite!!!) I really appreciated his help and he resolved my phone bill issues quickly and communicated clearly every step he took.
Bedrijf heeft geantwoord
Professional, the quick response to my issues with my phone. Jim managed to sort out the issues with my phone very quickly and put mind at rest letting me know that my phone had not been hacked, for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Folkestone
Geschreven door het bedrijf
Contactgegevens
9 Alexandra Gardens, CT20 1SS, Folkestone, Verenigd Koninkrijk
4,9
Uitstekend
309 reviews
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Brad was very helpful and friendly…
Brad was very helpful and friendly helped me decide on the best phone for me, we had some good conversation and I enjoyed my time in the store!
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great
Jim was great at getting my new numbers set up, New whatsapp and help with e sim. Much easier going into store
2 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Rhys,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the shop today 23/7/26 and was…
Visited the shop today 23/7/26 and was served by Jamie, very friendly always very helpful in getting the best deal for me, much prefer visiting the shop rather than doing it all over the phone
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Cindy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Professional
Professional, knowledgeable and patient -thanks for sorting out my contracts today.
22 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Jenny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh at Folkestone branch was very…
Josh at Folkestone branch was very knowledgeable and helpful.
19 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Iona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good service and very helpful from…
Very good service and very helpful from Josh
14 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hi Robert, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Amazing service from Bradley
Went in the Folkestone shop to upgrade my phone and my partners.
Was served by Bradley who was amazing, sat us down and spent lots of time with us to make sure we got the best deal possible including trading in our current phones.
Highly recommend this store too notch service and the guys in there are amazing.
10 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Jermain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Joshua today
Was served by Joshua today, amazing help and understanding of my situation and managed to get me a great discount🤩
12 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Jeremy,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you very much for your service…
Thank you very much for your service today very helpful jamie was helpful and took me through everything so I could understand
6 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service! Jim (manager) was extremely helpful, knowledgeable, polite and very friendly!! I would not hesitate in recommending Vodafone!!!!
2 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
the staff member who helps me and my…
the staff member who helps me and my blind grandmother out was superb( Jamie ) , after loads of hassle over the phone we can into the store and got everything sorted without any hassle.
26 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Thomas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was brilliant and so helpful…
Jamie was brilliant and so helpful creating me a new account
20 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Lily,
Thanks for the lovely review and fantastic support for Jamie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer servixw with excellemt…
Great customer servixw with excellemt informatiom
20 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Melanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Folkestone
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
⭐⭐⭐⭐⭐ Exceptional service from Josh and…
⭐⭐⭐⭐⭐ Exceptional service from Josh and James!I recently visited the Vodafone shop in Folkestone to switch my mobile contract over from Three, and I could not be happier with the experience. The level of customer service and professionalism from both Josh and James was well beyond my expectations.They demonstrated amazing teamwork and made the entire process run incredibly smoothly. Josh took the time to clearly explain exactly how and when the transition between the contracts would happen, leaving me with absolute peace of mind.I am very satisfied with my visit and highly recommend the Vodafone customer service team in Folkestone to anyone looking for a hassle-free experience!
12 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Kisanga,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Josh was very polite and helpfull and worked with us for a long time making sure everything was ok
13 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Heidi,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Folkestone
Joshua was really helpful. Explained everything in full. Wasn't pushy and gave me plenty of time to weigh up options. Got me the best deal. Definately will go back to Vodafone Folkestone to upgrade all families phones from now on. Much better than buying blind on the internet.
9 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Griffiths,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young woman Chloe who was called Chloe…
The young woman who was called Chloe served me and did an excellent job to solve my problems
13 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey there,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I've just spent a few minutes with…
I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an initial visit where not only was the new package deal explained to me clearly, I was able to take all of those details away with me to reflect on, this simple act made my final decision easy. Thank you for your help and attention to detail. Richard Parker.
9 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent help and support!
6 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Folkestone
Hey Jim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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