Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Lees wat reviewers zeggen
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Toon meer
Bedrijf heeft geantwoord
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
Bedrijf heeft geantwoord
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Hartlepool
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Verenigd Koninkrijk
4,9
Uitstekend
205 reviews
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Once again Sandra was great
Once again Sandra was great, she always helps me when in store and deserves a bottle of wine.
10 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi. We're so happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received in our store. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was fantastic and patience
Ryan was fantastic and patience. Knowledgeable, friendly, I would hire him
8 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service you received; thank you for the feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I attended the Vodafone Hartlepool…
I attended the Vodafone Hartlepool store for a iPhone upgrade. As with my previous visits to the store, I found all the staff to be friendly, polite, helpful and very professional. Matty in particular always looked after my accounts and he is a credit to the company.
1 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi. We appreciate you taking the time to share your positive experience in our store. We're happy to hear that you consistently find our team friendly, helpful, and professional. It's great to know you value the support you receive. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was really helpful when selling my…
Ryan was really helpful when selling my product
17 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi Chandler. We're glad to hear that you had a helpful experience. We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made welcome from the minute we sat…
Made welcome from the minute we sat down
Melissa is a lovely, friendly member of your staff she was so polite and very helpful when choosing my new phone
14 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sandra and Ryan were brilliant and I’ll…
Sandra and Ryan were brilliant and I’ll always visit the Hartlepool store in the future
10 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sandra is No1 employee and very helpful…
Sandra is No1 employee and very helpful . 10/10
9 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Friendly staff
Ryan was incredibly friendly, worked efficiently and made sure I got what I needed out of the visit
4 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Phil,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, Ryan was more than helpful and managed to sort out several issues on my account and upgrade me. I would highly recommend and I shall be asking for him again next upgrade.
30 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Alex,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a problem with my new I 16 phone I…
Had a problem with my new I 16 phone I tried repeatedly to work it out myself but unfortunately it wasn’t to be . I popped in the Hartlepool store and the lady called sandra had me up and running in 5 mins credit to her
15 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service e
Quick service, Matty ( hartlepool instore) very knowledge, pleasant and patient with this Dinosaur
8 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Jacqueline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tiff was very helpful and explained…
Tiff was very helpful and explained everything what to do..a credit to vodafone.. give her a pay rise well worth it
6 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
The lady who dealt with my request was…
The lady who dealt with my request was called Angela and she did so in a most caring way I would highly recommend her
6 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
We're happy to hear that you had such a positive experience. We appreciate you mentioning the caring service you received and for recommending our services; thank you!
Vodafone Social Media Team
Antwoord van Vodafone UK - Hartlepool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tiff is amazing!
My husband and I were greeted by Tiff within seconds of walking into the store. Tiff has looked after both me and my Mam in the past so we knew we were in good hands and came to the Hartlepool store especially for her service. She is friendly and warm without ever being too pushy and knows everything there is to know about each of the different phones we were interested in. She was so efficient and explained all of the details in a relatable way. She got me a fantastic deal on the Google Pixel pro 10 - I am absolutely over the moon. She is a brilliant employee and makes what can be a complicated process quick, easy and enjoyable. Thank you!
31 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Amazing staff
Popped into store as I had a couple of queries home broadband and the staff were extremely attentive
21 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Mel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sophie was exceptionally kind and…
Sophie was exceptionally kind and patient. Very professional and helpful. Making really good suggestions.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi Sylvia,
It's great to know that you found our team professional and helpful, and that you received good suggestions when looking at our products!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Informative
First class service. Attitude, friendly informative. 👏👏
25 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matty was a superstar as always & made…
Matty was a superstar as always & made our upgrades super simple.
This is why we stick with Vodafone.
19 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey CSL,
Thanks for the lovely review and fantastic support for Matty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great comfortable experience
Great comfortable experience
Sandra was very helpful
10 juli 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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