On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Lees wat reviewers zeggen
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Toon meer
Bedrijf heeft geantwoord
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Toon meer
Bedrijf heeft geantwoord
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Metro Centre Experience
Geschreven door het bedrijf
Contactgegevens
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk
5,0
Uitstekend
518 reviews
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Perfect experience
Really helpful with a lot of insightful information. Friendly service too
12 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ellie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Lorna went through…
Great service from Lorna went through everything and was very patient with me and my wife, it's been a few weeks since I switched to vodafone and my wife followed today
11 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was great
11 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Terry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Made it an easy process getting a new iPhone
Explained everything thoroughly
10 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry did a great job guiding me…
Harry did a great job guiding me through updating my phone. A very personable young man. Well done Harry.
8 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Rachael,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful answered all questions…
Really helpful answered all questions thank you 👍
8 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Connor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service from Neil at…
Fantastic service from Neil at Metrocentre branch on Saturday. Really helpful chap who took the time to look at package options to save me money without upgrading my phone! Very impressed - Thank you!
8 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Tracey,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry was very knowledgeable and…
Harry was very knowledgeable and explained every thing carefully,was a great experience.
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Troy,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Query answered, Simply!
After numerous attempts to resolve queries online and in app, to no conclusion, Neil helped look over my account in full and make sense of charges and contracts. A huge help.
5 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was a great help to me today…
Courtney was a great help to me today in renewing my contract. Thank you.
4 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ahmed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very nice perince with mr Hanryi…
Very nice perince with mr Hanryi Vodafone staff . Well done.
1 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Damir,
Thanks for the lovely review and fantastic support for Mr. Hanryi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry talked me through my options step…
Harry talked me through my options step by step, he was polite and professional throughout the upgrade process ensuring I understood everything. This made the upgrade process easy and relatively quick & simple. Thank you.
28 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Graham,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional staff member
Today I visited the Metrocentre store and spoke to advisor Mohammed Sayleed who was very informative, helpful and went above and beyond advising of various products.
I actually renewed my contract for another two years.
His patience and advice were invaluable.
I was impressed by his willingness and ability to help.
Thank you for all your help and invaluable advice.
27 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Angela,
Thanks for the lovely review and fantastic support for Mohammed Sayleed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy was very helpful showed me the…
Amy was very helpful showed me the fantastic iPhone Air, wow it is so light! Paid £25 to have everything transferred and what a great service that is I can see why they charge 😁 definitely worth going into store and not buying online
27 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hi Nicola,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam provided brilliant customer…
Adam provided brilliant customer service and helped me through my upgrade every step of the way.
26 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Metro Centre Experience
Hi Zack,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Adam was really helpful and friendly
Adam was really helpful and friendly. He explained everything so clearly.
25 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Metro Centre Experience
Hey Madhu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney saves the day.
I was well supported by Courtney with my concerns today. A mix up with upgrading my contract swiftly dealt with by Courtney whilst also looking into upgrade deals for my existing plans.
I would highly recommend doing all business in store with these real and knowledgeable people in future.
23 februari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Philip,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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