Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Lees wat reviewers zeggen
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Toon meer
Bedrijf heeft geantwoord
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
Bedrijf heeft geantwoord
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Hartlepool
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Verenigd Koninkrijk
4,9
Uitstekend
205 reviews
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Antwoord van Vodafone UK - Hartlepool
Hey luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Hartlepool
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sophie
The member of staff, Sophie was very helpful and friendly. She was able to answer all my queries and sort out the best deal for me overall .
19 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi Millward. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
amazing customer service
amazing customer service, so beyond helpful in sorting us out with everything we need
11 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Shannan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. All questions answered and explained where necessary.
Also assistance in setting up the new phone I had purchased.
I’m very satisfied with the all round experience buying my phone.
10 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi Richard.
We're happy to hear that all of your questions were answered and that you received assistance setting up your new phone.
Thanks,
Vodafone Social Media Team
Ryan has helped me and the family for…
Ryan has helped me and the family for years a true credit
10 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi Keith.
We appreciate your long-term trust in our services. We're happy to hear that our agent Ryan could assist you and your family throughout the years.
Thanks,
Vodafone Social Media Team
Upgrade my device as phone no longer working
Bethaby was Really helpful, really polite and sorted all my problems
6 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hi David, we are pleased to hear about your fantastic experience. It's great to hear our representative was helpful and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty. We hope you enjoy your upgrade.
Thanks,
Vodafone Social Media Team
Great service
Tiff and Ryan have helped our family for years now and always give amazing service thank you!
3 juni 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Val,
Thanks for the lovely review and fantastic support for Tiff and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan what an amazing man helped my mam…
Ryan what an amazing man helped my mam when she was in tears over a phone that had not been received and he helped and sorted a new phone that day.
28 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Lisa,
Thanks for the lovely review and fantastic support for Ryan .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant manager Ryan customer…
The assistant manager Ryan customer service was perfect and a big help to me when I came in store for a new phone
23 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Dylan,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra made me spend a fortune
Came in to upgrade my phone ended up leaving with 2 phones and home Internet Sandra couldn't do enough cheers Vodafone
17 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Hartlepool
Ryan and Tiff in store were super helpful and answered all my questions really well
9 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Liam,
Thanks for the lovely review and fantastic support for Ryan and Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional helpful staff
After meeting some problems with my Vodafone order, I can only praise the above and beyond helpfulness of Tiffany and Ryan who both went out of their way to rectify the problems I was having. I couldn’t recommend them enough.
24 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey John,
Thanks for the lovely review and fantastic support for Tiffany and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matty- Store Manager
Matty - store manager was really friendly, he updated all my details from my maiden name to married and a new address, something that I have been meaning to do for ages!! Then he took me through all options of phones etc to get the right contract and pricing.
2 mei 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Claire,
Thanks for the lovely review and fantastic support for Matty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Hartlepool
Hey Keith,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
visited vodafone today was served by…
visited vodafone today was served by sandra and left with 2 new phones.excellent service
30 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Alex,
Thanks for the lovely review and fantastic support for Sandra. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra was fantastic at getting me the…
Sandra was fantastic at getting me the right deal. I wouldn't shop anywhere else
30 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Shelly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sales rep wserviceas absolutly fantastic very…
Sales rep was absolutly fantastic very helpful . Explained everthing very thorouly. Would recommend to anyone.
30 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Cameron,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Staff very helpful and quick to assist.
Ryan helped me with quite a complicated technical issue and had it resolved quickly.
Very committed staff who really know their stuff.
25 april 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Shan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy experience and great staff
Visited Hartlepool branch yesterday and the customer service was great and setting up my new internet provider was so easy. Would recommend going into this branch!
25 maart 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Hartlepool
Hey Luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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